No product ever came and numerous…don’t buy!!
No product ever came and numerous emails sent
5 mars 2026
Avis spontané
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
2,9
Moyen
13 avis
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Swiped on, washed off — easy
i ended up rinsing it right off with warm water after work so that’s weirdly convenient, not at all flaky like my old tube which left bits everywhere, the brush feels firm but not scratchy, really only need one coat
4 avril 2026
What a load of rubbish i pit it…
What a load of rubbish i pit it straight in the bin :
1 doesn't look like the one the pictures
2 rubbish build fell apart
3 didn't clean as says
Don't lose money Don't buy
1 avril 2026
Avis spontané
Réponse : Seecion
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@seecion.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Cheap and nasty
Two powders arrived, wrong shades, different brands, one with no applicator. Powders do not make you appear like your face has been filtered. They are cheap and nasty. Sent them an email to return for refund at their expense.
24 mars 2026
Avis spontané
Great customer service
Great customer service, I wasn't happy with the product it wasn't what was advertised so they gave me a full refund
17 mars 2026
Avis spontané
I ordered this gift for my grandson
I ordered this gif my grandson , the product was of good quality and concept great but the product was not as big as expected quiet difficult to handle for any sized hands. The scale of product should advertised correctly
5 mars 2026
Avis spontané
Never received the goods I ordered
Never received the goods I ordered, over 2 months ago, they took my money quick enough but I have not received the goods, they do not read or understand my emails asking for either the goods or my money back. Totally rubbish company and I will not be buying from them again
9 février 2026
Avis spontané
Réponse : Seecion
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@seecion.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
T-shirt with the inside label cut off.
The t-shirt arrived in a plain bag, even though it was advertised with a box. The label was cut off so you can't see the fabric composition. The t-shirt looks nice, I hope to receive a response.
25 janvier 2026
Excellent Customer Service
Although it took a few weeks for our order to arrive, everything was correct and matched what we requested. The customer service team was exceptional, with fast and helpful responses to our emails.
9 janvier 2026
Product never received!
Ordered a coat on 4th of October,have never received it.Stay away! I already contacted customer services and they emailed with a different item as sent,either way I never received any items whether correct or incorrect and will not be contacting again.
4 octobre 2025
Avis spontané
Réponse : Seecion
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your product, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@seecion.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Dreadful customer service and dress comes up Small
After a few more weeks they did get back and had sent out another dress FOC
It is a beautiful dress and I’m glad I can now change the review to a positive Don’t get me wrong the dress is lovely but the sizing is dreadful. I emailed asking to refund or exchange and an email came through saying they’d charge me £3.147 ??? For postage and would send a new dress if that was ok and asked for me to verify
Well I have sent sooooo many emails back saying I will and how do I pay and then nothing back
Have tried so many new emails too but same old message so beginning to think it’s a bot
Avoid unless you want to take a chance that the bloody dress will fit
17 juillet 2025
Avis spontané
Réponse : Seecion
Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@seecion.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Terrible experience
Terrible experience. Items have arrived but incorrect sizing. Have contacted their team numerous times and is a one way conversation, says replied by email but no information in the reply. This has been going on for more than two weeks. Out of pocket. Disgusted with service
24 avril 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.