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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shawn Croats was extremely helpful with any questions or concerns my husband and I had from beginning to end. He is very knowledgeable and works to get the best rates the first time without jerking us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shawn Croat was extremely helpful in working through the nuances of the refinance. He responded quickly to requests and provided guidance at every step along the way.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hello Mandeep Brar here.My Loan officer was David Steel. He was really awesome with whole process. Really patient and hard working guy. He made refinancing for us such an amazing and smooth experience... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were amazed by how smoothly and quickly the loan process went. Mike Cannon handled our refinance. He and his team did a phenomenal job, the entire process taking less than three weeks from beginn... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Prêteur hypothécaire
  2. Conseiller financier
  3. Société financière non banquière

Écrit par l'entreprise

Sebonic Financial is a nationwide direct mortgage lender that provides modernized home financing solutions. As a trusted industry leader for nearly 30 years, Sebonic upholds the fundamental belief that top-notch customer service is key. Using a unique combination of proprietary technology and human expertise, we’re making the complicated process of obtaining a home loan simpler and easier. Reliable. Realtime. Reinvented. Sebonic has the home financing you need at the speed you deserve.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

136 avis

5 étoiles
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Noté 5 sur 5 étoiles

I just wanted to let everyone know how…

I just wanted to let everyone know how amazing this team is. This experiance was delightful!!! John D’Amato was the main contact and George Williams have to say they were truly amazing!!! They were responsive, informative and professional... I read tons of reviews and my experiance was amazing plus they beat 3 other local lenders out with a better interest rate. Thank you guys.

12 juillet 2018
Avis spontané
Noté 1 sur 5 étoiles

Worst customer service experience ever...

This is the 4th time that I’ve been through a finance/refinance process and it was by FAR the worst. I’ve never had to gather so many documents, and do as much gathering as I did with Sebonic. After stating that email was the best form of communication for me, they continued to try and contact me elsewise. I very specifically told them to lock the rate in one day and they didn’t until the next after the rates went up more. It was a constant lack of communication and errors on the documents nonstop. The ONLY reason I stayed with them instead of switching was because of the time crunch of a divorce settlement. Which, by the way is difficult enough, but Sebonic magnified the horror of the divorce process multiple times over.
I was so glad to finally close the deal, so that I didn’t have to deal with them anymore, but sure enough, the closing has been a nightmare also. Scheduled and confirmed for 4 PM, but after rearranging our day, taking the day off last minute (because I wasn’t aware we were closing that day until the afternoon before) the notary didn’t show until 7, and the stack of papers was horrendously large - she didn’t leave until after 9. The worst part, Sebonic wasn’t even properly prepared for the closing...some of the docs hadn’t been prepared yet!!
I will NEVER do business with Sebonic/Cardinal Financial ever again, and I would urge you to STAY AWAY!!

28 mai 2018
Avis spontané
Logo de Sebonic Financial

Réponse de Sebonic Financial

Hello, we understand that the loan application process can be stressful and compounding it with a life event, such as a divorce, can certainly add to that stress. Whenever we are working with a client who is in the process of divorce, we are required to obtain additional information. On behalf of Sebonic, we are sorry if you felt our need to collect the appropriate documentation magnified the stress of your divorce. After reviewing your file, it was identified you had two additional people on your loan application. Anytime there are multiple people, on the same application, the required documentation as well as closing documents will be larger than what you might have experienced in your past transactions. The notary who facilitated your closing is contracted through a 3rd party, we have escalated your feedback for the company to review. Thank you for taking the time to provide this feedback and we wish you the best. Kindly, Sebonic Financial

Noté 5 sur 5 étoiles

Faith turned out the Best agent for us in providing knowledge and best interest rates

I talked to about 10 different lender agents; half through bankrate.com and half to local banking institutions. However, I quickly realized that the best rates will come through either credit union or bankrate.com. We couldn't qualify for credit union in our area. So, the only option was to go with bankrate.com. I contacted Faith regarding my situation and told I am not sure if I doing online mortgage will be a good idea and my real estate agent is not recommending it. She educated me in initial weeks to do self comparisons before making the decision. This is what I did and found her interest rates were always lower in the market. We made the decision and went with her. The whole process went very smoothly. I am so happy that we went with her not only in making the best deal but also for future easy communications through phone or email. If you can get a deal through credit union, I would highly recommend to call her and get the best deal. Good luck, Bhupinder

31 mars 2018
Avis spontané
Noté 5 sur 5 étoiles

Sebonic/Cardinal and my loan…

Sebonic/Cardinal and my loan representative Justin Fry did and excellent and timely job on our re-finance. Justin's follow-up and sense of urgency was excellent. In fact they were ready to close within 3 weeks of initial call.

