Beaucoup de contenu intéressant mais politique incorrect
Beaucoup de contenu intéressant, parfois moins, mais large palette, je recommande pour le contenu.
En revanche, j’ai pris un abonnement 3 mois, et comme pour plusieurs autres plateformes je me suis désabonné pour éviter une reconduction du contrat le mois prochain au cas où j’oublierais. Cependant, seedj a directement supprimé mon compte et je n’ai plus accès au 3 eme mois que j’ai payé, je trouve ça inadmissible.
Réponse : Seedj
We are pleased to hear that you find our content diverse and interesting. Your recommendation means a lot to us. However, we deeply regret the issue you faced with your subscription.
Our policy should not lead to the immediate deletion of your account upon unsubscribing. It is important to us that you have access to the service you have paid for, and we apologize for this oversight. Please contact our customer support team directly, and we will ensure that you regain access to your account for the remaining period of your subscription. We are committed to rectifying this and preventing it from happening in the future.
Best regards,
Gabriele
