Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I’ve spent 2–3 hours trying to set up screen audio on my MacBook, and it’s been really frustrating. Even after successfully installing everything, the option still doesn’t work at all. I just can’t... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

ScreenPal has basically retained all the features of the former ScreenCast-O-Matic, thankfully. The only minor improvement I'd like to see is a full color rendition of the thumbnails shown in the open... Voir plus

Noté 5 sur 5 étoiles

ScreenPal's screen recorder is one of the best I've used. Easy, flexible, and built-in editing that makes it simple to create effective training videos. Plus the new AI captions and chapters are huge... Voir plus

Noté 1 sur 5 étoiles

I got annoyed with the pop ups so I paid for the deluxe version. The app keeps recognizing me as a free user not giving me the features a paid 48 dollars for. I contacted support and they didn’t get b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

ScreenPal provides intuitive, effective tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and interactive, AI-powered video hosting service. Our mission is to offer easy-to-use, accessible tools that empower creators to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. Start creating at ScreenPal.com!


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

71 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Do not bother subscribing for ScreenPal…

Do not bother subscribing for ScreenPal - it will be a waste of money. They are very prompt and accessible with their sales team but there is no tech support to help you when you need guidance/clarification. Also, when you upload files in their desktop app, it tends to say that the file is not supported. You'd receive an automated email saying that they've received your request and a customer support agent will get back but after nearly a month, you will still hear nothing!

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great app!

Love ScreenPal! I initially downloaded their app to edit content for social media for my small business and now I use it for a lot of other things as well. Their plans are super affordable and well worth it for the extras you get.

22 août 2025
Avis spontané
Noté 1 sur 5 étoiles

I’ve spent 2–3 hours trying to set up…

I’ve spent 2–3 hours trying to set up screen audio on my MacBook, and it’s been really frustrating.

Even after successfully installing everything, the option still doesn’t work at all. I just can’t get it to function.

21 mars 2026
Avis spontané
Logo de ScreenPal

Réponse de ScreenPal

Hi Pranav, we are following-up on this. Our support team resonded to your ticket and are awaiting your response if that solved your issue. Please let them know!

Noté 1 sur 5 étoiles

They’ll steal your money

I got annoyed with the pop ups so I paid for the deluxe version. The app keeps recognizing me as a free user not giving me the features a paid 48 dollars for. I contacted support and they didn’t get back to me. Apple is refusing to give me a refund. It’s been 3 weeks since i paid and still isn’t working. I don’t even want it to work at this point, i just want my money back from this awful company. But I guess it’s legal for companies to steal your money.

23 février 2026
Avis spontané
Logo de ScreenPal

Réponse de ScreenPal

Hi Esraa, our support team is waiting to hear back from you and hopefully have provided a resolution to your issues. Please let them know!

Noté 5 sur 5 étoiles

I've recorded free 15 minutes…

I've recorded free 15 minutes uninterrupted add free videos and also downloaded the same video which confirmed me what screenpal said is true. Now I'm going to have there deluxe membership to explore other benefits. Simply screenpal is better than others.thanks screenpal

6 novembre 2025
Avis spontané
Noté 3 sur 5 étoiles

A somewhat useful tool

A somewhat useful tool, however when recording something in a so called "Story" you can't turn it into a file, and you can't even copy only the recording over to a new video so that you can save it there.

3 octobre 2025
Avis spontané
Logo de ScreenPal

Réponse de ScreenPal

Hi Daniel! Thank you for sharing your feedback, we appreciate hearing from users and want to make sure you're having a great experience with ScreenPal. If you'd like help with using the Story feature, please reach out at support@screenpal.com - thank you! - Rebecca @ ScreenPal

Noté 1 sur 5 étoiles

Free screen recording software? Think again !

Advertised a free screen recording service, but you can't actually download the videos once you've screen recorded them without paying. This is an absolute scam as they advertise that it's free, and it absolutely is not.

30 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Never works on my iPad Pro…

I installed the software on my iPad Pro (2024 model), and it worked correctly for 3 months. THEN it started limiting me to 15-minute videos, and I had to install and reinstall the product multiple times. I reported the issue but never received any constructive feedback. Starting in January, every other video recording failed to save — once again, no helpful response to fix the bug. I ENDED UP SWITCHING TO Record It. I had requested the cancellation of the subscriptions, but once again, you did not take that into account. Please refund the $48 you just charged me. I HAVE NOT USED YOUR PRODUCT SINCE FEBRUARY 15, 2025, DUE TO ITS POOR QUALITY.

15 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Aliado en educación

Para quienes hemos tenido que desarrollar recursos de interacción con alumnado, el uso de ScreenPal constituye un valioso aliado. Permite grabar contenidos educativos en diferentes formatos y generar vídeos que se guardan o descargan en equipos. Ayuda a optimizar la dinámica para clases y explicación de temas que requieran un tiempo adicional.

3 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I use ScreenPal to make videos about architecture

I use ScreenPal to make videos as part of the way I collaborate with other members of a team of people creating a building. I am making a solid model in software of the building, and I show my progress using video. The other people like it, it is a good way to communicate this specific type of information which is both dynamic and visual.

30 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

Fair Pricing

Fair Pricing. I like the fact that ScreenPal has a fair price and is easy to use. However, I don't like the way it ends video recording. The yellow ring that comes up at the end of recording a video. ScreenPal should look into removing this to make it unique like other video recording and capturing platforms.

29 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

Compare Thumbnails of ScreenPal and SOM

ScreenPal has basically retained all the features of the former ScreenCast-O-Matic, thankfully. The only minor improvement I'd like to see is a full color rendition of the thumbnails shown in the opening page the way SOM has. The ScreenPal thumbnails are washed out making it hard to see exactly what the topic is. I would upload each photo to illustrate but don't see how to add them here.

28 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

The application is tremendous

The application is tremendous, especially the new feature where I can upload a video to the cloud! My only issue is that it takes up a lot of resources on my laptop. Ehen I get a new computer, Screen Pal will be as close to perfect as it could be.

29 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

No free audio - rubbish.

Downloaded what was allegedly free, set it up to hear it can't record audio. An extremely annoying, deceptive waste of time. Will never use them again. Why do they deceive? Do they want to annoy customers?

17 janvier 2025
Avis spontané

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