Amazing from the start. Firstly the ordering process was straight forward, I was kept up to date with the order and it arrived a day early, and when it did, wow, impressed with the quality would be... Voir plus
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A really lovely quality slate photo. Looks so beautiful. Service was first class and I received the item quicker than expected. I would definitely buy from here again and would happily recommend to... Voir plus
Ordered personalised phone case. Arrived quickly, clear pictures, good quality case that fits my phone perfectly. Good price Website easy to navigate Quality is good *****However unable to use... Voir plus
Top quality phone case, fits perfect. Delivery was within 3-5 days but and arrived on the 3rd, fantastic service, and was kept informed on progress from start to finish.
À propos de l'entreprise
Écrit par l'entreprise
At scottsy.com we offer a wide range of made to order mobile phone cases and stunning photo gifts, arriving at your door within days of your order being placed.
Coordonnées de contact
Maes Y Llan, LL34 6RY, Penmaenmawr, Royaume-Uni
- support@scottsy.com
- scottsy.com
4,7
Excellent
184 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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A lovely mobile phone cover
I ordered a personalised mobile phone cover for my husband as a gift for Christmas. The finished product is really lovely and I'm very pleased with it. The photos came out very clear and delivery was very quick too. Thank you for a great service all round. 👍😁
18 novembre 2024
Avis spontané
Order five times from this company
Order five times from this company, no issue with the first 3 but last week received a photo slate, great quality photo but chunk missing of the corner, I did receive a replacement free of charge a few days later. Ordered another photo slate on Monday, received today again a corner chunk missing. I was asked to send it back which I refused, don't see why I should pay postage, then I was told I would get a refund after them saying its the post man( orders gone to different addresses) and then saying the print isn't damaged, I did not say the print is damaged. They said they will no longer take orders of me , bear in mind I've spent over 100 on this company. How can this item be in perfect condition when there is a chunk missing on left top corner. Is there anyway I can upload photos on here
28 novembre 2024
Avis spontané
Réponse de scottsy.com
Thank you for your feedback. We’re glad to hear that the print quality met your expectations, as we take great pride in ensuring every product is produced to the highest standard.
While we issued a refund as a gesture of goodwill despite the item being in good condition, we were disappointed to receive a 1-star review. We always strive to resolve any issues promptly and fairly, and we regret that our efforts did not meet your satisfaction.
As a business, we must ensure mutual fairness, and due to repeated concerns, we have made the decision to respectfully decline further orders. We appreciate your understanding and thank you for your previous support.
Brilliant product
Brilliant product, really clear and bright photos and it came very quickly, very impressed!!
31 octobre 2024
Avis spontané
Great Value & Excellent Customer Service
Excellent customer service. Really quick delivery & very responsive when I had a query post order.
Product is lovely & great value for money. A perfect gift to mark a special memory ❤️
30 octobre 2024
Avis spontané
5* service and great product
Ordered one of the slate photos for a Christmas gift,amazing quality when arrived but noticed I had spelt one of the names wrong 🤦♂️ completely my mistake but contacted the seller and they were able to offer me 20% off my next order as a good will gesture. Was able to re order a new one this time with the correct spelling. Customer service was perfect,dispatch time was prompt and overall a great product. Would definitely use again 👍🏻
23 octobre 2024
Avis spontané
First time I’ve used this Site I was…
First time I’ve used this Site I was very hesitant.
Today I received my item, A Slate with my Photo uploaded on it
WOW!! how amazing it is the photo is so clear the Slate is beautiful and so heavy.
Thank you very much 😍
I will definitely be using this Site again
2 septembre 2024
Avis spontané
Good quality but stops wireless charging
Phone case looks very nice, quality is very good and picture has come up in excellent quality. Ordered on 2nd class tracked and arrived on time.
Just disappointed that the phone no longer charges wirelessly as the case must be too thick or made from a material that interferes.
3 août 2024
Avis spontané
Excellent quality photo gifts
Ordered phone case as present and quick delivery and photo is excellent quality. Beautiful case. Excellent customer service as wrong item delivered first which was my fault and messaged them on site at 9pm and got answer within mins and resolved it in under 20mins and got correct one a few days later. So impressed order a new phone case for myself. Highly recommend
20 juillet 2024
Avis spontané
Fantastic service from this company
Fantastic service from this company! Order placed Saturday evening and personalised item arrived early on Wednesday. The quality of the photos is superb on the phone case and the case itself is good quality. Thanks/Diolch!
