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Sea Island Coffee Avis 

418
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So I checked out rare and interesting coffees particularly Geisha coffee found a Panama one and a Toucan one from Cost Rica. What an education Toucan processed was bang on the tasting notes. The P... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Delivery was okay but it cost a bunch to go to the to the United states. I thought it had the Jacra on the bag but it does not. With that in mind I can tell you that I've been drinking Blue Mountain C... Voir plus

Noté 5 sur 5 étoiles

Nice selection of beans , but ??? ! ... maybe not the best sealed containers for unroasted/green or freshly roasted coffees ... bit lacking in flavor profiles, natural oils.... I paid almost 4k @ a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great coffee. In addition I was able to send the same coffee at the same time to a friend in Germany (I’m in the US). We are able to experiment with the coffee and share the experience

À propos de l'entreprise

  1. Torréfacteurs
  2. Boutique de café
  3. Grossiste en café

À propos de Sea Island Coffee

Écrit par l'entreprise


Since 2007, Sea Island Coffee has specialised in sourcing the world's most exceptional and rare coffees for connoisseurs to enjoy at home.

We ethically source single-origin beans by exploring the world's most celebrated and remote coffee-growing locations. In our selection, you will find famed coffees like Jamaica Blue Mountain and Panama Geisha, alongside rare discoveries from the volcanic isle of St Helena, the historic Bourbon Pointu from Reunion Island, and unique species like Coffea Racemosa, among many others.

We are dedicated to freshness, roasting every coffee to order here in the UK to ensure each cup is as vibrant and flavourful as possible. Whether you prefer whole beans, ground coffee, or the convenience of Nespresso® compatible pods, we deliver a truly special coffee experience directly to your door.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

418 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(418)

97 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de Sea Island Coffee

Thank you for the review, Bill! We’re thrilled to hear you’re enjoying the coffee, it’s always a pleasure. Please don’t hesitate to reach out if you’d ever like more recommendations!

Warmly,
Emily

Noté 5 sur 5 étoiles

Great experience

Great experience. Very professional customer service people. Not easy to order overseas for coffee these days. But the experience and and the good quality coffees make it a pleasure for special days.

24 novembre 2025
Noté 5 sur 5 étoiles

Responsive and helpful

Responsive and helpful.
Good reliable service

28 novembre 2025
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Réponse de Sea Island Coffee

Thank you, Paul. We're really pleased to hear that, always happy to help!

Noté 5 sur 5 étoiles

Great coffee, great people

I came into the showroom last week, these guys are so kind and gave me perfect recommendations! The coffee was amazing too, such unique taste

28 novembre 2025
Avis spontané
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Réponse de Sea Island Coffee

Thank you, Matilda! It was such a pleasure having you in the showroom, we’re so glad the recommendations were spot on. Hope to welcome you back again soon!

Noté 5 sur 5 étoiles

Excellent coffee

Excellent coffee. Quite expensive but understand it is worth it

25 novembre 2025
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Réponse de Sea Island Coffee

Thank you, Paula. We're so pleased to see you exploring such a variety of origins. If you’d ever like any recommendations on where to take your coffee journey next, don’t hesitate to drop us an email.

Noté 5 sur 5 étoiles

Easy shopping experience

Easy shopping experience. Fast shipping.

20 novembre 2025
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Réponse de Sea Island Coffee

Thank you! We're glad the shopping experience was smooth and that your order arrived quickly.

Noté 5 sur 5 étoiles

Customer experience great

Customer experience great; I had to phone the London shop with a question about the Jamaica Blue barrel which was answered proficiently by a lovely lady. Many thanks 🙏
As to the coffee you’ll have to wait until after Christmas as it is a Christmas gift for my son.
Watch this space

19 novembre 2025
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Réponse de Sea Island Coffee

Hi Mark, thank you for your kind review and glad I could help with your Christmas gift. Hope your son enjoys his coffee barrel!

Noté 5 sur 5 étoiles

Awesome Customer Service!

These guys are super responsive and send products quickly!

In my situation, the coffee arrived partially damaged as a result of shipping.

The team immediately responded and sent over a free replacement of the entire package - not just a replacement of the damaged sleeves!

This was truly above and beyond customer service!

Highly recommend!!!

17 novembre 2025
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Réponse de Sea Island Coffee

Hi Mitch, thank you very much for your thoughtful review! We hope you're enjoying your St Helena coffee pods!

Noté 5 sur 5 étoiles

Excellent

Great service as usual prompt delivery and most of all great tasting coffee

18 novembre 2025
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Réponse de Sea Island Coffee

Thank you, Sylvi. We’re so pleased to see the Jamaica Blue Mountain continue to be a favourite!

Noté 1 sur 5 étoiles

Bad experience

The coffee it was very light ,
5.2 grams per capsule, it’s not enough
to make a real espresso. I aspected 6 types of coffee but they changed 2 types without informing me.
Expensive capsules,
Bad experience.

6 novembre 2025
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Réponse de Sea Island Coffee

Hi Abelrahman,

We're sorry you didn't have a positive experience on this occasion. Just to let you know, 5.2g is the standard amount of coffee to put inside pods and is in line with what Nespresso themselves (5.3g). Since your order a few weeks ago, we have updated the 6 origins in our Luxury Pod Collection since your order a few weeks ago, which is why you see that the current collection has 2 different origins. At the time of your order the collection on the website matched with what you received 🙂. If you have any other questions or any way in which we can help, please email us at info@seaislandcoffee.com and we would be happy to assist.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, superb service

28 octobre 2025
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Réponse de Sea Island Coffee

Thanks, David. Glad you have been enjoying the Jamaica Blue Mountain coffee.

Noté 5 sur 5 étoiles

Sao Tome And Principe Coffee

First of all, let me just say, I have been trying to get ahold of coffee from Sao Tome and Principe for years . It is legendary , and supposed to be some of the best in the world.

Turns out, it is. Incredible flavor. Absolutely the best coffee I have ever had. Thank you to Sea Island coffee. You have earned yourself a loyal customer for life. Keep it coming :)

28 octobre 2025
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Réponse de Sea Island Coffee

Thank you Daniel! We're always glad to hear when one of our rarer origin coffees is appreciated by our clients. The Monte Café, Sao Tome is truly legendary! We have been working with the farmers for so time now and are very pleases to be able to offer it again. We are continuing the partnership and you can look out for a special new additional São Tomé release in the new year!

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