15 mars 2018
Avis spontané
Noté 5 sur 5 étoiles

Good rates.

They had the best rates and were able to close quickly. Good communication and fast close.

15 mars 2018
Avis spontané
Noté 5 sur 5 étoiles

Smooth and easy refinance!

I recently finished building a home at the beginning of the year and we had a higher rate with the builders lending company. We locked in right around the elections, so rates were a bit higher. Just a few weeks ago I came across Sebonic Financial on Google and looked into a refinance.

Working with Sebonic Financial was one of the easiest loan processes I have ever dealt with. If you are good with doing your due diligence on all your required documents, they are just as quick on getting your loan processed. We got it closed in 16 days! The loan officer I worked with was knowledgable and quick to respond to all communications. I highly recommend Sebonic!

3 janvier 2018
Avis spontané
Noté 5 sur 5 étoiles

Sebonic is Fantastic

Justin Fry was amazing - he was very patient and willing to explain all the things I didn't understand. My mortgage refinance was way above my expectations, and I am thrilled! I will recommend him to anyone who has financial needs, and I would use him again in a heartbeat.

2 janvier 2018
Avis spontané
Noté 5 sur 5 étoiles

Cardinal/Sebonic finance is superb..

Just closed on a 15 year, 2.875 refi with Sebonic. Best mortgage experience of my life! Thank you to Jason and Andrew Booth for the quick turnaround! Got it done in less than 3 weeks!

6 octobre 2017
Avis spontané
Noté 5 sur 5 étoiles

My experience with Sebonic was … Excellent

My experience with Sebonic was excellent. The loan coordinator, as well as Don Sozio, the loan originator, were both prompt communicators, kept our timeline and had the lowest closing costs and rates out there. The online document upload portal was super easy to use and made the process close to seamless. Would recommend.

27 septembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Fantastic experience overall

Fantastic experience overall. Super easy and efficieny. All electronic documents and signatures. Great online portal to track progress and to do lists. Could not be simpler. Rate was by far the best out there.

12 septembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Absolutely Great Experience

Absolutely Great Experience, everything went smoothly with no problems. What was stated at the beginning was in the contract at closing. I couldn't find anyone that could beat the rate that I received. A special Thanks To Phil Smith and Hollyann Jones, absolute professionals, what more can I say other than THANK YOU.

2 août 2017
Avis spontané
Noté 5 sur 5 étoiles

I was skeptical of Sebonic when I …

I was skeptical of Sebonic when I applied for a refinance via Bankrate. I hadn't heard of the company and went strictly off of the reviews. My peace of mind was put to rest by John Ruskin (Loan Originator) and Cy Lokuan(Loan Processor). Both individuals are highly responsive, diligent, and accurate in their work. In the end, Sebonic actually ended up having the cheapest rate, APR, and fees. This was compared to Guaranteed Rate and Chase. I would recommend Sebonic to any of my friends for a re-finance!

27 juin 2017
Avis spontané
Noté 5 sur 5 étoiles

Would definitely recommend!

Brian B and Liz M were very helpful every step of the way. We are so thankful and have already recommended this company to friends.

15 juin 2017
Avis spontané
Noté 5 sur 5 étoiles

We recently refinanced with Sebonic

We recently refinanced with Sebonic, and it was our best mortgage-related experience to date. Each person we worked with was friendly, helpful, professional, and expeditious. The entire process was seamless, and we closed in three weeks. We were even able to schedule our closing at our convenience at our own home!

14 juin 2017
Avis spontané
Noté 5 sur 5 étoiles

Sebonic was the best part of the home …

Sebonic was the best part of the home buying process. Our rate was by far lower than anything we could get locally. However, the best part was the communication and willingness to always explain things in detail. I never felt lost during the process. I would recommend Sebonic to anyone looking for a mortgage/refinance.

12 juin 2017
Avis spontané
Noté 5 sur 5 étoiles

Personal and professional service

I am pleased to review Sebonic Financial for their assistance in our home refinance. The staff were professional, personal and courteous. The refinance was processed quickly and within this expected time frame. The rates and closing costs were both lower than expected. I would highly recommend their service.

18 mai 2017
Avis spontané
Noté 5 sur 5 étoiles

Refinancing with Sebonic was smooth and …

Refinancing with Sebonic was smooth and painless. They were very competitive on rate and cost.

Don Sozio was my loan officer and he was very responsive to my questions and concerns. He was available outside of normal business hours to answer questions I had.

I would recommend Sebonic based upon my experience.

11 mai 2017
Avis spontané

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