3 juillet 2024
Avis spontané
Super personalised phone case very…
Super personalised phone case very clear pics came well packaged very happy will recommend
24 mai 2024
Avis spontané
I ordered a phone case from these…
I ordered a phone case from these people which I received they have not covered the whole phone case with my picture that I uploaded they will not refund me or take the order back so I will never order from them again
25 janvier 2024
Avis spontané
Réponse de scottsy.com
Hi Ayeshia,
As we mentioned in conversations, as the item is personalised, it is unfortunately non refundable or returnable, unless the item is damaged or defective.
On our site, you create your own items by uploading photos, scaling and positioning them as you’d like, and are shown a preview of what your finished item will look like, 3 times before you check out. You have moved your image from the default position, and moved it to the bottom of the case, rather than the middle.
The item you received was exactly as shown on the 3 previews, which you had created, it is not damaged or defective, and is covered in your photos so is unable to be returned or refunded.
We’re sorry you’re not happy, but as the item you received is the exact same as you had ordered, and were shown 3 times before checkout, we are not able to refund this item. If the item differed in any way to the preview you created, or was damaged or defective, a full refund would have been processed, no problem at all.
Many thanks
Good quality case.
I needed a new case, and having just lost my dog, wanted a photo case. Found this company and decided to try one them. Easy to order/upload on the website. I paid for tracked delivery. Ordered over the weekend, arrived on Wednesday. I can't fault it. Good quality, feels sturdy. Phone fits nice and snug. I would definitely recommend and I will use again.
14 janvier 2024
Avis spontané
Not a happy customer!
Order hasn't been received. My emails are going un answered. Do not use this company! 29/12 I have received an email and been refunded which I appreciate but would have liked to receive the gift I ordered my dad.
9 décembre 2023
Avis spontané
DO NOT ORDER!
DO NOT ORDER!!
Order doesn’t even arrive on time never mind at all!
Refund doesn’t even get processed
Don’t ever reply to emails
STAY CLEAR!!
19 décembre 2023
Avis spontané
Réponse de scottsy.com
Hi Neeve,
Sorry to hear your order hasn’t arrived. Our free standard delivery has a delivery aim of 4-5 working days, although it has been considerably longer than this due to the busy period. We use Royal Mail for the standard delivery, and it’s all over the news how snowed under they are with standard mail. We do offer express, fully tracked services, for a very small fee, which we advise are used if items are required by a set date.
As we mentioned in our reply emails to you, the reason our replies were taking considerably longer than usual is due to all of your emails arriving in our junk/spam folder. If this persists, we’d advise you liaise with your hosting provider who will be able to help resolve this for you.
In relation to your refund, it was processed yesterday, and is powered by Stripe. Refunds take the same processing time as a typical card transaction, so this will show in your account tomorrow or Thursday for you,
If we can help with anything else, please let us know.
Thank you.
Fantastic
Fantastic!
Brilliant company. Was a bit sceptical reading some reviews but I had no problems at all. Ordered and came 2 days later, fab quality too.
11 décembre 2023
Avis spontané
Great service and product
I was a bit dubious about ordering as I'd seen a few bad reviews on here, I even paid extra to get 48 tracked postage. I ordered on Sunday evening and it came Tuesday lunch time and the phone case looks great so will 100% use again the the future.
5 décembre 2023
Avis spontané
Load of Rubbish.
Ordered a phone case on the 9th November. Its now the 20th and the item hasn't arrived. I have tried numerous times to contact the company but I have no answer and no response. I would avoid buying anything from this company. Feel like I've been conned and a birthday gift has now been ruined. Joke.
20 novembre 2023
Avis spontané
ordered a phone case as a present about…
ordered a phone case as a present about 10 days ago and still haven’t received it. The tracking number on Royal Mail states they haven’t received the item yet and shipping is 3-5 working days it’s now been 7 plus the weekend. Very unhappy with this service and won’t be ordering again!
26 octobre 2023
Avis spontané
Réponse de scottsy.com
Hi Shemeah,
Sorry to hear about the issues you have had with your order.
A full refund has been processed to your original payment method and an email confirming this will be in your email inbox.
If you have any additional queries or messages, please don’t hesitate to get in touch.
Many thanks
Fantastic service beautiful quality so…
Fantastic service beautiful quality so pleased with my purchase
23 juillet 2023
Perfect as always
Perfect as always.
I have had 3 cases now and all so perfect to what I wanted. This last one was special to me as my boy whom meant the world to me passed away. This case has 6 photos on, you can see them all perfectly. I even had his name on the case. PERFECT. Saved this seller and will always use this persons business.
Thank you so much once again.
Fiona.
5 star ⭐️⭐️⭐️⭐️⭐️
23 juillet 2023
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