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Lisez les avis des autres

Noté 1 sur 5 étoiles

These must be bot accounts because my experience was beyond terrible and sadly $540 in the hole with this extremely limited platform. The marketplace isn’t really attractive for the basic packages. .... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been using Sharetribe in the past. Now we run another project there. Support is always there for you, always fast, friendly and helpful. The UX (admin area) itself is very easy to understand, if yo... Voir plus

Noté 5 sur 5 étoiles

So far so good. The concept is amazing and it was something I was trying to build myself. I clearly wasn't doing the right sort of google search, as I was looking at wordpress plug ins, custom build... Voir plus

Noté 5 sur 5 étoiles

You can count on reactive, real human expertise whenever you message Sharetribe directly from your backoffice, where you manage your entire marketplace seamlessly. You get immediate access to... Voir plus

À propos de l'entreprise

  1. Fournisseur de solution e-commerce
  2. aussi dans
  3. Entreprise de logiciels
  4. Fournisseur de logiciels
  5. Service de stockage en nuage (cloud storage)
  6. Service e-commerce

Écrit par l'entreprise

Sharetribe: Marketplace software for founders. The fastest no-code marketplace builder that extends infinitely with code. Sharetribe is the fastest no-code marketplace builder that extends infinitely with code. Cut 90% of the time and cost to build a marketplace, without trading off customizability and scalability. - Launch your marketplace in one day without coding. - Extend infinitely with code once you need it. - Grow your business to any size. We'll handle the scaling. Trusted by 1000+ marketplace founders worldwide, in more than 50 countries. For anyone who wants to build an online marketplace, no matter your technical skills. From aspiring entrepreneurs with just an idea to professional web developers who build for their customers, Sharetribe is the fastest way to build a successful marketplace business.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

67 avis

5 étoiles
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A répondu à 100 % de ses avis négatifs

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3,6

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(67)

5 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Love Sharetribe

Love Sharetribe, Been using them for years to launch marketplaces, super platform so easy to use but more than anything else its their customer service and the way they help with big and small questions. Great for advice and a big shoutout to Oana who has always come up with great suggestions on how to improve my platforms.

4 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Awful company.

Awful company.
I paid for 6months subscription that I wasn't able to use and they refuse to give my money back. I used 20 days of this service and they are keeping £573 pounds subscription that I won't use.

They hide behind a legal wall - their terms are advertised as 30days free, then it becomes 10 days when you pay more and without your knowledge you're in a binding agreement they don't make clear about.
Rip-off and awful all in one.

Screw them :(

26 juillet 2022
Avis spontané
Logo de Sharetribe

Réponse de Sharetribe

Hi Daniel,

Sharetribe CEO Juho Makkonen here. Thanks a lot for your candid feedback. I really appreciate you voicing it.

I fully understand your frustration with this issue. In order to give both you and the readers of your review full context, I want to explain a bit about how our refund policy works.

We offer a 30-day free trial of Sharetribe Go. During the trial period, it's possible to try out pretty much all the features of the product and decide if it is right for you before making a commitment to pay for it.

After the trial period, you need to subscribe to a paid plan to keep your marketplace operational. At this point, you can choose between paying for a monthly subscription or paying for 6 months in advance. The latter option gives you a 20% discount on our fees. We're able to offer this discount because we can rely on the subscription lasting for at least 6 months.

Our customers can at any point cancel their subscription to stop at the end of the last period they paid for. We also offer refunds on subscription payments up until 10 days after the last payment was made. Further refunds would unfortunately defeat the purpose of offering a discount for a longer subscription commitment. Your refund request came after 10 days, and because of that, we were unable to accommodate it.

We do our best to design our policies to be as fair as possible and communicate them as transparently as possible. Whenever we receive feedback where a customer felt our policies were not what they expected, we discuss it internally and take the opportunity to see where we can do better. We’re currently looking into how we could improve our refund policy and make it more explicit at the time of purchase. Thus, I want to again express my thanks for giving us your feedback.

Juho

Noté 5 sur 5 étoiles

Sharetribe is awesome

Sharetribe is awesome and there customer support is very helpful, responds quickly and knows what they are doing. AMAZING overall

13 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Waste of money

*updated*

Waste of money, LITERALLY THEIR WEBSITES LOOK THE SAME AS 11 YEARS AGO. TRASH. Their "go" product feels like a slap on the face. Like you must have a super ugly looking and outdated website that seems to be from the 90's or you pay a ton of money for their flex product and their developers/ your own developer, plus fees per volume of sales (you can find talented developers to build your very own market place for WAYYY less)

Can't forget to add that they LIE and say the "go" version is fully customizable and can do things that it actually cant. and then when you talk to developers theres not much that can be changed.

