The absolute best, the lady who demonstrated what is now my new overlocker was not just knowledgeable but kind and friendly. I ordered my overlocker and it was delivered the next day, because of the w... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The lady who helped me test the Janome 5060 and the Bernina 335 sewing machines was knowledgeable and helpful. Nothing i asked was too much trouble. The extras i ordered followed soon after. I would... Voir plus
Online order went through smoothly, queries sorted out quickly. Very efficient company. Thank you
Ordered online and you took the trouble to phone me to check confirm we which machine I had. The person who dealt with the query was very knowledgeable and helpful.
À propos de l'entreprise
Écrit par l'entreprise
We are Sewing Machine World, based in King’s Lynn, Norfolk, offering many services from our Bricks and Mortar shop. We are dealers and approved warranty agents for all major sewing machine brands; Bernina, Brother, Janome, Pfaff, Husqvarna, Juki and Babylock and also sell refurbished used machines. As well as carrying out servicing and repairs in our workshop, we are the only official warranty agent for Babylock in the UK. We sell online at www.sewingmachineworld.co.uk and offer Free Delivery on all machines, with our unique return to base warranty terms. Our friendly team have the knowledge to help you find the perfect machine, or with trouble shooting should problems occur. We also offer one to one tuition on all new machines purchased in store. We have engineers on site and experienced product specialists on hand to guide you from the first enquiry, through to a hassle free after service.
Coordonnées de contact
7 Laen Court, Horsley's Fields, PE30 5DD, King's Lynn, Royaume-Uni
- 01553773362
- info@sewingmachineworld.co.uk
- sewingmachineworld.co.uk
4,9
Excellent
113 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered from a company I had never…
I ordered from a company I had never heard of before and was a bit dubious about doing that but I didn't need to worry as they were really good. They kept me informed of the progression of my order and it arrived very quickly with no problems
21 novembre 2025
Réponse de Sewing Machine World
Thank you very much for the review!
Excellent 5 out of 5
I purchased a Brother NV 1800Q back in May from Sewing World. I originally was going for the cheaper model as I have only been sewing since January 2025 but so glad i didn't. Its much easier to use with lots of extras that I thought I wouldn't use but I do. Today I went for my 1 hours free lesson on using the machine. The lady who gave me the lesson was called Rita. She was very knowledgeable, helpful and funny. I had 2 main questions to find out and she answered and showed me how to use it. She then took the time to go through everything from start to finish. I didn't realize there was so many other things it can do and i didn't know. I could not wait for the lesson to finish so i could get home to try them out. Highly recommend Rita for her knowledge and Sewing World for their help and expertise.
14 novembre 2025
Avis spontané
Réponse de Sewing Machine World
Thank you so much for taking the time to share this wonderful review! We’re absolutely delighted to hear that you’re enjoying your Brother NV1800Q — it’s a fantastic machine, and it’s lovely to know it’s helping you grow your sewing confidence so quickly.
Rita will be over the moon to read your kind words. She has a real gift for making people feel at ease while also filling the room with knowledge (and laughter!), and it sounds like she did exactly that during your lesson. We’re thrilled she was able to answer your questions, guide you through all the features, and leave you inspired to get home and start stitching straight away!
A very helpful and efficient…
A very helpful and efficient service.The purchased product was received promptly and well packaged.
29 octobre 2025
Réponse de Sewing Machine World
Thank you so much for your kind words! We’re thrilled to hear that you found our service helpful and that your order arrived promptly and safely. We look forward to serving you again soon!
Réponse de Sewing Machine World
Thank you for your feedback! We’re glad you found our service helpful and enjoyable. We look forward to helping you again in the future.
Friendly staff
22 octobre 2025
Réponse de Sewing Machine World
Thank you for your kind words! We’re glad our staff could help and hope to assist you again soon.
Excellent service …
I ordered online which was extremely easy to do and delivery was scheduled for within a couple of days.
Unfortunately the parcel did not arrive when scheduled but this was due to the delivery company losing the parcel.
Sewing machine world were very helpful when I rang them and arranged for a new machine to be shipped direct from the manufacturer. I cannot fault the service I received and would definitely recommend this company.
