New.SeriousSips.com Avis 

767
•
TrustScore 2.5 sur 5

2,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Staff behind the counter on their phones. Not taking orders, not interested and certainly not helpful. It's such a shame the hiring policy is not more thorough!!

Noté 3 sur 5 étoiles

I placed my order on April 11th and it arrived on May 6th. I paid for shipping (ground if I’m not mistaken) to speed my delivery up after the expected 10-12 day warehouse delays due to an increase in... Voir plus

Noté 5 sur 5 étoiles

I've been pretty serious about frozen bean frappe mix but didn't know how to find it at the same low cost after Walmart stopped carrying it for another flavor. I decided to try this and honestly, I'm... Voir plus

Noté 1 sur 5 étoiles

I ordered bottles of sugar-free DaVinci syrup for my diabetic husband and received all full sugar syrups instead. Made a phone call to them; they will 'look into it' and get back to me. Still waitin... Voir plus

À propos de l'entreprise

  1. Boutique de café
  2. aussi dans
  3. Fournisseur de produits alimentaires
  4. Magasin de café
  5. Magasin de thé

Informations provenant de diverses sources externes

Big Train, Ghirardelli, Monin, David Rio & more - quick shipping, friendly folks! Connect with us on Facebook: https://t.co/MjheifD2tc


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

767 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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2,5

Tous les avis

(767)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Keep up the good work!

I have been using this company for a few years. Always great customer service, a nice variety of products at good prices.

13 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER FROM THESE PEOPLE..

DO NOT ORDER FROM THESE PEOPLE... We placed a $2800 order and after not hearing from them we started calling. After multiple promises that it was ready to ship, a week later it was still never shipped without any explanation as to why. DO NOT ORDER FROM THEM!

5 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

Do Not Order through this company right…

Do Not Order through this company right now!!! They will take payment and not ship your product. Then you can not get a return phone call or email. I repeat DO NOT ORDER! You will spend money with out any response or product.

3 avril 2020
Avis spontané
Logo de New.SeriousSips.com

Réponse de New.SeriousSips.com

Thanks for your feedback, Erin! First off, we're so sorry about the inventory issue. Due to so many folks stuck at home during the COVID-19 pandemic, our order volume is much higher than usual, and some items are selling out quickly, even when they appeared to be in stock at the time of purchase. When you emailed us on 4/2/20, in less than 2 hours, we cancelled and refunded your order, and also called you to confirm. We didn't catch you, so we left a message.

You don't seem to have gotten that, so when you emailed again the next day, we responded in less than 30 minutes with a confirmation of the actions we took for you.

I know this is a stressful time, and I'm sorry we couldn't provide the items. Thanks for your understanding.

Chris
Serious Sips

Noté 1 sur 5 étoiles

I order several bottles of elder flower…

I order several bottles of elder flower syrup that I needed for my bussiness and the order was never shipped to my home and redirected back to their dock within the two days. When I contacted the company by email they stated tat they refunded the money back on my card. This is unacceptable as a bussiness to not shipped the product out to the customer. I would never again order from this company. What ever happen with te shipping was a mistake on their end. I got confmation that it went back to their dock sign by rebbecca. Instead of shipping the merchandise out they refund my money. If i would have not contacted them they would have not reached out knowing this error happen from them.

2 avril 2020
Avis spontané
Logo de New.SeriousSips.com

Réponse de New.SeriousSips.com

Thanks for your feedback, and sorry things didn't work out! As you know, this shipment wasn't able to be delivered. UPS stated they had an emergency situation, and also that they couldn't secure an adult signature. Events like that are out of our control, but as soon as we learned of this, we promptly refunded you in-full. We're sorry you were disappointed with that outcome, but given the situation with COVID-19 at the moment, that was the best and fastest way for us to resolve this problem for you. Thanks for your understanding.

Chris
Serious Sips

Noté 5 sur 5 étoiles

Excellent selection for all your tea & coffee needs

Excellent selection from teas to coffee and even delicious oatmeal. Seriousips is one of the few companies that carry the 1883 syrup/sauce line. Prices are amazing! People buy from here and support an Independent businesses.

21 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Absolutely love the syrups

Absolutely love the syrups, especially the sugar free options for our diabetic home. With that said, the shipping costs are really too high. The cost of the purchases rise too high because of that, shipping does not have to be so expensive.

3 août 2019
Avis spontané

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