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Lisez les avis des autres

Noté 1 sur 5 étoiles

I guess I should have looked here FIRST. AI led me here and SHOP recomended them... Scary that this place is being promoted at a good option. Shipping label created by nit shipped 5 days later... Voir plus

Noté 3 sur 5 étoiles

Took about 2 weeks to receive my order after I contacted them. When it arrived, the glass containers were wrapped in 3 layers of bubble rap(great!) in box with pieces of other ripped up cardboard box... Voir plus

Noté 1 sur 5 étoiles

They have no way to communicate with customers in real time ordered on 9/2, cancelled through email on 9/7, tried calling 3 times 9/7-9/8 no ANSWER left a message even though not invited to. The compa... Voir plus

Noté 1 sur 5 étoiles

Ordered 24 bottles of Dessert Pepper Pinto Bean Dip but got 24 bottles of Bean Cheese Dip instead. Neither of us can stand the chesse-bean dip (i haven't even been able to give it away) but there has... Voir plus

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires
  2. Magasin de cosmétiques
  3. Magasin de médicaments
  4. Épicerie

Écrit par l'entreprise

ShelHealth.com online marketplace in the U.S. that offers a large range of Health & Beauty products.


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

121 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,8

Tous les avis

(121)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Little delay on the order but…

Little delay on the order but everything else was perfect, receive good quality products that I was not able to found anywhere else on the internet. Would buy again

1 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Great customer service.

the post office delivered my package only God knows where I contacted Shelhealth on the weekend and I sent me another order the same day. After the stink I cause with the post office they made sure it was handed to me.

7 juillet 2020
Avis spontané
Noté 3 sur 5 étoiles

My trust in ShelHealth has been lost...

I wouldn't trust ShelHealth anymore. I think they're just messing with their clients. My order's completely messed up. And even though it was one of the reallyy loooongeeest deliveries I know. That's not okay. I'm not ordering here anymore. Maybe I'm the only one so unlucky and the company is adequate, but my trust in ShelHealth has been lost.

10 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

Clever thievery

I received a partial order, but was charged for the full amount that I thought i was getting. I tried contacting their customer service and finally filed a claim with PayPal to no avail. Apparently because I received a partial order, there is not way to prove that some of the items were not accounted for. Save your money and shop from a well known reputable company.

5 juin 2020
Noté 4 sur 5 étoiles

Post Office responsible for product delivery delay!

I was concerned after reading many of the negative reviews and after ordering on 5/14 and 5/24 rolled around, I was getting concerned.

I eventually received the product on 5/26 and noted that the stick on label was dated 5/15. My wife uses Informed Delivery and saw a package in the Postal system for almost 10 days in Florida. It was delayed by Postal Issues and I would guess likely related to COVID.

To sum it up, ShelHealth did their job, my delay was caused by the Post Office.

29 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

Be Careful Who You Order From

You were quick to take my money, however, I never received what I tried to purchase. You are a dishonest company. Never even e-mailed to say when the product would arrive.

20 mai 2020
Avis spontané
Noté 2 sur 5 étoiles

I was happy to find the product, but ...

I was happy to find the product I was looking for on this site. But with the understandable delays due to COVID, I ended up finding it sooner elsewhere and cancelled the order. I then received the order in the mail and returned it to ShelHealth. I've since sent two emails to customer service with no replies. There is no phone number to contact. The website offered me the option to send a live message through the site, which took me to Facebook, and then said no response was available at this time.

20 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Good experience with this company

Contrary to some of the reviews I read here, Shelhealth gave me good service and a great product! The order took awhile, but I expected that, as they are in the middle of a COVID-19 hotspot. My order arrived totally intact, four glass jars, with no damage whatsoever! They were double wrapped in bubble wrap. They also promptly responded to my email inquiry about the shipping date. I am very happy that I ordered from this company and highly recommend them!

15 mai 2020
Avis spontané
Noté 4 sur 5 étoiles

they solved problem

i think this company is understaffed during this pandemy, it took a while to get reply to my problem. there were 2 items missing from my package, after few emails they refund me immediately. Very happy with the rest of the products.

11 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

They don't know how to package!

I ordered 4 cans of Crisco from this company. When the package arrived all of the cans were dented and 2 of them were split so bad I had to find containers to put the Crisco in. I will never order from this company again.No, I did not contact them. I want nothing more to do with them.

12 avril 2020
Noté 4 sur 5 étoiles

Thank you very much

Thank you very much! This site had all the long term grocery products our family is using. Took a while to deliver but I understand how shops like this are busy during coronavirus...

4 avril 2020
Avis spontané
Noté 1 sur 5 étoiles

Opened food all over packaging

Horrible experience. Box came with one trail mix completely opened and exploded in the box. The other one was in tact but covered in debris and abut to open itself. Sent picture to their customer service asking for full refund. I WILL NOT buy from there again.

Hopefully customer service responds.

27 mars 2020
Avis spontané
Noté 3 sur 5 étoiles

Took about 2 weeks to receive my order…

Took about 2 weeks to receive my order after I contacted them. When it arrived, the glass containers were wrapped in 3 layers of bubble rap(great!) in box with pieces of other ripped up cardboard boxes used to fill the remaining space(not very professional in my opinion). While I am pleased I received my containers, I wasn’t happy with the packaging or time it took. Maybe the package got misplaced at the post office. I will purchase this produce from them again.

10 mars 2020
Avis spontané
Noté 4 sur 5 étoiles

Our delivery came in time

Our delivery came in time , however there were about 6 broken and some cracked glass bottles . Your packing needs to be more secure since you are shipping glass .
It took over 1 hour to clean up the glass and wipe off all the bottles . This was with the shipment that had the 2 cases in them . The single shipment arrived in tack no breakage .
We love the drinks . Solution would be to pack the top and the bottom . Top and bottom needs to be secured .
Hope this is helpful advice . We love your juice . We will continue to order .

8 mars 2020
Avis spontané

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