Ordered product. Card billed. Never received the product. Customer service quit responding. Never got the product or refund. They added shipping insurance to the order and refuse to replace or refu... Voir plus
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I ordered an item and they turned it into a subscription, then when I wanted a refund they low balled the price only refunding very little, asked to return items but they wouldn't pay shipping
This company is absolutely terrible. So dodgy and product is not as advertised. Somehow they managed to sign me up without consent and won't stop sending me plastic wrap that is not packaged and lo... Voir plus
If I could go negative I would - Ordered brass cleaner and my order was sent - in 7 days a second order was magically placed and charged at a higher price to my card then again in 7 days a third order... Voir plus
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LIES LIES LIES
Placed my order on 6/25/2026. Still have not received my order. So tired of websites everywhere not telling the consumer upfront that their merchandise is manufactured in a foreign country. I would have never ordered from this company had I known they were foreign. I will post my thoughts everywhere to prevent others from buying till I get my money back. Save yourself time and money. DO NOT ORDER.
COMPLETE JOKE
7/18/26 Still waiting. Order has not been updated since 7/10/26 when it arrived in US. Crap shipping etc. I’m sure merchandise will be crap as well.
7/23/26. Still no package.
Below you’ll see the progress as of 7/22/26.
8:41
100
17track.net
17TRACK
VY00000002306897
In transit (23 Days)
China
VYANG
United States
Origin - Sync Time: 2026-07-21 20:41:23 (GMT-06:
00)
US, Arrived at Facility
2026-07-10 10:53
US, Clearance processing completed -
Import
2026-07-09 08:53
US, In clearance processing - Import
2026-07-08 14:37
US, International flight has arrived
2026-07-07 14:47
International flight has departed
2026-07-06 18:02
Arrived at the origin international airport
2026-07-05 18:01
Export clearance success
2026-07-04 17:51
7/23/26. This is what I found today. Package was not delivered to my address. Still waiting for a refund as my package will not arrive as it should.
VY00000002306897
Delivered (20 Days)
China
VYANG
United States
I have not received the goods
Origin - Sync Time: 2026-07-22 20:33:21 (GMT-06:
00)
Springville, UT, US, 84663, Delivered
2026-07-20 11:08
VINEYARD, UT, US, 84058, On FedEx vehicle for delivery 2026-07-20 05:03
VINEYARD, UT, US, 84058, At local FedEx facility
2026-07-20 04:24
VINEYARD, UT, US, 84059, On the way
2026-07-19 18:41
MAGNA, UT, US, 84044, Departed FedEx location
2026-07-18 19:44
7/25/2026
Email from Shapviva
Dear customer,
Thank you for contacting us. We are sorry to learn that you still haven't received this item.
After checking, we found that your parcel has indeed arrived at your local post office on 2026-07-20 . Attached is a picture of the latest logistics information for your verification. In this case, we suggest you trying the following two methods to find your package:
1. Please contact your local post office and provide your name, address and tracking number: VY00000002306897 .
2. Please check with your neighbors and family to see if they have signed the package for you.
If you still cannot find your package after trying the methods, we suggest you negotiate with the logistics company about the claim, as it is likely that your package was not delivered to you in time due to their negligence.
Hope you will receive your goods as soon as possible. If you have any questions, please feel free to contact us.
Best regards,
Rannie
Customer Service Center
7/27/26
Still no package. Rennie gave me someone else’s FedEx tracking number and that is what was delivered on 7/20/26 at 11:08 am. This was not delivered to me or close to my address. Who ever signed for the package (NPrice) does not live around me.
Still dragging their feet making the consumer do their work. Save yourselves time, money and lots of headaches. DON’T order from this company.
Rannie is incompetent and can’t get my information straight.
7/29/26
Still no package. Now I am being offered another package being sent. No Refund just more time waiting. Rannie and this company are a complete joke. Why would I want to agree to another package being sent when I didn’t order the original package knowing it was coming from China. I’ve ask several times for a refund since it has been over 30 days and still no package.
It’s now 8/8/26. I was told Shapviva would send out another package free of charge. When ask for a tracking number or eta, crickets. No more response but told once received I will love their product. I highly doubt I will get a response of any sorts. CSR has changed three times. Complete Joke
Sorry, we were unable to deliver your message to the following address.
:
552: 5.1.1 Mailbox delivery failure policy error
What a scam disgusting Bra and service
What a scam disgusting Bra and service, the quality was so poor sizing all wrong, even after i had done correct measurements. It’s all false advertising and when you email them in regards to the product they are useless. Stay away from this bra the advertising is so far from the truth of the product received. Mine will go into the bin, would not even give it to goodwill it’s so bad.
Terrible fit
Terrible fit. Can only return two items…so don’t buy more than that per order. Restocking fee. Not as depicted in Facebook ads. Cheaply made for $30 bra.
Run!!
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