Select Basics Avis 91

TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Regular cell phone holders do not stay on the dash as when the sun hits the windshield it loosens the mount holders and you can never get it to stay back on the phone and dash or windshield holder bu... Voir plus

Noté 5 sur 5 étoiles

The phone holder is true to the presentation you have of this product in your website. It works as you advertised it. I will continue to purchase more products as time goes by. Delivered on time. Very... Voir plus

Noté 1 sur 5 étoiles

Don't do it! This company surreptitiously sneaks in Hidden charges and a $29 a month membership that is hidden in the fine print! They also conveniently sneak in some special handling and other charge... Voir plus

Noté 5 sur 5 étoiles

Well pleased with this purchase and delivery. The mobile phone bracket for automobile was a birthday present for my husband, and he really likes the way it holds his phone.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

91 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

Do not buy anything from this website!

Do not buy anything from this website!! They slip in a subscription charge before you even get anything. There is no opt out option and to cancel it you have to email them and they give you the excuse that it is in the “terms” they have to give you the option to opt out when you place any order and let you cancel it. They charged my card and additional $28.95!! DO NOT Use this!!!

18 mai 2026
Avis spontané
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Réponse de Select Basics

Thanks for sharing this. We're sorry for the frustration around the charge, and we want to make sure it gets fully resolved. It looks like our team connected with you by email earlier today to confirm the cancellation went through, so you shouldn't see any further charges.

If anything still doesn't look right on your end, just reply to that email thread and we'll take care of it directly. Here to help.

Noté 1 sur 5 étoiles

The customer service rep lied and told…

The customer service rep lied and told me she couldn’t cancel my order even though it had not shipped or anything yet they waited a whole day to make sure that my item shipped and told me they couldn’t cancel it. So the company lied. Then somebody jeric email me 12 hours later saying hey I’m sorry it’s already shipped when he sent me an email at 4 PM and the item didn’t ship until 4 AM so you’re telling me you can cancel my order that some bullshit it was all a plot to keep the money in the beginning. When I told them it was an accident that my grandson made in ordering I was on the site handed him my phone and he ordered it by accident. It had plenty of time to refund, but you refuse to cause you wanted to keep the money it’s thievery.

17 mai 2026
Avis spontané
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Réponse de Select Basics

Thanks for laying this out, and we're sorry the cancellation didn't get handled the way you needed, especially given how the order happened in the first place. We don't want anyone feeling like they weren't heard.

Your info has been requested through Trustpilot so our team can review the full timeline, the emails, and the order status, and work out the right resolution with you directly.

We'd genuinely like to make this right.

Noté 5 sur 5 étoiles

Perfect

Perfect. Exactly as described. Works great. I love them. Great price. Good shipping. Thanks

17 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

The item took like 3 weeks to come

The item took like 3 weeks to come, I don’t like the way it works it’s a piece of junk. And tonight I was charged $29.99 for a membership I didn’t even agree to and it’s literally for nothing! I’ll be contacting my bank to dispute this as fraud. This company is a SCAM!

18 mai 2026
Avis spontané
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Réponse de Select Basics

Sorry to hear the product hasn't worked out and that the membership charge caught you off guard. None of that is the experience we want anyone walking away with.

Your info has been requested through Trustpilot so our team can pull up the order, review the membership account, and take care of the charge directly, no need to go through the bank.

Let us make this right for you.

Noté 1 sur 5 étoiles

Blame shifters

Ordered my product and it wasn’t delivered till more than a month later. I emailed select basics and after several messages exchanged I was told it was the shipping company’s fault not theirs so they didn’t have to deal with it. This company didn’t take any responsibility and are very unprofessional! Then after finally getting my product my card was being charged $29.99 a month for a membership that included nothing and that I didn’t agree to. I will be seeking compensation from this company through legal steps. DONT ORDER FROM THIS COMPANY. They are affiliated with Shop app and hide behind other businesses instead of owning their own faults.

3 mars 2026
Avis spontané
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Réponse de Select Basics

We hear you, and this clearly hasn't gone the way it should have. A month-long wait followed by membership charges you weren't expecting is a lot to deal with, and we want to take another look at everything together.

Your info has been requested through Trustpilot so our team can review the full order history, the support thread, and the membership charges in one place.

Give us the chance to make this right.

Noté 1 sur 5 étoiles

They said my item was delivered (3…

They said my item was delivered (3 weeks after ordering), but I have never received it. They claim they are not responsible for lost purchases. And they would not ship me another item or give me a refund. Do not do business with this company. They are crooks. Buyer beware!

14 mai 2026
Avis spontané
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Réponse de Select Basics

Really sorry to hear this, and we appreciate you flagging it. An order showing as delivered when nothing actually arrived is a terrible experience, and we'd like the chance to look into it properly.

Our team has requested your info through Trustpilot so we can pull up the order, dig into the tracking, and figure out what went wrong on the delivery side.

We'd really like to turn this around for you.

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