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Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 5 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 1 sur 5 étoiles

Slow delivery. Poor quality. Polite, but ineffective communication.

I ordered three items and received a notice that it had shipped five days later, despite their claim that items would ship within two days of the order. Three weeks later, I reached out and was told that they were hurrying to get my order shipped. An additional three weeks passed before I received cheap items that look like I bought them at the local dollar store. All three items were not as represented on the website. One was damaged. When I reached out, I was offered $20. The sweet, creative Sea Nana from the beach is not real. It’s a scam. I regret falling for it and strongly recommend avoiding any purchases from this company. Delivery was worse than slow, the product is not as represented and is terribly overpriced for the poor quality.

17 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Minus 1

Minus 1. I placed an order, got a confirmation but the tracking link didn't work and then the website is closed down

28 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Don't fall for this

I placed an order back in January of this year, and it was confirmed by mail. I wanted my Easter order for gifts. When I contacted them, I was told they shipped it and just to check the post office. Please do not waste your time or money on this fake business. It shows a sweet little old lady... give me a break!

20 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not order

Do not order. Complete scam. The ship is horrible not at all the pic. Probably worth 10 bucks. No light included. Everything more smaller than usual.

30 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

I placed an order in April and got an…

I placed an order in April and got an order confirmation email but no email about tracking or possible delivery. Then I got an email to review my purchase which I have not yet received. I would like to receive updates on tracking and expected arrival like every other site I’ve ever ordered from please. Thank you. I hope you can get back to me soon.

28 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Received a piece of junk that I didn’t order.

Took over 30 plus days for my order to arrive. My tracking number always told me NOT FOUND. I ordered 3 birds on driftwood, cost was $30.00. What I finally received was 8 teeny tiny birds on a stick you find in your yard plus 2 of the birds were not in the stick, they had fallen off. I contacted them and I was told I had 2 options. 1. I could keep what I got and they would only credit me 8.00 or send it back and I would have to pay the cost.. I told them I didn’t get what I ordered, why should I have to spend more money to send it back. They continued to tell me I only had those 2 options. This company should not be able to continually rip people off. They are in Tokyo.. They gave me the address to send it back, needless to say I didn’t send the piece of junk back, it’s still sitting in the bag. I’m throughly disgusted I didn’t get what I ordered nor did I get my money back!!!!

9 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

The same history

The same history, I didn’t receive my order. The sad part is the I order thinking I was helping a mama.😡😡😡😡😡

21 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Placed a order early April and did not…

Placed a order early April and did not get a response other than order placed for several days. Had asked several times for shipping and delivery info to finally getting a reply that they had no way of knowing when it would be delivered and that came this week after me asking if it would be here for Mother's day. Will not be ordering again.

3 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam all the way.

I just loved the pictures of the little birds sitting on the branch. So I ordered two of the large ones. One for me and one for my bestie. Kept checking the tracking number. The last time I checked the item could not be found. Very disappointed. Emailed the company and by the response it became clear that this was a scam. So I wrote back telling them I was going to dispute the charge. Yesterday I called the credit card company to replace the card with a new number, etc. Today I got an email from Seanana saying I would get a full refund. It’s too bad. I really would have liked to have the one I thought I was ordering. ☹️

15 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered the “Rainbow Gathering” 8…

I ordered the “Rainbow Gathering” 8 bird “authentic sea glass and driftwood” item from the Seanana.com, aka SeaNana Handcrafted Décor’s facebook advertisement. Check out the advertisement: “ authentic sea glass and driftwood handcrafted with care.” Size of the 8 bird item: allegedly 8-10 inches wide. Pay close attention to the item described as it is pictured, especially in the hands of the kids, and lady preparing it. Looked good! I ordered two! Now picture this. Imagine a just over 4.5 inches wide small diameter wood dowel with 8 tiny pieces of “seaglass”, with little eyes and beaks portrayed, stuck side by side on a bed of caulk. The wired leaves on each end of the “dowel” look nothing like those in the advertisement. Rather, they are a pair of green plastic branches, each with 3 leaves, one branch wired to each end of the dowel. As the company has already heard from me, disappointed doesn’t even cover it! What a scam! 😤👎

22 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I never received my order

I never received my order. Sent several emails and the answer I got was it’s in transit. When you use the tracking number they gave, showed there was nothing in transit

21 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I received my package today-was very disappointing …

I received my package today-was supposed to be five little sea glass birds sitting on a branch-all birds were floating around package not attached to anything-so disappointed.

7 avril 2026
Avis spontané
Logo de Seanana

Réponse de Seanana

We’re very sorry to hear about your experience and apologize for any frustration this has caused. This is not the experience we want for our customers. We truly appreciate your feedback and would like the opportunity to make this right. Please feel free to contact us directly so we can look into this further.

Noté 1 sur 5 étoiles

It’s an Ai generated scam all over the…

It’s an Ai generated scam all over the internet.
I got scammed through Instagram.
Thankfully only 21.00
The product could have been put together by monkeys, not the Ai generated old lady pretending she was handcrafting the sea glass.
100 percent drop ship scam.

3 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Total scam

I can not give:zero stars. Ordered 2 months ago. Never received items. No response to numerous emails. Total scam. DO NOT ORDER from this company. Scam, scam, scam

28 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Dealing with a scam company

I ordered two products from this company weeks and weeks ago and I've yet to receive it and when you try and reach out to someone you never get a response. This company is advertised as being run by some little old lady when in reality it's a scam for business located in China. Don't do business with them you will regret it.

3 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

ABSOLUTELY RUBBISH

This has a 1 star review as I cannot leave a minus stars. Firstly they took my money for a sea glass seahorse. Looked beautiful on the site. I waited over 2 months and no response to the emails I was sending. Finally got a response after 2 months to be told it was delivered. Luckily I had screen shot the only it’s in transit email and then nothing else. They couldn’t fight that. So I told them I was involving my bank to get a charge back started on them. They’d lose the money then and not me. Within 2 days I received the piece of tat they called art. I asked directly for money to be returned. The email I got this morning is that I would have to send it back to China (so far all been uk based till this morning) at my own cost. They have offered me £5 to keep the tat. I have photos but unable to load them on here. DO NOT USE THIS COMPANY THEY ARE A SHAM.

18 mars 2026
Avis spontané

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