SDTSI is a true blessing for those folk who have limited resources for the formal training of their [future] Service Dog. Being able to modify training schedules as life occurrences arise is truly a... Voir plus
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Easy to understand, detailed and practical training material with videos to support learning. Dani and Vincent responded to questions quickly and were very friendly and professional, making the whole... Voir plus
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Update: After a few days and 5 emails, asking for a supervisor, the next day they provided a refund. I would have given them a 5 if it hadn’t taken 5 emails before this happened. Previous review... Voir plus
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My dog used to help me since long ago, but we both had no basic knowledges how to understand each other better and quicker. This course helped me a lot, Gera now is more excited about our trainings a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Service Dog Training School International（SDTSI）is run by a team of highly qualified and certified dog trainers, covering the whole of North America, Europa and Asia Pacific. We have been helping people with disabilities to train their own dog to become a qualified service animal and working dog since 2015.
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4,8
Excellent
387 avis
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A répondu à 100 % de ses avis négatifs
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I have completed 2 courses with SDTI…
I have completed 2 courses with SDTI and am currently enrolled in the Cardiac Alert Dog Class. I have learned so much and have loved the courses. My tutors are really responsive and have been with me every step of the way, by making sure I keep all the training fun for my dog. I am so proud of my service dog Sundae and continue to educate her and myself with SDTI.
6 avril 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Gretchen,
Your wonderful review is highly appreciated!
You and your lovely, smart paw girl Sundae do not cease to amaze us with your dedication and commitment throughout the training!
The tutor team is grateful for your appreciation and congratulates you on your amazing progress!
You should be proud of both, yourself and Sundae, as you have developed together as a team!
We hope you are enjoying the Cardiac Alert Dog Course and remain by your side, should you need our assistance!
Amazing Experience
Unbelievable experience with this company! Please use them to train your service dog. I was extremely nervous because this was my first time and I needed my dog certified right away. I completed all the training in a couple of days and they returned the certificate right away ! Additionally, Julie at customer service walked me through the process and helped with my open doors registration. I can’t say enough about how amazing this company is and I am forever grateful!!!
3 mai 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Zeeta,
It was a great experience for us as well to have you and your paw friend as our students!
It is completely normal to be nervous at the beginning when training your dog as a service dog, given the long-term commitment and various aspects to consider throughout the training process. However, with patience, consistency, and motivation, anything is possible, and you proved that! You and your furry friend did an excellent job!
Also, we highly appreciate your positive comment about the support provided in clarifying the process!
Thank you again for your wonderful review, Zeeta!
Absolutely awful customer service
Absolutely awful customer service, dont reply to messages or emails but save your email and send you junk mail. if you are outside of the USA its impossible to speak with person and if you are lucky you will just receive generic automatic email response, dont waste your money!
update - Im editing in response to the reply to my review.
Yes you did send 2 emails both a long time after i sent my questions and nothing went to my junk folders as i checked them so please dont lie and say this.
The fact is that I sent several messages with quite a few questions to you and when you did reply is was like a robot had typed and nothing was actually answered despite be re asking several times including on FB, instagram and your website.
its also highly suspicious that there are no reviews anywhere except here where anyone can put anything and theres no way to check if the people are real. you want to sell a course and avoid answering questions so pretend you replied and it went to spam/junk. if you dont have the decency to be honest and open then that tells me everything.
29 avril 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Ange,
We are truly sorry to hear that you had a negative experience with us!
After thorough research, we can confirm that our representative contacted you twice—on May 3rd and May 7th—via email and live chat. Unfortunately, some emails end up in the spam folder, so you might have overlooked our responses. Kindly check both your inbox and spam folder, and please do not hesitate to contact us if you need any assistance!
We always respond to inquiries and highly appreciate the feedback from our students and potential students!
We affirm that our representative responded to your questions submitted through our contact form and also resent his emails a few minutes ago. The emails include information about the course you inquired about.
