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Online and In-Shop Best place to buy wholesales products in UK for your retails. Since 2018, our journey has been driven by a passion for craftsmanship, style, and self-expression. We take pride in creating high-quality scarf, summer hats, Gloves, hats and caps that blend timeless elegance with modern trends, ensuring comfort, durability, and the perfect fit for every occasion. Visit us: https://scottandgibson.com/ or email: info@scottandgibson.com
103 Commercial Road, E1 1RD, London, Royaume-Uni
3,0
4 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I’m very disappointed with my experience at this shop. I bought some hats, but the quality was poor and definitely not worth the price. On top of that, the staff were rude and unhelpful. When I raised my concerns, the person told me to “buy from our eBay” and claimed they were the cheapest on the market, which was true at all. Would not recommend this shop.
Réponse : Scott and Gibson
Thank you Elham, We loved to serve again.
I had a disappointing experience at Britannia Accessory. I went in to buy a hat, which was priced at £1.99 in-store. However, one of the staff members told me I could get the same hat online from them with a 50% discount, making it £3.99 including delivery. This made no sense – why encourage customers to go online instead? It felt like they were competing against their own shop.
The environment in the store was also quite unpleasant – the air quality was poor and I didn’t feel comfortable inside. A staff member began speaking to me, but instead of offering genuine help, the interaction felt awkward and dismissive.
They told me themselves that the shop is mainly wholesale and they hardly get any customers. It seems they’re now selling retail at very low prices just to attract a few walk-ins. I actually felt sorry for them at first, but unfortunately, the product I received was very low quality.
Overall, I wouldn’t recommend visiting. The combination of confusing pricing, poor customer experience, and low product quality makes this a place I won’t be returning to. I hope this helps others make an informed choice.
Réponse : Scott and Gibson
Thank you for your feedback—we’re sorry to hear about your experience and appreciate you bringing this to our attention.
We’d like to clarify a few points. Our in-store and online pricing structures do not include a 50% discount. We do offer limited discounts for first-time wholesale orders over £150, but we do not sell any hats at £1.99, either in-store or online.
We never encourage in-store customers to shop online instead. In fact, we always prioritise and value the in-person shopping experience. That said, our online service is designed for convenience and efficiency, with orders typically delivered within 48 hours.
It’s possible there may have been a misunderstanding or confusion with a different store, as the details mentioned do not reflect our pricing or customer service practices.
At Britannia Accessories (Scott and Gibson), customer satisfaction is our top priority. We take pride in offering top-quality products at competitive prices, and we warmly welcome you to visit us for a genuine and positive shopping experience.
Thank you again for your review.
I recently bought a hat from your shop, and I was very disappointed with the quality. It felt cheap and poorly made.
Also, I don’t understand your business model. You claim to be a wholesale company, yet you’re selling directly to retail customers at very low prices. That’s a big mistake. You’re competing with your own wholesale customers – how does that make any sense?
As a wholesaler, your job should be to support your customers, not undercut them. When you sell retail, especially at cheap prices, you’re driving your own business partners away. That’s not smart business – it’s short-sighted and damaging.
Focus on wholesale. Stop retailing and competing with the people who are supposed to be growing your brand.
Réponse : Scott and Gibson
We are Purewholesales, located on Commercial Road, London E1 1RD, offering over 5,000 products. We operate strictly as a 100% wholesale business—we do not sell retail from our store.
With over 25 years of experience in the wholesale industry, we understand our business model well. We are confident in the quality of our products and service, and we’re not concerned about competitors nearby. Our focus has always been on delivering the highest quality products to retailers across the UK.
We’re proud to be recognized as one of the leading wholesalers in the UK, and we owe that to our valued customers—you are the reason we thrive.
If you’ve made a purchase from us and weren’t satisfied, we’d be happy to exchange the item for something you’ll love. Please visit us we will love to give you any 10 stock Free once we verified your last purchase, We invite you to explore our wide range of products, both online and in-store. Visit us anytime for a top-quality wholesale shopping experience. We truly value our customers. Thank you for your review.
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