Service Direct has been great to work with. However there is improvements that could be made. Like app integration for crm like jobber, Service titan, ect.... also recording a returned missed call in... Voir plus
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They will be good to you in the beginning and honestly review the leads but down the line less and less leads will be honestly reviewed nor will it be refunded. Calls with no connection, wrong trade... Voir plus
Wow this is how well it should be in service companies! I am totally impressed how seamless and easy it is to work with service direct. You cannot go wrong with them! I highly recommend
It would be handy to be able to give negative stars for this company. They prey on small businesses by dominating the search engine's ads and then resell the "leads" in a competitive marketplace. So i... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Founded in 2006, Service Direct set out with a mission to help service businesses grow through high-quality inbound phone call lead generation. From a small team with a big vision, we've grown to support thousands of service providers and hundreds of quality call partners, facilitating millions of consumer-initiated service calls across North America. Our focus is on creating meaningful connections. Service businesses receive exclusive, cost-effective leads that drive growth, while qualified affiliates maximize earnings through our industry leading Affiliate Program. This thriving marketplace not only supports service businesses and qualified affiliates, but also benefits homeowners by connecting them with local service providers eager to assist. At Service Direct, every call is an opportunity for growth, success, and help.
Coordonnées de contact
4413 Pack Saddle Pass, 78745, Austin, Etats-Unis
- sales@servicedirect.com
- servicedirect.com
3,7
Moyen
158 avis
A répondu à 78 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Teddy was very helpful and answered all…
Teddy was very helpful and answered all of my questions. We will be meeting every quarter to go over things. It's nice to have someone to get advice from!
20 avril 2026
GREAT LEAD SERVICE!!
Wow this is how well it should be in service companies! I am totally impressed how seamless and easy it is to work with service direct. You cannot go wrong with them! I highly recommend
20 avril 2026
Nick's communication is top notch!
Nick's communication is top notch! We have had no problems with any of the appointments we had from Service. It has been a huge help for our business!
Thank you Nick
16 avril 2026
Meeting Cadence
teddy was helpful in making it seem like service direct is on top of their providers with offering a meeting cadence going forward
14 avril 2026
Effective
Generates leads quickly. Customer service will work with you on adjusting to fit your company needs
14 avril 2026
Service Direct has provided great…
Service Direct has provided great customer service and deliver on the customer experience. I appreciate the communication and assistance from the entire staff. Great partnership!
13 avril 2026
Réponse : Service Direct
Hi Oliver,
Thank you so much for the positive review. We love hearing about the great experiences our customers have with our team. I'll be sure to pass on your kind words to everyone. We look forward to continuing our successful partnership!
- Molly, Marketing Lead
The Team has done very well at helping…
The Team has done very well at helping me resolve any issues ( since I’m new ) our company has done well with service direct.
8 avril 2026
Avis spontané
Réponse : Service Direct
Hi Debbie,
Thank you so much for taking the time to leave this review. We're thrilled to hear that your company is doing well with Service Direct and that our team has helped resolve any hiccups that came up during the start-up period of your account. It's great to hear that you are happy with the partnership!
- Molly, Marketing Lead
Everything is great for now the leads…
Everything is great for now the leads are pretty much quality there are some hiccups with some people calling with different services that they need but not a big deal and overall I'm happy with the service direct
7 avril 2026
Réponse : Service Direct
Hi Steve,
Thank you for taking the time to leave this review. We are glad to hear you are pleased with the quality of our leads and that you are happy with our service! We look forward to continuing our partnership and working even harder to bring you the calls you're looking for.
- Molly, Marketing Lead
Réponse : Service Direct
Hi John,
Thank you for taking the time to leave this review! We're glad to hear that you appreciate our pricing and have had a positive experience with our customer service and lead quality! We're looking forward to continuing our partnership.
- Molly, Marketing Lead
Service Direct has been a solid source…
Service Direct has been a solid source of real leads for my business. The platform is easy to use, and their support team is quick to help when needed. Overall, they’ve delivered consistent value and helped keep jobs coming in.
7 avril 2026
Réponse : Service Direct
Hi Keith,
Thank you for taking the time to leave this review. We're thrilled to hear that you have had a positive experience with our services and our support team. We look forward to continuing our successful partnership!
