Scootamart Avis 

84
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My dad contacted the Westerham Branch to help fix his scooter and they were faultless. From beginning to end they were friendly, reliable and honest - which is rare! My dad is disabled and relies c... Voir plus

Noté 1 sur 5 étoiles

After my mother's own scooter broke down in Southport today we rang Scoota mobility to see if we could hire a scooter for the day and they said no only for three days only. We rang back and said that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Not for the first time, Dan and Sam in the workshop at Scootamart Preston came up trumps last week when Wendy’s powerchair needed an urgent repair. We didn’t buy it from Scootamart, but on 3 separate... Voir plus

Noté 5 sur 5 étoiles

CHRIS,what a fantastic,helpful,warm,hospitable,friendly,nothing at all is too much trouble,type of guy.We had been to a few other scooter retailers, he blew them out the water.He's very open,honest wi... Voir plus

À propos de l'entreprise

  1. Véhicules & transport

Informations provenant de diverses sources externes

Mobility Scooters, Wheelchairs & Mobility Aids. Scootamart helping our customers stay mobile since 1996. 12 Stores throughout the North West.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,0

Tous les avis

(84)

5 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Bury store

Bury store
Andy is always extremely helpful and always put 100% in everything he does for us.
I’m a carer and won’t take any of my service users anywhere else and would highly recommend & can’t be beaten on prices or service.

9 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Ryan from the Warrington store on…

Ryan from the Warrington store on Buttermarket Street, went above and beyond with his help. I have a few medical conditions that had to be considered when purchasing a new mobility scooter suitable for transportation via car using a hoast. Ryan ensured the scooter was of the correct size for my height , so that I do not get cramp. I got me demo scooters to compare and drive. Ryan is an asset to the shop with his friendly , welcoming personality. I am very happy with my GoGo Revo scooter. Thank you Ryan.

9 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

When visiting the leigh store with my…

When visiting the leigh store with my Nan recently Aaron was extremely helpful and couldn’t of done more to help us. We both didn’t really know what we were looking for but aaron was extremely knowledgable and offered all the advice he could he is a real credit to your company.

8 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Bury Store - Pride Alumalite

My sister and I had a great experience in the Bury store with Andrew.

After an excellent consultation she was recommended the Pride Alumalite and it's been perfect for her... It’s unbelievably light yet very robust!

Not only was the pre-sales care top-notch, Andrew followed up with a call after delivery to ensure everything was OK.

Would definitely recommend the Bury store and Andrew to any of our friends/family

8 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Aaron at Scootamart Leigh …

I have just been into the Leigh branch of scootamart to make enquiries about buying a wheelchair I was assisted by Aaron who was polite,well mannered and very knowledgeable. I’m in the need for wheelchair as waiting for knee op so felt a little embarrassed about needing one so young etc but Aaron treated me with complete discretion and made me feel comfortable. As I explained to Aaron I don’t feel as I need one just yet but I know I will need one soon and I will have no hesitation in going straight back to Aaron at Scootamart to complete my purchase. I would highly recommend Aaron and scootamart to anyone that was in need of any mobility needs due to him being so knowledgeable and him being so discreet to peoples needs.

4 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

My daughter needed a scooter to help…

My daughter needed a scooter to help her be a bit more independent. We had heard of the shop in Bury and decided to try there. We found Andrew who dealt with us very friendly, helpful and informative. He showed us the scooter that would best suit my daughter's needs & she was able to have a practice run on it. Although only a small shop, they are big on customer service & wouldn't hesitate to recommend anyone to go there. They also sell other aids for disabilities

3 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

I became disabled five years ago and…

I became disabled five years ago and started looking for somewhere to get an electric wheelchair, I live in Liverpool and couldn't find anyone suitable who knew what they where talking about so I went into Scootamart in Lord Street Southport, the guy there was brilliant and couldn't of been better clued up. I got my chair through them and wouldn't go anywhere else, they are the best people to use and nothing is too much trouble. If Southport is your nearest branch ask for Rob he gets things done for you in no time.

3 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

My experience at Scootamart Bury has…

My experience at Scootamart Bury has been great the young gentleman Andrew assisted with my purchases and nothing was too much trouble.

I have no hesitation in recommending the Bury shop or this company.

Keep being amazing and I look forward to calling in soon.

