sellusyourguitar.co.uk Avis 

736
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The guys at SUYG absolutely went above and beyond with their sales and dispatch team. The trade in deal they offered was very fair and the instrument I received was immaculate. Very impressed!

Noté 5 sur 5 étoiles

First time I have used 'Sell Us...". Bought a rather Special guitar that I spotted on line. Everything about the process was superb. From the initial phone call to paying and dispatch, everything... Voir plus

Noté 5 sur 5 étoiles

Everything excellent!! Pro player of 40yrs reducing my collection. Nine weeks ago the guys collected 20+ guitars + amps & pedals Advertised & placed them in the showroom With the exc... Voir plus

Noté 5 sur 5 étoiles

Offered slightly less than other online stores, but added bonus of picking up guitar and taking on the liability that goes with courier services... Rest went smoothly and once they had received m... Voir plus

À propos de l'entreprise

  1. Magasin d'instruments de musique

Écrit par l'entreprise

We are a guitar buying service that offers you a fair price for your guitar, amp and pedal. If you accept our offer we will send you packaging and pay for all postage costs. We aim to pay the same day we receive the guitar.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

736 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(736)

72 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Used the online form to request a…

Used the online form to request a valuation for my guitar. The reply I got back was to ask how much I want for the guitar and we can sell it for you at commission. No valuation given - which was the whole point. None the wiser and will have to have it valued somewhere else. Pointless really.
Also they messaged me to try and get me into removing my review above. Avoid!

18 mars 2026
Avis spontané
Logo de sellusyourguitar.co.uk

Réponse de sellusyourguitar.co.uk

Hi Mark,

Thanks for your review, although we do not believe that this scenario is entirely accurate.

You completed one of our 'Sell To Us' forms for your guitar, describing it as a 'great player-grade example' and advising that it had been 'Signed on the lower bout (unverified), which may appeal to some buyers.' The form you submitted contained 2 images of the guitar, both showing the same angle from the front with none of the back, sides, case or aforementioned signature.

We responded to you advising that we would recommend our commission service for this guitar, followed by the following quote:

"If this is of interest please would it be possible to indicate how much you are hoping to receive for the guitar and send us some further pictures of the guitar, particularly of the rear of the guitar, signature and case, as this will help us with our valuation."

As I'm sure you understand we cannot value a guitar without all of the relevant information, therefore we feel it is very unfair to leave us a 1 star review for not valuing your instrument, when we responded to your submission requesting information in order to make an accurate valuation.

We have messaged you privately to try and explain this however you are denying that the above is accurate, therefore we feel as if we have no option but to make this scenario clear to anyone who reads this review.

Kind regards,
Lewis
Director

Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with - process very easy - the staff at the unit are very helpful and easy to work with - all communication has been prompt and accurate

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Guitar Buying Experience.

Ordered my Fender Stratocaster HSH together with a Fender hard case on Saturday and it arrived extremely well packaged this morning. Guitar and case are like new and just as described by SUYG. This has been a brilliant experience from start to finish and I will certainly be buying from this company again. 5 stars.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

This company are great

This company are great. They now what they are doing and keep you involved with the selling off your guitar all along the way.

They update you and do exactly what they promise. Plus they sold my guitar and I found the whole process so smooth and they had great customer service.
Thank you to all the team.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very smooth

Very good packaging, very quick turn around and payment, and a higher payment than anywhere else I found. Highly recommend.

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy Sale

This is a really good service for people who have a guitar to sell but don’t want to deal with any of the hassle or risk of selling privately.

They were up-front about the fact that their offer would be about 2/3 of the expected resale value, but they arrange all of the packaging and courier service. For the price bracket my guitar was in (a little under £1k), I was happy to take this offer. Received the agreed upon amount in my bank account the day after the courier collected the guitar.

I’ve never bought a guitar from them, but I can say that their description on the site of the guitar I sold to them is accurate (photos highlighting very minor scratches etc), so I’d have confidence doing so in future.

9 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service and don't worry!

I had my Gordon Smith in storage for 35 years, beautiful guitar (owned it for 43 years), I only play acoustic since 1991 on a semi pro basis owing to tinnitus, still playing gigs today. So after not touching the guitar for all those years it comes to a point where she needs to be played and the decision made to let her go. After speaking with and emailing a few shops and searches, I came across these guys.
Was a bit sceptical at first, but anyway read the reviews, due diligence etc. They came back with an offer which I accepted and the service was excellent. They paid out within a few hours of the guitar arriving, no hassle, very straight forward. I think if your are honest with these guys, give them a good appraisal of your instrument, you'll be fine. Leting the guitar go was dificult, as I played 10 years worth of gigs with it. Great communications, contract really easy, works for you and them, very fair.

4 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience from start to finish

Highly recommended. They offered a very competitive trade-in price against one of their stock guitars, including a bonus that made the deal really attractive. Communication is virtually instant, and the packaging/courier side of things is top notch. I’m already going through my stash to see what else I can trade in.

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

A pleasure to buy from

A pleasure to buy from, all my questions were answered very quickly, guitar arrived very well packed and on time by the courier they used. the companies staff informed me of a " minor " problem they came across and asked if I still to proceed with order or get a refund... the problem wasn't even worth mentioning. I said yes go ahead.. very very pleased with SELLUS YOURGUITAR

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

First Class

The service at the store was first class. Jordan in particular was extremely helpful, and took the time to talk me through the process of setting up my newly purchased guitar.
I will definitely be back when my guitar needs servicing in the future, and wouldn't hesitate to recommend the business. Super friendly and knowledgeable staff!

27 janvier 2026
Avis spontané

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