THEY CHANGED THE FONT (ONLY ONE YOU CAN USE) ON THEIR GO PRODUCT AND THEY CALL THAT AN UPGRADE LOL

If you have tens of thousands of dollars to spare and test an idea with the only decent product they offer "flex" then go ahead. But for that same price might as well build your own market place with other website builders or hire a developer.

the "go" version they offer is functional but that's it besides that its horrendous, IT DOENST TRANSMIT ANY TRUST, I looks shady and super old.

PEOPLE... YOU KNOW IT DOESNT TAKE MUCH EFFORT TO WORK ON YOUR FRONTEND A LITTLE BIT...

BUT THEY DONT CARE ABOUT THEIR CUSTOMERS, straight up money. if you want a barely decent looking landing page thats over a 100 dollars A MONTH for NO VALUE, if you're a student like me you can get a discount on website builders and pay those same hundred bucks for a whole year.

If you want your website to succeed, put a little more effort and it will pay off. everything they offer you can do yourself connecting third party services to your site.

This people are just against progress and innovation again THEIR WEBSITES LOOK THE SAME AS WHEN THEY STARTED LIKE 11 YEARS AGO, JUST RIDICULOUS

10 mars 2022
Avis spontané
Logo de Sharetribe

Réponse de Sharetribe

Hi Marc,

Thank you so much for your candid feedback! I'm really sorry to hear that you've had such a terrible experience with Sharetribe. I can assure you that we care deeply about our customers and work hard every day to make it easier for them to build their own successful online marketplace businesses. To me, the fact our product failed to meet your expectations is a sign that we need to work even harder to improve in the future.

What bothers me the most in your feedback is that you were left with the impression that we lied to you. We're doing our very best to be as honest and transparent as possible about the benefits and shortcomings of our products. Failing in that goes against everything we stand for. Hence, I would really appreciate it if you could reach out to me directly, as I'd love to learn about what happened. Feel free to email me directly at juho@sharetribe.com.

Juho Makkonen
CEO and Co-Founder, Sharetribe

Noté 5 sur 5 étoiles

When I asked about how to create financial projections

When I asked about how to create financial projections for a marketplace based on a commission business model, Sjoerd Handgraaf, the Head of Growth, emailed back with an example spreadsheet and explanation of how to do it/use it. Extremely helpful and useful and very much appreciated the time put into it!

24 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing!

I love what the team at Sharetribe are doing! From their website, to their marvelous platform, to their splendid support and customer service! So far, I'm having only great experience with them and happily recommend to anyone who plans to create a peer-to-peer marketplace.

17 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

The best tool for marketplaces!

Sharetribe helped me test my idea with the market and validate a lot of assumptions. I compared every solution available out there and they are by far the best and most cost effective. On top of this, their team is just AMAZING and really helpful and reactive.

4 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer service

The customer service is just on another level. I've never received such an excellent customer service from any software company. They really care about you and your issues. The design and the functionality of Sharetribe Go is also way better than any other competitor in the same pricing level.

14 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Much more than just a marketplace construction kit

With Sharetribe you can easily create an MVP marketplace. Price / performance is indescribably good and more than fair, so that you can test your ideas risk-free. Support is always ready to help, even on weekends. I can warmly recommend Sharetribe's service to everyone.

29 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Sharetribe is the Best!! Amazing tech and customer service!

Sharetribe should be your first and only stop if you are trying to build a peer-to-peer marketplace. Their platform is super easy to use and intuitive. You can have a high-quality website up in a matter of days. We always get compliments from our users on how much they like our website and find it so easy to use.
The other thing I love about Sharetribe is the customer service.

They always get back to us very quickly and care about helping us. Their answers to our questions are always legitimate solutions, which allows us to spend more time doing important things like growing our business. Thank you, Sharetribe!!

1 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Sharetribe team always being very…

Sharetribe team always being very helpful no matter what silly questions I have. They will at least point me in the right direction even when it is not part of their platform.

Big giants like FB, Apple, and others can learn more from this team about personal and professional human service.

22 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Incredible software, amazing support

Sharetribe has made the set up of our marketplace extremely seamless, and their resources and support team have been exceptional. I highly recommend this software to anyone looking to build a world-class marketplace fast, with room to grow as needed.

26 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Sharetribe's support is excellent

Been using Sharetribe in the past. Now we run another project there. Support is always there for you, always fast, friendly and helpful.
The UX (admin area) itself is very easy to understand, if you need a relatively simple marketplace solution that you can start in one day, they're probably the best (others that we've explored are more expensive and difficult). Ideal for a MVP

SapioX

15 février 2021
Avis spontané

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