SheMed UK Avis 5 569

1st month was advertised as £55 (with a discount)
2nd month they upped the price for the same dose without telling me to £139 and didn't apply my discount.
I tried to cancel as this wasn't what I signed up for. They told me I had signed up for 3 months so couldn't cancel and would have to do so 21 days before the end of the 3 months.

I wasn't aware I had signed up for 3 months and DEFINITELY wasn't aware that they would more than double the price for the next 2 months without telling me. They advertise it as being really cheap but it feels more like a bait and switch- when they have trapped you into a contract you weren't aware of.

Beware of the small print and massive price hikes.

There was no transparency on how much more they would charge me or that I had signed up for a 3 month contract.
I honestly feel scammed by this company.

I have a long term health condition and a lot of companies I tried said no. But Shemed accepted me and have been brilliant. From filling out my health questionnaire, taking blood test and sending out injection pens. The app is amazing where you can see your progress, note any side effect concerns and able to read clinicians report which is also sent to your GP. I'm just starting week 14 and lost 1 1/2 stone, I'm very pleased just wished I'd started it sooner. Anyone thinking about joining do it. I've still got a way to go but definitely in the right track. Thanks for your help Shemed 🥰

Very good service, quick and easy.

Horrible company won't let u cancel without a cancellation fee despite following the guidelines on cancelling do not use

From day one I have felt supported
The service has been excellent
I recently had to speak to your clinician due to side effects. The advice given throughout the journey so far has been extremely helpful. I often recommend SheMed to my friends and family.

Horrific company. I emailed to ask about cancelling if I don’t get on with the side effects, this was before I started or had been accepted or sent anything. They sent me back a link of how to do a blood test and said my case was closed and resolved so I couldn’t reply so I had to open up another case that would take a few more days and I’d mentioned cancelling with them before I’d even started. They’re impossible to get hold of, take days to reply and pretend they don’t know what you’re on about or ignore parts of the questions and just reply with all copy and paste script. But the first thing you have to do before you can contact them is…. First months payment so they have your bank details. They’re trying to long out the emails over days and days so you roll over into another months pay if you talk about cancellation they will long it out. I didn’t even want to take the mediation from them in the end because they’re so dodgy nothing about them is legitimate. Eventually they said if you had side effects to cancel there’s a prosess you go through… aka they won’t cancel it they keep pushing you on with ‘advice from professionals’ so they get another month or so of money out of you. I ended up cancelling before i even started the injections and lost the whole of my first months money (didn’t even get any medication send out or accepted for the programme) because I knew they would make more excuses the next month if I’d started as their emails were so sly with the way they word it. They have a good first month deal but then a lot more expensive than the other companies after that. They said you’d get the first dose in 5-7 days after signing up. They hadn’t even contacted me to say if I was eligible by 7 days and take days to reply to emails so I definitely wouldn’t of got anything from them for a few weeks and then that would of rolled in and locked into another months pay for them at the premium price as it has to be 21 days before to cancel. Very dodgy, read between the lines of what they email you because it’s all dancing around the questions and not transparent at all even though they pretend to be, they word things very sly to catch you out. Can’t comment on the jabs as I didn’t start but as a company very dodgy.

After they’ve confirmed the cancellation (no refund, no product received) I’ve replied back to the same email I’ve been talking to them on to ask them to confirm they won’t take any more money out of my bank (because I’ve seen so many other reviews that months after cancelling other people are still having money taken out of their bank) and the email bounced so they’ve blocked me and will refuse to confirm.
I’ve had to call my bank to block and report them (as I’ve seen others have to do in reviews) from taking any more payments, even though I’m not in the subscription with them and never received the first month of what I paid for as other customers have written the same that it’s happened to them.
They delete / hide all comments on their social media to cover themselves. I never commented but seen it happen to other people complaining it disappears. There’s so many bad reviews and they make up a lot of false excuses and not direct with what they say to get around it all.

Really supportive throughout, communication is extremely fast and reasonable pricing.
Don't have a bad word to say about SheMed!

