Deana is a literal angel in human form. She navigated me through every step of my insurance plan down to the letter & helped me cancel my old policy. She has me locked in at $242.24 & i couldn't be ha... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Paul was great at assisting with all my needs. Personable + Professional>> GREAT combo! I'm happy I allowed myself to take a chance and receive some assistance with finding my newest insurance policy.... Voir plus
L'entreprise a répondu
I've got 3 DUI's and despite the black mark on my name, I was treated with the utmost respect and dignity. The agent went out of her way to find discounts for me and make me feel like a valued custome... Voir plus
L'entreprise a répondu
When i first got my insurance policy with this company they were asking for a lot of information and, I feel like it's to much. They finally excepted my information after I sent 4 different proofs of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Serenity Insurance is a unique insurance agency primarily focused on serving the specialized insurance needs for drivers with alcohol related offenses. Serenity will shop around so you don't have to. We have been the SR-22 specialists for over 25 years.
Écrit par l'entreprise
Coordonnées de contact
125 S Stevens St Suite 500, 99201, Spokane, Etats-Unis
- 800-774-0520
- info@serenitygroup.com
- serenitygroup.com
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Réponse de Serenity Insurance
Thanks for the great review!
I spoke with KRAIG it was hassle free he was fast and he made everything understood
I spoke to a man named KRAIG he answered all my questions and he was fast no long wait
29 juillet 2025
Réponse de Serenity Insurance
Thanks for the great review!
Car insurance
Nicole helped me a lot get the insurance I needed for my car. She is very knowledgeable and kind.
5 août 2025
Réponse de Serenity Insurance
Thanks for the great review!
Very friendly service and concise with…
Very friendly service and concise with the sign up procedure
24 juillet 2025
Réponse de Serenity Insurance
Thanks for the great review!
It was nice to work with Kim
It was nice to work with Kim. She was very knowledgeable and courteous to my needs for insurance and I really appreciate the way the whole process went.
22 juillet 2025
Réponse de Serenity Insurance
Thanks for the great review!
The Personnel I dealt with were very…
The Personnel I dealt with were very professional and easy to understand and answer questions I had.
31 juillet 2025
Réponse de Serenity Insurance
Thanks for the great review!
The man I talked to
The man I talked to, Morgan Rosalez, was very jovial in starting me out, and said he’d be available to me for any questions. But when I called with questions about the policy, he didn’t answer and didn’t respond to my phone messages asking him to call me. So I called your main number and got fabulous service, two different phone calls, as I remember, and each time the woman who answered showed enormous patience and walked me through the process step by step!
31 juillet 2025
Réponse de Serenity Insurance
Hi, sorry to hear that Morgan was unable to reach you back. I am very happy to hear you were able to connect with another one of our amazing agents to finish up the process. Sounds like 5 star service to me.
Réponse de Serenity Insurance
Thanks for the great review!
Awesome! 5 Star Service!
They gave me a very cheap rate followed by Awesome Customer Service by Ms.Deana! I Thank you guys so much for the opportunity to do business with you Guys! May God Bless You Guys and your company!
1 août 2025
Réponse de Serenity Insurance
Thanks for the great review!
Haliey has been my agent
Haliey has been my agent. She has went above and behond my expectations. I worked in the car industry for many years. That being said have delt with alot of insurance companies.
She is very personable and knowledgeable.
Thank you for such great work. This was the first company I called for a quote. She made it fast and painless. Great company so far.
4 août 2025
Réponse de Serenity Insurance
Thanks for the great review!
Réponse de Serenity Insurance
Thanks for the great review!
Réponse de Serenity Insurance
Thanks for the great review!
Morgan walk through Getting a good…
Morgan walk through Getting a good deal.it is satisfactory and a good quote.
28 juillet 2025
Réponse de Serenity Insurance
Thanks for the great review!
My agent was super knowledgeable and…
My agent was super knowledgeable and she was very fast and made it easy and convenient !!!
I highly recommend this company to everybody.
Even with the broker fee.
It was still cheaper than gone anywhere else!!!!
17 juillet 2025
Réponse de Serenity Insurance
Thanks for the great review!
What made my experience great was the…
What made my experience great was the insurance representative I had and how fast and easy the process was
26 juillet 2025
Réponse de Serenity Insurance
Thanks for the great review!
Réponse de Serenity Insurance
Thanks for the great review!
Réponse de Serenity Insurance
Thanks for the great review!
Réponse de Serenity Insurance
Thanks for the great review!
This insurance is the best
This insurance is the best . The agents name was Haley and she was wonderful. Very polite, very professional.
11 juillet 2025
Réponse de Serenity Insurance
Thanks for the great review!
Paul was a great help and gave great…
Paul was a great help and gave great advice and steps to take.
18 juillet 2025
Réponse de Serenity Insurance
Thanks for the great review!
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