ShareScope Avis 

I've used Sharescope for well over 20 years and found it a very useful tool for both holding portfolios and for researching shares. Last year I decided to try Sharepad, which is the cloud version, but it is markedly different in the user interface. I am a bit disappointed that Sharepad doesn't do a few of the functions that Sharescope does, such as creating a download to predict future dividend income in a portfolio (with the aid of Excel). I requested a few changes earlier this year but nothing has happened yet. But Sharepad has many other features, such as, in the basic version, 15 minute delayed share prices, viewing on any device (although the bigger the screen the better), better analysts' buy/sell views, better US reporting, to name but a few. I find I switch screens quite a lot, as opposed to Sharescope where I had built a single screen that showed everything I needed for an overview. But Sharepad has some excellent overview screens as well, plus many detailed ones. It's not as flexible in building custom screens but it can be done. Generally, both programs are excellent notwithstanding my moans above! I would not be without one or the other.

Michael was understanding and helpful thank you and solved my problem

Excellent overview. Would recommend

Not often you contact a company support line and are able to get through after a couple of rings, get directly to a person and have the issue that you were having difficulty with resolved quickly, efficiently and by a pleasant operative. Keep it up

I have been happily using ShareScope Gold for many years getting just what I needed to manage and value my portfolios, but had a problem moving it all to a new PC. After many failed attempts I contacted Customer Support who were able to complete the transfer very quickly.

Swift and thorough response to recent enquiry after I encountered problems opening Sharescope.
I followed the step-by-step advice provided and I was up and running again in no time.
I don’t often need to ask for help but, when I do, it is good to know that help is readily available.

A speedy response to my questions and whilst the initial contact did not fully answer my query, we kept looking at the issue until it had been resolved in a way that worked well.

Thanks to Michael Li

Very helpful and great product knowledge. Our problem sorted fast.

Been with product for over 20 years and wouldn't be without it. Really helps filter marketing noise private investor gets bombarded with.

Great platform and the support is excellent. Had a couple calls with Peter to get familiar with the setup and he’s been very helpful. Highly recommend.

Peter showed me around the SharePad system and gave some very useful tips on how to set things up. I am very please that I booked the one to one session.

targeted approach to the issues..good use of time
friendly and supportive throughout

I recently switched to SharePad after a one-month free trial offer, and I'm thrilled I did! The data and news alerts are noticeably more accurate and up-to-date compared to my previous platform.

SharePad's customer service is fantastic. They answer questions almost instantly, and you can easily reach them by email, WhatsApp, or phone. No matter the issue, they've always been able to help.

There is a bit of a learning curve if you're used to other popular investment tools. However, SharePad offers excellent support to ease the transition. Their team is happy to help directly, or you can learn via their informative YouTube channel.

SharePad also offers flexible pricing with both monthly and annual subscriptions available. Overall, a great experience!

The guy was knowledgable and on one point wanted to get clarification and came back to me straight away with an answer which resolved the query

My learning curve has been incredible.
This is due to the first-class support available by phone and email.
The half-hour support tops this support, which can be requested and booked unlimitedly.
I will be using this inclusive service to get used to all the features this package provides.