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Sea Island Coffee Avis 

418
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So I checked out rare and interesting coffees particularly Geisha coffee found a Panama one and a Toucan one from Cost Rica. What an education Toucan processed was bang on the tasting notes. The P... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Delivery was okay but it cost a bunch to go to the to the United states. I thought it had the Jacra on the bag but it does not. With that in mind I can tell you that I've been drinking Blue Mountain C... Voir plus

Noté 5 sur 5 étoiles

Nice selection of beans , but ??? ! ... maybe not the best sealed containers for unroasted/green or freshly roasted coffees ... bit lacking in flavor profiles, natural oils.... I paid almost 4k @ a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great coffee. In addition I was able to send the same coffee at the same time to a friend in Germany (I’m in the US). We are able to experiment with the coffee and share the experience

À propos de l'entreprise

  1. Torréfacteurs
  2. Boutique de café
  3. Grossiste en café

À propos de Sea Island Coffee

Écrit par l'entreprise


Since 2007, Sea Island Coffee has specialised in sourcing the world's most exceptional and rare coffees for connoisseurs to enjoy at home.

We ethically source single-origin beans by exploring the world's most celebrated and remote coffee-growing locations. In our selection, you will find famed coffees like Jamaica Blue Mountain and Panama Geisha, alongside rare discoveries from the volcanic isle of St Helena, the historic Bourbon Pointu from Reunion Island, and unique species like Coffea Racemosa, among many others.

We are dedicated to freshness, roasting every coffee to order here in the UK to ensure each cup is as vibrant and flavourful as possible. Whether you prefer whole beans, ground coffee, or the convenience of Nespresso® compatible pods, we deliver a truly special coffee experience directly to your door.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

418 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(418)

97 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Product always arrives in good time and, when I have had to call about a query, I was dealt with professionally and speedily.

19 novembre 2024
Noté 5 sur 5 étoiles

Superb

Very convenient and easy steps to order online and they ship very fast. They delivered within 2 days to Dubai. I ordered 5 bags of jacu bird coffee.

18 novembre 2024
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Réponse de Sea Island Coffee

Hi Sadyrbek, thank you for the kind review, we're happy to hear you found the ordering process quick and easy. Hope you're enjoying the Jacu Bird coffee! 

Noté 3 sur 5 étoiles

Some concern recently

I have been a customer for years. The price is higher than other places, but for the choices of prestige beans offered, it's OK. However, they seem to increase the price quite a lot in the past two years, which make it even less palatable.
What slightly worried me recently, is that the rather expensive beans I got didn't seem to be very recently roasted. I do hand flush, and I can tell if the beans are very recently roasted judging by the foam. If I pay £130 for 125g beans, I need it to be as fresh as possible, otherwise they should give a discount.

17 octobre 2024
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Réponse de Sea Island Coffee

Hi Po-Yu,

We're sorry to hear that you were not as happy with your recent order. Please be assured that we always roast as fresh as possible - typically to order. Your order of Panama Geisha was during our 'Origin of the Week' promotion for that coffee, and there would never be a scenario where an Origin of the Week coffee wouldn't be roasted within a day or two of your order coming in, so it was definitely fresh! We only roast in very small batches to ensure customers receive coffee as fresh as possible. The foam or 'bloom' is not always the best indication of freshness, particularly in lighter roasts like our Panama's.

In regards to price, we aim to keep prices as consistent as possible and don't increase them unless necessary. The price of coffee and shipping has gone up significantly over the last few years - especially for rare and remote origins - and so, while we have had to raise the price of some origins in accordance with this, most of our coffees have remained the same price for a few years now.

We appreciate your feedback though and please feel free to email us if you have any other questions.

Kind regards,

The Sea Island Team

Noté 5 sur 5 étoiles

Excellent

From the ordering to delivery everything was flawless.
Great coffee love the blue mountain beans.....excited service and quality

11 octobre 2024
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Réponse de Sea Island Coffee

Hi Jimmy, Thank you! It's always our pleasure. Very pleased to hear you are enjoying the Jamaica Blue Mountain coffee!

Noté 5 sur 5 étoiles

Coffee from my island

I am from the Canary Islands and I love coffee.
I also ordered raw coffee and can wait to roast it.
Came in the mail really fast.

10 octobre 2024
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Réponse de Sea Island Coffee

Hi Valeria, thank you for the lovely review - we hope the Canary Islands beans remind you of home! 🙂

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