Thank you

Mrs Kitching

2 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Scoota Mart- Bury

Scoota Mart- Bury
Best ever.. been in Portsmouth for yours and since moved to Bury, this place and the gentleman Andrew is doing a great job for me day after day..

Andrew will never debate a good service and always taking the extra miles..
Highly recommended one stop shop for all mobility related products and services

2 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent knowledge and service.

Brilliant service from young lad Aaron I think at the leigh shop, he went above and beyond for us and would 100% recommend to anybody looking to buy a scooter or a power chair, he had a great selection of scooters in the shop, also has onsite services and repairs unlike other mobility shops in the area and he was very knowledgeable about the products.

23 février 2022
Avis spontané
Noté 1 sur 5 étoiles

scootamart walden wall hugger

what if i pick up the parts cos i have a friend who works up and down the country. i suppose you will come up with some cock and bull story. watch this space readers

19 février 2022
Avis spontané
Logo de Scootamart

Réponse de Scootamart

Again the parts are covered on the 5 year manufacturer warranty and you have not been asked to pay for these parts. The manufacturer simply requires the faulty parts back to replace.

I've quoted the warranty terms from the website you purchased from in 2019 below.

"Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty. In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge.

Any Call-Outs during the 12 months RTB Warranty will encounter an £80 Call out fee.

If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £80.00"

In addition the manufacturer provides you a 5 year frame guarantee and as the retailer we facilitate this for you. We still however need the faulty parts back so they can be swapped with the manufacturer.

Your travelling friend is also welcome to return/collect the faulty part to us for replacement if this is your preference.

We are reasonable and will still facilitate this for you at no cost despite your multiple negative reviews.

Noté 5 sur 5 étoiles

Fantastic company to deal with.

I got a new scooter before Christmas from scootamart. I dealt with a lovely guy in the Southport branch first. He got me my perfect scooter. Love it. After a couple of weeks my mirror fell off so I spoke with the Preston branch about getting it fixed. The lady ( Amanda, I think ) went above and beyond to get me a replacement scooter while they fixed my minor fault. She actually got me the same make as mine. A nice fella has just brought it for me. Explained everything to me and was delightful. I would definitely recommend this company if your wanting a mobility scooter. Keep up the great work you lovely people.

20 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Scooter mart salford

Great service from start to delivery.
Sale person made sure i was more than happy with the product before we completed the sale for the Galaxy 2.
Top service keep it up & i will recommend your shop.
Thanks Craig

29 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

excellent service from scootamart .

excellent service from scootamart .. my nan went for a new scooter. the staff listened to my nans needs and found her the perfect scooter.

would definitely recommend

thanks again scootamart

20 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

My wife needed a good quality walking…

My wife needed a good quality walking stick. We visited the Salford Shopping City store and were assisted by Barry. He provided knowledgeable service and gave excellent advice. I believe he’d been on a training course for disability and use of appropriate aids.My wife chose a gel handled, adjustable, aluminium stick as she also has problems with her wrists.It also folds up compactly for travel. In use, she’s very pleased with it so, an excellent choice. Many thanks Barry.

4 octobre 2020
Avis spontané
Noté 2 sur 5 étoiles

Non existent communication.

Fast delivery when hired through mobility scheme. What they call a service is someone cleaning your scooter and spraying a bit of lubricant. After reporting a fault they pick up quickly. After that they don`t communicate at all. Even after phoning them they don`t get back to you. Not what I call good customer service.

22 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and great advice from…

Excellent service and great advice from Sandra and Garrick at Cleveleys store. I have purchased a raise and recliner chair, powerchair, smal chair that can be taken apart and put in the car or used indoors. I also rent a mobility scheme powerchair and many other items from Sandra and Garrick. Big thank you to all at scootamart

1 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

I mistakely reviewed another mobility shop based outside the Fylde Coast in error back in October 2019. They reported the review as I had mentioned the Cleveleys shop and knew it weren't them. Below is the origioal review. Sorry I got confused with the company name.

I received excellent customer service from Sandy at the Cleveleys shop. Great value for money. I probably won't need to buy another mobility product as it does what I need it for (using it to store balloons etc. as I'm a pedlar which is selling on the street). Otherwise I would be a returning customer.

8 avril 2020
Avis spontané

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