First time buying from Serpentia and won’t be the last. Very good shopping experience, great price and very fast delivery. Even contacted me straight away when I made a mistake with my email that they... Voir plus
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Good website, easy to navigate, great price, very quick despatch and delivery service. Kept informed on the status of the order. Online shopping as it should be, thank you.
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Fabulous service and quick delivery of food for our flame crested gecko. A new flavour for him to try of a food that is far better than any you can buy in a main stream pet store.
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Arrived in good condition, but didn’t pay full cost of shipping so I had to pay an extra fee to get it delivered from the local depot.
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À propos de l'entreprise
Écrit par l'entreprise
Serpentia Pet Supplies is a UK specialist retailer of reptile supplies, fish food, lighting, heating, supplements and other essential pet care products. We focus on trusted brands, clear product information and dependable customer service.
Coordonnées de contact
Royaume-Uni
- serpentia-pet-supplies.uk
4,7
Excellent
43 avis
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Réponse de Serpentia Pet Supplies
Thanks for the great review, Damian — really pleased you were happy with the prompt service and customer service. We really appreciate your feedback!
Highly recommend
First time using this company I can highly recommend them, my parcel arrived in good time and was well packaged great service 👍
21 mai 2026
Réponse de Serpentia Pet Supplies
Thanks for the great review, Susan — we’re really pleased your first order with us was such a positive experience. It’s great to hear your parcel arrived in good time, was well packaged, and that you were happy with the service. We really appreciate your recommendation!
Speedy delivery
8 mai 2026
Réponse de Serpentia Pet Supplies
Thanks for the great review, Gerald — really pleased your order arrived quickly. We really appreciate your feedback!
Réponse de Serpentia Pet Supplies
Thanks for the great review, Jacqui — really pleased you were happy with the service and delivery. We really appreciate your feedback!
Fantastic service
Fantastic service, after a mistake of mine Rod was quick to rectify after contacting me about it. Very much appreciated.
My Cresties food arrived quickly.
Thank you. Highly recommend Serpentia.
12 mai 2026
Réponse de Serpentia Pet Supplies
Thanks for the fantastic review, Zenka — we’re really pleased we could quickly get things sorted out for you and that your Cresties’ food arrived promptly. We really appreciate your kind words and recommendation!
First purchase from Serpentia
First purchase from Serpentia. Good communication, prompt delivery and overall an excellent service.
5 mai 2026
Réponse de Serpentia Pet Supplies
Thanks for the great review, Peter — we’re really pleased your first purchase with us was such a positive experience. It’s great to hear you were happy with the communication, prompt delivery and overall service. We really appreciate your feedback!
Réponse de Serpentia Pet Supplies
Thanks for the great review, Al — we’re sorry the parcel arrived damaged, but really pleased we could get the replacement sorted quickly and without any fuss. We really appreciate your feedback!
Réponse de Serpentia Pet Supplies
Thanks for the great review, Paul — really pleased you were happy with the product and the fast delivery. We really appreciate your feedback!
Quick delivery
Quick delivery. Reasonable price . One of the few places that has the larger tubs of repashy superfly
11 avril 2026
Réponse de Serpentia Pet Supplies
Thanks for the great review, Lydia — really pleased you were happy with the quick delivery and pricing. We know the larger Repashy tubs can be harder to find, so we’re glad we could help. We really appreciate your feedback!
Réponse de Serpentia Pet Supplies
Thanks so much for the kind feedback, Jane — great to hear you were happy with the service, fast delivery and the product. Much appreciated!
Great price for the products with good…
Great price for the products with good pre purchase information.
Quick, free delivery and cheaper than Amazon.
Products arrived well wrapped and in perfect condition.
4 avril 2026
Réponse de Serpentia Pet Supplies
Thanks for the fantastic review, Martin — we really appreciate you taking the time to share your experience. It’s great to hear the product information helped before purchase, and that your order arrived quickly, well wrapped, and in perfect condition. We’re really pleased you found great value with us too!
Fantastic prices and outstanding…
Fantastic prices and outstanding customer service. A mistake at my end happened regarding the door number for delivery. I made contact straight away,wasn't an issue. Was sorted out straight away. Would highly recommend this company and will definitely be back.
31 mars 2026
Réponse de Serpentia Pet Supplies
Thanks so much for the lovely review, Christine — we really appreciate you taking the time to share your experience. We’re glad we could get the delivery door number updated quickly and keep everything running smoothly. It’s great to hear you were happy with the prices and service, and we look forward to welcoming you back again!
Fast delivery and friendly note
19 mars 2026
Réponse de Serpentia Pet Supplies
Thanks for the lovely review, Lisa — really pleased you were happy with the fast delivery and the friendly note. It’s great to hear those little touches are appreciated, and we look forward to serving you again!
Very happy
Very happy - parcel came in 2 days and was very well packed.
Definitely will use again
12 mars 2026
Réponse de Serpentia Pet Supplies
Thanks for the great review, Joanne — really pleased your parcel arrived quickly and was well packaged. We really appreciate the feedback and look forward to serving you again!
Serpentia
Found Serpentia on a Google search as the item i was after is either not available in my area or on line stores are overpriced.
I ordered a small pot of Rapashy Super Green for my fish. Less than 48hour and I had this item in my hand. Amazingly quick service and great packaging. Arrived in perfect condition.
I would recommend Serpentia Pet Supplies to anyone. I have save the Web site and will definitely use again in the future.
Thank you. 5 ☆☆☆☆☆ service.
7 mars 2026
Avis spontané
Réponse de Serpentia Pet Supplies
Thanks for the brilliant review, Mark — really pleased you found us and that your order arrived quickly and safely. We really appreciate the recommendation and look forward to serving you again.
The fish food order was processed…
The fish food order was processed really quickly and arrived within a couple of days.
19 février 2026
Réponse de Serpentia Pet Supplies
Thanks for the review, Neil — great to hear your order was processed quickly and arrived promptly. We really appreciate you taking the time to share your feedback.
Réponse de Serpentia Pet Supplies
Thanks for the review! Glad your order arrived safely — really appreciate the feedback.
Fantastic service great price very…
Fantastic service great price very quick postage and very well packaged , 5***** seller on Repashy super green shrimp food
10 février 2026
Réponse de Serpentia Pet Supplies
Thanks so much for the great feedback, Steven — really appreciate it. We’re glad you were happy with the price, quick postage, and packaging, and it’s great to hear the Repashy Super Green Shrimp food arrived safely. Thanks again for the 5-star recommendation!
Excellent fast service
24 janvier 2026
Réponse de Serpentia Pet Supplies
Thanks for the great feedback! Really pleased to hear you were happy with the fast service — appreciate you taking the time to leave a review.
Absolutely incredible customer service
Absolutely incredible customer service. Had a minor issue with an order and it was rectified incredibly quickly. Highly recommend. Also very competitive pricing. Will certainly be a returning customer. Keep up the amazing work!
22 janvier 2026
Réponse de Serpentia Pet Supplies
Thanks so much for the great feedback! We’re really pleased we could resolve the issue quickly and that you were happy with the service and pricing. Appreciate the recommendation — see you again soon!
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