- Molly, Marketing Lead
We have been with Service direct since 2013
We have been with Service direct since 2013 and are very happy with their service.
They will and always be part of marketing umbrella.
3 avril 2026
Avis spontané
Réponse : Service Direct
Thank you so much for taking the time to write this review. Hearing from our customers is always fantastic, but it's especially amazing to hear from people who have been working with us for over a decade! We're thrilled to hear that you plan to always have Service Direct as a part of your marketing team.
- Molly, Marketing Lead
Quality high dollar leads
Right out of the gate I received quality high ticket leads. Setup was easy and the customer service team has been fantastic. No fear of bad lead payments, their system for evaluating billable leads is fast and fair.
24 mars 2026
Réponse : Service Direct
Hi Adam,
Thanks so much for leaving this review! We are glad to hear that you had a smooth time getting started and that you had a great experience with our customer support team. We're excited to continue this partnership and help you grow your business!
- Molly, Marketing Lead
Waste of Marketing Dollars
This company refuses to credit illegitimate calls.
27 mars 2026
Avis spontané
Réponse : Service Direct
Hi Justin,
Thank you for your feedback. We regret to hear about your experience regarding crediting back calls. To better understand and address your concerns, could you please provide more details by contacting our Support Team? We value your input and strive to improve.
- Molly, Marketing Lead
High ticket leads and conversion rate. Highly Reccomend!
We’ve had great results with Service Direct and have mostly stopped using other pay-per-lead services. The leads are high quality, convert well, and often turn into high-ticket jobs.
Their customer service has been excellent, with strong attention to our needs. Norma has been especially helpful, she actively analyzes what’s working for us and helps optimize for the kind of high-quality leads we want.
We couldn’t be happier with the service and highly recommend it to anyone looking to fill their schedule with reliable leads.
23 mars 2026
Réponse : Service Direct
Hi Yesenia,
Thanks for taking the time to leave a review! We’re so glad you chose Service Direct as your lead generation partner. More importantly, we are thrilled you've seen the results you're looking for with our services and that you have found our customer service to be premier. I'll be sure to pass along your kind words to Norma and the rest of the team!
- Molly, Marketing Lead
Valuable Lead Partner
Service Direct has been a valuable lead partner from the beginning. With the help of our account rep Kyle, we've been able to dial in our campaigns for success.
18 mars 2026
Réponse : Service Direct
Hi Rigoberto,
Thanks for sharing your experience with Kyle. We are so glad our team was there to support you and we’ll be sure to pass along your kind words to him.
We hope you continue to have a positive experience growing your business with Service Direct!
- Molly, Marketing Lead
Réponse : Service Direct
Hi Jay,
Thank you for leaving a positive review of your experience with Service Direct. We appreciate when our customers take the time to share their experience with us and others. We look forward to continuing to provide quality leads and expert communication!
- Molly, Marketing Lead
Réponse : Service Direct
Hi Nick,
Thanks for your review. We appreciate it when our customers take the time to leave us ratings on their experience. We look forward to continuing our partnership!
- Molly, Marketing Lead
Great service and pleased with most of…
Great service and pleased with most of the leads that are coming in!
20 mars 2026
Réponse : Service Direct
Hi Stacie!
Thank you for leaving this positive review, hearing that our customers are pleased with our service is always amazing. We're glad to hear that you're happy with the lead quality! Thanks again.
- Molly, Marketing lead
great cummunication and service
18 mars 2026
Réponse : Service Direct
Hi Chris,
Thanks for leaving this review. We appreciate hearing about your positive experience with Service Direct. We work hard to communicate effectively with our clients and are glad you have seen the value in that!
- Molly, Marketing Lead
Service Direct has been great to work…
Service Direct has been great to work with. However there is improvements that could be made. Like app integration for crm like jobber, Service titan, ect.... also recording a returned missed call in case you cant get your phone Right away
18 mars 2026
Réponse : Service Direct
Hi there,
Thank you for your honest review of our service! We're glad to hear you've enjoyed working with us. We also appreciate your suggestions, and I will be sure to pass them along to the right people.
- Molly, marketing lead
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