Also, our colleague asked about your exact location and your dog's age and temperament to be able to provide more detailed information tailored to your specific needs. He had then responded to your message submitted via live chat and sent a transcript via the chat platform.
All reviews posted on Trustpilot are entirely authentic. Trustpilot is a reputable platform where customers can share their experiences with specific companies. These reviews undergo verification by the site administration to ensure their authenticity.
We kindly ask you to contact us through our contact form, live chat or at the phone number listed on the website, so we can assist you further.
Great option for busy professionals
I am a business owner, and also a caregiver for my family member. I needed a flexible, yet trustworthy option for training. Servicedog Training school is the best for option for effective guidance at your own pace. Sometimes, I would have to take a break for caregiving and allow the information to sink in with my Enzo. When I was ready, the website is so organized and easy to use, I could pick up right where I left off. My Enzo is so well behaved, and I know exactly how to guide him and instruct my family members on the way to guide Enzo in a consistent manner. Thank you SDTS!
20 avril 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Mila,
We highly appreciate you taking the time to share your positive experience with our school!
We are excited to know that the training program has proved flexible and effective for you and Enzo! Also, it is great that the course has offered flexibility and allowed you to balance between your engagements as a business owner and caregiver!
It makes us happy that Enzo now has excellent manners and that you feel confident in your ability to guide him and your family members consistently!
Thank you again for choosing our school and leaving such an amazing review!
This Puppy 101 service dog course is…Fantastic!!!
This Puppy 101 service dog course is highly recommended as a stepping stone into the service dog industry. It is easy to follow and the information is valuable to understand as a beginner. Highly recommend this and will promote this through my Airedale Terrier kennel.
17 avril 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Jo,
Thank you so much for your amazing review of our Service Puppy Training Program!
It is a true pleasure to hear that you found it valuable and easy to follow! Also, we greatly appreciate you recommending it to others through your Airedale Terrier kennel!
Do not hesitate to reach out to us if you need any assistance along your service dog training journey!
Julie is an extraordinary individual at…
Julie is an extraordinary individual at a service dog training school international . Not only is she highly competent in her role, but she also demonstrates remarkable empathy and care towards every client. When I approached the agency seeking advice on a service dog for myself, Julie went above and beyond to provide all the necessary information and support.
What truly sets Julie apart is her unwavering dedication, even beyond her official working hours. She made herself available for conversations and guidance, demonstrating genuine concern for my well-being and the success of our partnership.
Thanks to Julie's expertise and support, I found the perfect companion in my service dog. Not only does my furry friend provide me with essential assistance, but they also bring immense joy and companionship to my life. Julie's kindness, knowledge, and commitment were pivotal in making this journey possible. I wholeheartedly recommend Julie and the service dog training school International to anyone seeking support in acquiring a service dog.
16 avril 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Drinka,
Your positive review is highly appreciated!
Julie is happy that her support and encouragement have helped you and your paw friend during your training journey!
It is great to know that you have found the perfect companion in your service dog and that they provide the assistance you need to feel confident and happy in your life!
We wish you a joyful time together as a team!
A must have
I´ve been training dogs for almost 6 years and it´s my first time training a dog for emotional support.
It´s been a great experience and I loved it, they always answer the questions you have
1 mars 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Arturo,
It means a lot to us to receive such an appreciative review from a person with a solid training background!
We are grateful for your comment and truly happy for you and your ESA! Also, we highly appreciate your great comment on the support our tutor team provides!
You are always welcome to contact us should you need assistance or would like to share about your training journey!
Great support
I was anxious about not being able to train my dog in time for our flight, but Dani was great about it by motivating me to go through with it and not let me quit. She was right, Pablo learned very quickly and he travelled by my side.
15 mars 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Ana Luisa,
We greatly appreciate your review!
You and Pablo make a wonderful team, and you should both be very proud of the excellent job you did during the training course! It is great that Dani motivated you to believe in yourself and not quit!
