Always helpful and on hand when needing supplies , never any issues if needing new/different items to help during more difficult times. Order from the website - delivery comes not too long after A... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They will always check out recent orders and remind you of things that you generally order. Often have samples from them. If there is a problem with a product they sort it immediately. They deal with... Voir plus
Been using you for 27 no problems great service always . I have just had a terrible experience with my GP after the way I have to get my supply so I called Securitate in tears and they helped with the... Voir plus
Great customer service. Friendly and helpful team. Quick delivery. Had an issue a while back where incorrect bags were delivered but issue quickly solved and correct bags delivered the next day. Thank... Voir plus
À propos de l'entreprise
À propos de SecuriCare
Écrit par l'entreprise
For people living with a stoma, bowel or bladder needs, our home delivery service is the reliable, convenient, and tailored service that ensures nothing stops you living your life, your way.
SecuriCare is the family owned, UK based provider of specialist care and products for ostomy and continence care. For over 30 years thousands of people across the UK experience our independent home delivery service every day.
Backed by one of the largest specialist nursing teams alongside dedicated customer support, we’re committed to making sure our customers continue to live their lives as fully as they want.
Join SecuriCareReasons to love SecuriCare...
Écrit par l'entreprise
- Reliable and sustainable delivery
- We partner with DPD so that your delivery isn't just reliable, it's sustainable too.
- Free and convenient delivery
- Choose where and when you want your products and receive text message updates.
- Flexibility at your fingertips
- Order your prescription continence and ostomy products online or by phone. Our team are here to help until 9pm every weekday.
- Friendly and knowledgeable
- Dedicated customer support from our friendly team. Product advice, reminders to order or just a friendly chat, we're here for you.
Coordonnées de contact
Cavell House, HP10 9QY, High Wycombe, Royaume-Uni
- 0800 318965
- enquiries@securicaremedical.co.uk
- securicaremedical.co.uk
Prescription Delivery You Can Trust!
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt and accurate
14 août 2026
I have used your service since I had my operation, Second to none.
I have used your service since I had my stoma. Your service, attention to detail, commitment is beyond words. I thank you for making everything so easy under the difficult situation that people go through when first dealing with the massive life changes.
14 août 2026
I give you service 5 stars
I give you service 5 stars. Staff are polite. Always willing to help. Delivery service is always on time.
14 août 2026
Friendly very considerate driver always…
Friendly very considerate driver always on time all round good service
13 août 2026
happy apart from delivery situation
From the moment my call is received the staff are friendly helpful and full of advice repeat ordering is never an issue and if my gp is slow in sending prescription they chase it up i have my product cut to fit because that saves time when you plan to go out and do things for the day and they are always a perfect fit the delivery is pretty quick but sent in large plastic wrap i would prefer a box because every delivery their is a box damaged and squashed this is not the company fault this comes down to delivery service
13 août 2026
I have been using Securicare since 2005…
I have been using Securicare since 2005 and have always found their service to be excellent.
13 août 2026
Very professional …
They will always check out recent orders and remind you of things that you generally order. Often have samples from them. If there is a problem with a product they sort it immediately. They deal with prescription from doctor. Delivery is always good.
13 août 2026
Absolutely amazing company.
Absolutely amazing company.. customer service is the best I've ever seen.
13 août 2026
Very good.No problems
5 août 2026
Because I always receive a call for…
Because I always receive a call for supplies and they are very polite and helpful especially Julie. Please let her know I appreciate it.
13 août 2026
As new stoma patient very grateful for…
As new stoma patient very grateful for efficient and professional support.
13 août 2026
When I rung up with my order you where…
When I rung up with my order you where very helpful regarding my needs thank yoi
13 août 2026
Good communication direct between…
Good communication direct between patient and the company. Prompt delivery service.
13 août 2026
Great staff to talk to over the phone
Great staff to talk to over the phone, always polite and respectful, they have great advice and some useful tips and have a good knowledge of alternative products, delivery if more often than not a long process, a lot of the time it's the doctors slow response in authorising the prescription, either way it is the slowest part of ordering, at least for me anyway.
16 décembre 2025
Always an actual person to speak to
Always an actual person to speak to. Polite, helpful and will do their best to accommodate requests. Delivery dates are reliable too.
12 août 2026
All the staff I have spoken to over the…
All the staff I have spoken to over the past 3 years have been friendly, efficient and helpful. Delivery is also good.
12 août 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.