Best thing I ever done was start SheMed

I was undecided for a year and I wish I hadn’t waited. Heartburn and feeling sicky was all I had.

My 3months and I’m 3stone 3 lb down

SheMed get you on the hook with an upfront payment of hundreds of pounds, and then you have to wait for a blood test kit, download an app, do the test and send it off, wait for results and a decision if you even qualify for something other pharmacies glady provide, all for them to not even give you a full refund if this process logistically doesn't work for you. Meanwhile you potentially run out of your previous Px!!
SheMed have had over £200 of my money, caused such delays I had to buy with another pharmacy anyway, not been entirely transparent about the partial refund in my calls with them about cancelling, and now when I have to cancel before I've even done the blood test, they're keeping over £50 of my money for absolutely nothing.
They hook you in as one of the cheaper companies but then keep the money for providing no service if you can't access their apps, etc. Absolutely disgusting company. You'd be better off going to another pharmacy and paying a bit more for a much simpler and complication-free service. At least you'd have something to show for your money!

As a nurse myself I do appreciate the blood test prior to starting the programme, well designed website/app, easy to use, like the option of escalation to clinician, overall so far so good! Only been with SheMed for 2 weeks so too early to tell re weight loss

Easy to use. Thorough and professional

Better prices than Juniper and excellent value for the money. I really appreciate the included bloodwork. The instructional videos are well done and very helpful.

Quite inconvenient to do the weekly weigh in on camera and to keep scanning the box for every dose. Once a month should be enough.

Complete scam.... Once they get your credit card number they will up the price and keep sending you the same dose.....

2 months later and they're STILL trying to charge my card.

AVOID

UPDATE: Honestly, never seen anything like it. They know you've cancelled but will still see if they can get away charging your card.

From the very beginning, Shemed have been absolutely brilliant. Their communication is clear, supportive, and reassuring, which instantly puts you at ease. The initial start‑off programme is excellent and provides a wealth of information, helping you feel informed and confident right from the start.
The weekly care has been fantastic – consistent, attentive, and genuinely focused on your wellbeing throughout the journey. Ordering is straightforward and hassle‑free, and they also offer great seminar opportunities that are incredibly helpful and informative.
Overall, the entire process has been genuinely pleasant from beginning to continuing, and you really feel supported every step of the way. I couldn’t be happier with the level of care and professionalism shown by the whole team.

Great support network. Helps you stay accountable

The customer service was shocking, very unhelpful and rude, I was made to feel stupid when in fact the fault was there’s. They took money from my bank with no warning, i did not agree to a 3 month contract at £309. I sent in my concerns regards this and the large price increase before having my medication approved, they responded to say they would look in to this yet still continued to process my order ensuring there was no chance of getting my money back. I wanted to look after my health, this has backfired greatly with the stress and anxiety of the large amount of money leaving my account without my consent.

I love the nutrition webinars that you guys do it’s so informative especially about having prepared meals so I do eat my daily nutrients day to day, I can’t thank you guys enough this medication has given me my life back because it’s put me in control of my PCOS, instead of the other way round which it has been for years, I didn’t realise how unhappy I was until I wasn’t anymore, I’ve seen a vast improvement in my mental health as I’m able to manage it more effectively. I’m nuts about fruit and fibre sounds silly to some but I actually crave fruit and vegetables now more than I ever have, I do Pilates now and strength training for half an hour 4-5 times a week it helps me with my osteoarthritis and joint pain as well as my mental health I love it, I’m 21lbs down now, I’m grateful to you guys at SheMed for being women focused you guys have intentional care, here’s to many more weight loss mile stones.

I’ve tried to email get same response to cancel my order even before anything has been shipped or delivered

I purchased the first month for £79, selecting the one‑month option only. Without my permission, ShedMed took £139 from my account for a second month that I never agreed to.

When I called, they claimed I had “accepted” a repeat prescription, which is completely untrue. I did not authorise any subscription or ongoing payments.

This experience felt misleading and stressful. Please be careful ,don’t get caught out by unexpected charges.