12 octobre 2025
Réponse de Sewing Machine World
Hi Sue, thank you so much for your kind words and understanding. We're very sorry that the original parcel went astray, but we’re pleased to hear that our team was able to resolve things quickly for you. Your recommendation means a lot to us, and we hope you’re enjoying your new machine. If you need any help or advice in future, please don’t hesitate to get in touch, we’re always happy to help!
Réponse de Sewing Machine World
Thank you for your feedback! We’re glad your part arrived on time and that you’re happy with our service.
Great service
I went there to buy a embroidery machine, I was between 2 machines and the nice man showed me both and explained the difference.
11 septembre 2025
Réponse de Sewing Machine World
Thank you for your kind words! We’re glad our team could help you compare the machines and find the right one for you. We hope you enjoy your new embroidery machine!
Réponse de Sewing Machine World
Thank you for taking the time to share your feedback with us! We are pleased to hear you are happy with the service we have provided
Sewing Machine World (SMW)ordered my…
Sewing Machine World (SMW)ordered my new Brother scan n’ cut machine from their Brother supplies and unfortunately the supplies did not complete the order.
SMW, was so apologetic for the delay, the owner was genuinely upset. Nowadays that is rear. He did everything in his power to make sure I spoke to the suppliers so that they could sort the problem out. I did get to speak to someone in the suppliers company who again like SMW’s staff went above and beyond to fix the problem. I can gladly say everything was sorted and an apology given. It is absolutely rare for companies to work well together to help the customers.
Thank you Sewing Machine World, I will definitely order from you again. AA xxxxx
Dee.F
22 septembre 2025
Réponse de Sewing Machine World
Thank you so much, Dee, for your kind and understanding words. We’re truly sorry again for the delay with your Brother Scan N’ Cut order, but we’re so glad it was resolved quickly in the end. It means a lot that you recognised our efforts, we always do our very best to make sure every customer is looked after, even when things are out of our hands.
We really appreciate your patience and support, and we’re delighted to hear you’ll be shopping with us again.
Réponse de Sewing Machine World
Thank you for your review! We’re glad you were happy with our fast communication and shipping. We look forward to assisting you again!
Réponse de Sewing Machine World
Thank you for your 5-star review! We’re glad your order was delivered promptly and met your expectations
Package arrived in good time and was…
Package arrived in good time and was just as ordered
11 août 2025
Réponse de Sewing Machine World
Thank you for your 5-star review! ⭐ We’re glad your package arrived on time and exactly as ordered
I can only praise the excellent service…
I can only praise the excellent service and support whilst trading in my two machines which had enabled me to upgrade . Excellent support from Harvey and Chris for prompt delivery thank you
Angela
20 juin 2025
Avis spontané
Réponse de Sewing Machine World
Thank you so much for your kind words, Angela! We’re thrilled to hear that Harvey and Chris provided excellent support and that your upgrade went smoothly. We hope you are enjoying your new machine and look forward to assisting you again in the future! 😊
Update on not having received item
I am updating my first review as I have now been in touch with Sewing Machine World. Delay on item on order from Brother and human error in not advising me at the time. Everything has been sorted to my satisfaction and I would not hesitate to purchase from them again as they have been extremely helpful sorting out the issue.
8 juin 2025
Absolutely brilliant service
Absolutely brilliant service. Bought a reconditioned Janome machine. Immaculate condition with manual and various bits and pieces. Couldn’t be happier. Loving it.
27 avril 2025
The seller did a good job.
I made an order easily and quickly (Janome DC 230), delivery in three days, exactly according to the order.
Good job, thanks.
17 avril 2025
Réponse de Sewing Machine World
Thank you for leaving us a 5 star review! We hope you enjoy using your new Janome sewing machine. Take care, Sasha
Fantastic service and speedy delivery
Fantastic service and speedy delivery. Will definitely use again.
17 avril 2025
Réponse de Sewing Machine World
Thank you for taking the time to share your feedback based on your recent order from us!
Take care, Sasha
Great customer service
The team at Sewing World were very helpful and reached out to make sure I got the right item. Will use them in the future
3 avril 2025
Réponse de Sewing Machine World
Thank you for leaving us this lovely 5 star review! it is much appreciated
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.