I had been looking for this product for a while and found it online at Shaba cosmetics. I wondered why they had it when other stockist didn’t. The challenge appears to be from the manufacturer. In... Voir plus
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Lisez les avis des autres
Selling fake products!!! Do not use! If I could add a photo I would! ! I’m a curl specialist so I know the real products from fake!!!! Even the way it hasn’t come sealed like it usually does. I recie... Voir plus
L'entreprise a répondu
Great price and this retailer is super speedy with organising delivery. The order came well packed and even when I needed to return an order, this was dealt with quickly. Would definitely order from t... Voir plus
L'entreprise a répondu
The website was easy to navigate, the products great and reasonably priced, then a super fast delivery with the products well packaged. Couldn't have asked for better.
À propos de l'entreprise
- Magasin de produits capillaires
- Institut de beauté
- Magasin de produits de beauté
- Magasin de cosmétiques
Écrit par l'entreprise
Your Ultimate Destination for Hair and Beauty Care With over 20 years of experience in the beauty industry, Shaba is your go-to online store for all things hair and skincare. We are proud to offer a vast selection of over 45,000 products spanning across 450 brands ensuring that you find exactly what you need to look and feel your best.
Coordonnées de contact
112c HIGH STREET WALTHAMSTOW , E17 7JY, LONDON , Royaume-Uni
- info@shabacosmetics.com
- shabacosmetics.com
4,3
Excellent
553 avis
A répondu à 61 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I got my product in time and well…
I got my product in time and well packaged and my order was complete
13 avril 2026
my package did not arrive and i have…
my package did not arrive and i have not recieved a invoice of a refund
13 avril 2026
quick service
6 avril 2026
Will not buy from this company again as…
Will not buy from this company again as my product was open didn’t have any potective film on it
13 avril 2026
sent wrong item did not to return it…
sent wrong item did not to return it for 12 pounds once they got it wrong would not trust them get it right .
13 avril 2026
Réponse : Shabacosmetics
Hi there,
Thank you for your feedback.
We’re sorry to hear there was an issue with your order. We’d like to look into this and work towards a fair resolution. Please send your order details along with photos of the received items to info@shabacosmetics.com, and our team will review this promptly.
We appreciate the opportunity to resolve this for you.
Kind Regards,
Shaba Customer Care.
Very reliable service
12 avril 2026
Everything came as in the picture and…
Everything came as in the picture and it fast delivery and good service
12 avril 2026
I had been looking for this product for…
I had been looking for this product for a while and found it online at Shaba cosmetics. I wondered why they had it when other stockist didn’t. The challenge appears to be from the manufacturer. In any case, I proceeded with my order based on their positive reviews. Glad to say, my products arrived intact and 2 days earlier than expected!
3 avril 2026
Selling fake products!!
Selling fake products!!! Do not use! If I could add a photo I would! ! I’m a curl specialist so I know the real products from fake!!!! Even the way it hasn’t come sealed like it usually does. I recieved fake products for clarification! I bought 2 different brands and they both were fake, not the same colour, consistency or sealed like the ones I’ve previously bought/ have from the brand themself’s!
16 avril 2026
Avis spontané
Réponse : Shabacosmetics
Hi TJS,
Thank you for your review — we’re sorry to hear about your concerns.
We take great care in sourcing all of our products from authorised distributors and manufacturers. We’d really appreciate the chance to look into this for you and clear things up.
Please contact us at info@shabacosmetics.com with your order details and, if possible, any photos. We’ll review this as a priority and work with you to resolve it.
Kind regards,
Shaba Customer Care
Perfect service
1 avril 2026
Great experience
The website was easy to navigate, the products great and reasonably priced, then a super fast delivery with the products well packaged. Couldn't have asked for better.
1 avril 2026
Poor communication
Poor communication
Nearly lost my money had I not chased for my purchases
8 avril 2026
Réponse : Shabacosmetics
We’re sorry to hear that you felt communication could have been better during your experience with us. We are continuously working to improve and provide more regular updates at every stage of the order process.
That said, we would like to reassure you that all orders are processed, dispatched, or refunded promptly where items are out of stock, in line with our standard processing times.
We appreciate you bringing this to our attention, as it helps us improve both our service and communication going forward.
Kind regards,
Shaba Customer Care.
I really love this website...!
I really love this website...!
I want be buying anymore from the hair shops ,SH is my new hair shop .Also comes very quickly always update. Thanks
14 avril 2026
Avis spontané
Réponse : Shabacosmetics
Hi Manyladie,
Thank you for your kind words, we really appreciate it.
We’re so glad to hear you’re happy with the service and delivery — it means a lot to us that you’ve chosen to shop with us.
Thanks again for your support, and we hope to see you back again soon.
Shaba Customer Care.
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