You are always welcome to reach out to us, should you need our assistance!
I took the Psychiatrist Service Dog…
I took the Psychiatrist Service Dog course with my dachshund. The course was easy to follow and complete modules. The training took consistency of training on my end, but helped with animal bonding. I also enlisted a trainer to also help me in addition to the courses support. I was able to complete the program in a little over a month.
1 février 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Thank you for your positive review, Maria!
You and your lovely service dog have done a great job throughout the training! Also, you are correct, that consistency is a crucial aspect of the training process!
While teaching your paw friend specific tasks is essential, strengthening the bond with them is also very important! Having said that, it is great that you have managed to achieve both!
Have a great training journey with your paw friend!
PSD Training
I had a great experience training my pet to become a service dog through the Service Dog Training School. I read through the material and incorporated the tutor’s advice into the obedience skills my dog already had. We breezed through the assignments based upon our bond developed since my dog was 8 weeks, coupled by our obedience and performance dog training. I would not assume this program to be easy if you have an older dog without any obedience training and would suggest obedience classes before starting the program. My dog was 10 months old when we completed our training and a knowledge sponge, with lots of experience with crowds of dogs and people and lots of early socialization. Just want to be upfront with expectations so this reads as an honest review. My life has greatly changed for the better being able to include my dog in every aspect of my life and know he can always be by my side and ready to take care of me if the situation arises. This confidence is truly life changing
28 février 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Lauren,
Thank you so much for your detailed and positive review!
We are truly happy to know that you had a great experience with us and that your tutor's recommendations have been beneficial!
The dedication and effort you have invested in the training process are commendable! You are right that training an older dog who lacks any training can definitely be more challenging. However, it often depends on the specific dog and their temperament.
It's great to know that your life has changed for the better and that your dog can reliably support you in all types of situations! The assistance and love of our paw friends, especially when they are properly trained, can truly be life-changing!
Thank you for your trust in our courses!
Simply the best, far better than all the rest!
I could not be more happy with my experience with Service Dog training school. I was particularly impressed with the challenging nature of the school, and how your doggie must complete the tests with satisfactory results uploaded. I am a school counselor and now use my service dog at my international school in Santiago Chile. Having the certification, QR code badge, and all the help and support given by the training school, made my program and service dog all that much better at helping. I am referring many people to the school who have dog training needs. I did extensive world wide research before choosing a program, and I can say with confidence that the training school is top in the world.
11 novembre 2023
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Ian,
We can not find words to express our gratitude for your amazing review!
It means a lot to us that you are impressed with the school and how the evaluation process works! Enrolled dogs need to prove their skills in doing basic obedience and specific commands, depending on the nature of the training program. However, the guidelines are very simple and understandable to ensure that handler-dog teams can overcome any issues they may encounter during the training process.
It is great to know that your paw friend can now be even more helpful as a service dog at your school!
Moreover, we greatly appreciate you recommending our school to others!
We wish you an amazing training journey with your paw friend!
Réponse de SERVICEDOG TRAINING SCHOOL
Thank you for your positive review, Tommy!
It was great having you and your paw friend as our students, too!
We hope that the training program has been beneficial for you both and that you will thrive together as a team!
Cannot recommend highly enough
Cannot recommend highly enough! I was recommended to Service Dog Training School by a contact of mine. The course content is detailed but easy to follow and really helped me take my dogs training to the next level. The feedback from the tutors is excellent and extremely helpful. I am looking forward to being able to travel more with my dog using the course certification.
1 mars 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Thank you so much for the great comment, Alex!
We sincerely appreciate being recommended by your acquaintance!
Also, providing comprehensive but easy to follow lessons is the best way to help future service/companion dog handlers feel motivated and eager to learn and practice!
Our tutor team is grateful for your comment regarding their support!
We hope that you and your furry buddy will have many trips and positive experiences in public!
Service Animal
SDTDI is a phenomenal way to train your pups for service or ESA without spending thousands of dollars. The instructions are clear and easy. And the time you spend getting to know your pup through the training process is so rewarding and valuable. I have used SDTDI two times now and should I get another pup I will use them again. Thank you SDTDI having these courses for such affordable prices.
1 mars 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
We highly appreciate your wonderful review, Sonja!
Training your pet dog through simple, clear, and affordable lessons is the best way to enjoy the process and get to know them better as an individual!
We are glad that the time you have spent with your pup was rewarding and valuable!
It will be a great pleasure for us to welcome you again as our student, should you decide to get another paw friend!
Best online service dog training available
Before writing this review, I read through the opinions of others here. However, as a customer, I must respectfully disagree with the review that critiqued the service dog training course in the context of flying. My experience was exceptionally positive. The trainers and the dedicated customer service team were pivotal in assisting me with all necessary paperwork and providing a verification letter, facilitating travel with my dog across various European transport modes. It's crucial to mention, though, that Air Canada was the only airline that did not accommodate my psychiatric service dog, as they do not accept any psychiatric service dogs, only allowing guide dogs and ADI-trained service dogs in the cabin. You can either choose Air France or WestJet instead Air Canada.
Despite the setback with Air Canada, the training course itself proved invaluable. At the beginning I was a little skeptical about the vidoes in the course, I am more prefer the in-person training videos, but , I was pleasantly surprised by its effectiveness. The course structure, including the exams after each session, is well-organized and comprehensive. When airlines requested a detailed training report, the school provided all necessary information, including each exam results and video records we submitted, which proved extremely helpful.
Moreover, the ongoing support from the trainers and customer service team, even post-training, was outstanding. In my opinion, this school offers the best online service dog training available, with a program and support team that genuinely stand out.
6 mars 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Stephen,
Your amazing and detailed comment is greatly appreciated! We are grateful for your review and are excited to know that our programs have made a difference for you!
Our team truly is dedicated to supporting handlers in the best way possible, ensuring a pleasant and self-paced training journey!
You are correct that Air Canada runs a strict policy and service dog acceptance can be a bit challenging, particularly for dogs who are not trained through ADI.
However, other Canadian airlines have proved accommodating and very tolerant. This also applies to certain European airlines with whom our graduates have had positive experiences.
It is great to know that the training program has proved effective and beneficial for you and your paw friend and that you appreciate its structure and the comprehensive information it provides!
Our students are welcome to reach out to us at any time, both during the training process and after course completion! We are committed to the goal of supporting people in need of a service or companion animal and do our best to do it as reliably as possible!
Thank you so much again!
Exceptional Service & Quality Product (Thanks Vincent!)
Thanks Vincent! Incredible customer service, deep expertise and fantastic training manuals. Couldn't recommend these guys more, and we've worked with a few companies to train our service dog.
Highly recommend. And I hope you get the privilege of working with Vincent.
1 mars 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear James,
Thank you so much for your incredible review and appreciation for our tutor team! We are thrilled to know that you have had such a positive experience with our school!
You are welcome to reach out to us at any time you need our guidance and will do our best to assist you!
Enjoy your training journey with your paw friend!
Good and bad
If you are doing this course so that you can travel easier, don't bother. Unless you're travelling in and out of the USA, your training school needs to be registered with ADI and this school isn't. Canadian and European airlines will not accept this training unless you're flying to the states. Flights to and from the states are covered by american laws, which allow for this training. I haven't seen any other country allow it.
Since my dog is already well trained and I just wanted the certification and comfort of working with this program, the course worked well for me.
I'm glad I've received training from several dog trainers and would definitely recommend folks get one on one training instead of doing this course if they can.
Overall I'm glad it exists but it's overpriced for what it offers and could be improved a lot. Especially since the price of the course doesn't include an ID and training proof booklet.
4 mars 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Dear Indi,
Thank you for taking the time to share your experience with our training program! We appreciate your feedback, both positive and constructive, as it helps us continually improve our training courses and services!
We completely understand the importance of flying with service animals for handlers like yourself. However, our main focus is providing comprehensive training courses to support people with physical and/or mental health issues in improving their lives through the assistance of well-trained service dogs.
While flying with service dogs can be an added benefit, it is essential to recognize that airline regulations and policies can vary significantly. It is always advisable for handlers to get familiar with these regulations in advance to avoid potential issues.
We want to assure you that our graduates have successfully utilized our service dog certificates to travel with their service dogs across various continents, including Europe, Asia, South America, and Australia. You may want to view some of the photos on our Instagram page, showcasing our students flying with their service animals worldwide.
Our graduates have reported positive experiences with European airlines such as KLM, LOT, and ITA, provided they managed to present medical documentation along with the certificate as proof of training.
Similarly, Canadian airlines like WestJet, Air Transat, and Porter Airlines have recognized our certificates on various routes, not only on direct flights to and from the US.
While we cannot influence individual airline policies, we always recommend that handlers contact airline agents directly to clarify their service animal acceptance guidelines.
Regarding our training courses, we can proudly state that we have managed to offer comprehensive information and full tutor support at affordable prices. Our courses are specifically designed to provide detailed instruction in a user-friendly format, with step-by-step guidance and instructional videos to enhance practical learning.
Thanks to our programs’ structured approach and flexibility, we have high success rates, allowing handlers to learn at their own pace.
Furthermore, all our programs include a lifetime-valid certification, to help handlers put their minds at ease, knowing that their certificates won't expire. Please note that our Service Dog ID Kit is available for optional purchase and serves primarily for identification purposes.
We sincerely hope that our training course has been beneficial for you and your paw friend and wish you both all the best on your journey ahead!
Service Dog Training that is very doable!
This was a superb online training! They make it simple enough so that if you have a dog with the right temperament, you should be able to do the training. It is helpful to complete the AKC Canine Good Citizen class with a local dog trainer to get the foundational skills first, prior to doing this training. That's what I did, and then that same trainer assisted me with some of the tasks in this training.
27 février 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
Thank you so much, Beth, for leaving such an appreciative review about your experience with our school!
It was great having you and your furry buddy as our students! Having some prior training is always useful, however, as you mentioned- if you have a dog with the right temperament, you should be able to do the training! Our courses are very understandable and easy to follow so they can be helpful to many people.
We are grateful for your trust in our programs!
We just graduated the PSD course!!!
I enrolled in the PSD course so that my dog could accompany me everywhere, especially during air travel. The course material was easy to follow and informative. My dog and I have definitely grown together after this course. The instructors were very supportive and responsiveness. Their personalized approach made the online learning experience feel incredibly intimate and tailored to our needs.
15 février 2024
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
We highly appreciate your positive review, Liz!
It is also great to know that you find the lessons included in the PSD Program comprehensive and easy to follow!
Growing with your paw partner as a team is a wonderful process that takes your relationship to the next level.
Thank you for choosing our training program! Have an amazing journey with your service dog!
Phenomenal experience from beginning to end.
Phenomenal experience from beginning to end.
Fantastic tutors who are motiving and provide compliments for good work. The best part is that Servicedog Training School International REALLY is a legitimate training and qualified organization that is recognized by HARC. Thank you Vincent and Susana.
15 décembre 2023
Avis spontané
Réponse de SERVICEDOG TRAINING SCHOOL
We cannot thank you enough for your amazing review, Jeanine! Our tutoring team is thrilled to know that their support is so much appreciated!
Additionally, we are grateful that you shared information about the Heathrow Animal Reception Centre (HARC) and their acceptance of our certificates. This will undoubtedly be useful to many teams intending to travel!
We wish you the best of luck in all your future endeavors!
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