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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've only completed two jobs with this company so far, so my judgement is limited to those experiences, but they've been fairly easy to follow. The instructions are very detailed so you know what t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using Shepper to earn a bit of extra income as a student, and it has been a game-changer! The tasks are well laid out, the support staff are so lovely, and there are a good amount of tasks... Voir plus

Noté 5 sur 5 étoiles

I e been working with Shepper for just over 3 months and find their App so easy to navigate. Their team communicates really well whenever you need them, and the chat forum on Discord is also really he... Voir plus

Noté 4 sur 5 étoiles

Have only just started with shepper so can only give a brief review. Seems to be quite bit of work but people taking on jobs must be aware no allowance for travelling to/from jobs or petrol/mileage. A... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Prestataire spécialisé en études de marché
  2. aussi dans
  3. Agence de presse et de marketing
  4. Commissaire aux comptes
  5. Service de développement des affaires

Écrit par l'entreprise

We help businesses put the power of accurate, real-time data at the heart of every business decision.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

588 avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,6

Tous les avis

(588)

143 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I'm really enjoying competing Shepper…

I'm really enjoying competing Shepper tasks , the jobs are interesting and fun. I like interacting with store colleagues on the tasks that require this and also being part of covert jobs. I look forward to the variety of jobs I will do each week.

15 mars 2026
Avis spontané
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Réponse de Shepper

Donna variety is the spice of life! Thanks for being part of our community and sharing your experience. We'd like to give you 5-stars too!

Noté 5 sur 5 étoiles

I have completed around 300 jobs

I have completed around 300 jobs, it’s been a good experience with jobs clearly explained. Some jobs can take longer than the assigned time but once you get used to them you soon speed up. I’ve enjoyed the variety of jobs. Pay is reasonable.

15 mars 2026
Avis spontané
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Réponse de Shepper

Hey Nez, you are a Shepper pro! Thanks so much for sharing your feedback. It's great to hear from those who know us really well. Great advice here for new people to the platform.
Keep shepping we think you're 5-stars too!

Noté 5 sur 5 étoiles

3 years on and still loving it!

Shepper is a straightforward mystery shopping and market research app that makes it easy to pick up small tasks in your local area. The app is simple to navigate, with tasks clearly listed on a map along with the pay and requirements. Most tasks involve taking photos, checking product placement and advertising materials, or answering a few questions about your in store experience. It’s a flexible way to earn some extra cash in your spare time. It’s especially good if you’re confident in your writing and have a strong eye for detail, as many tasks require clear notes and accurate observations. Overall, Shepper is a reliable and user-friendly app for anyone interested in quick, casual gigs.

10 mars 2026
Avis spontané
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Réponse de Shepper

Nick we're celebrating your 3 years - incredible achievement! There's nothing quick or casual about your commitment - we appreciate you and are looking forward to the future with you on our platform.
Thanks for a fantastic review - we're definitely here for quick and casual gigs too!

Noté 5 sur 5 étoiles

Great way of making pocket money

I've only completed two jobs with this company so far, so my judgement is limited to those experiences, but they've been fairly easy to follow. The instructions are very detailed so you know what to expect.
The availability of jobs changes daily, and some are better than others, so it's good advice to check regularly.
In my experience, jobs are checked for approval pretty quickly and money transferred almost instantly.
I hope I can take part in lots more fun tasks in the near future!

26 février 2026
Avis spontané
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Réponse de Shepper

Hey BC, thanks for joining Shepper and getting stuck in! Keep going you've got this and we're delighted that you've given us 5-stars. Thank you - more fun times ahead.

Noté 2 sur 5 étoiles

Sometimes even though you do the work…

Sometimes even though you do the work and submit in good faith. For whatever reason the submission doesn’t go through, and rather then send you a notification that they haven’t received it, you don’t find out your work went to waste and your not being paid till you go looking in your history . Then the job might lock you out from attempting it again because you have “already done one here” even though, they say you didn’t.
When I have previously tried to gain help on this with support, in good faith, maybe there’s an issue with my phone? My network? Instead of engaging with me I got accused of lying and told there was no possible way it could be anything but my personal fault. (Even though I’ve been in the beta program, designed to test for bugs….). Had I got a notification my last job didn’t submit I wouldn’t have taken more on and had the same issue with them. They don’t communicate with you on this.

If there’s an issue with a check after 5:30-6ish then there’s no support to help you. Support can take a long time to get back to you as well, so your 20 min check might become a 40–50 while you’re unable to complete the task till support replies.

Also as someone neurodivergent, being told I have to remember to double check that this system works rather then them having processes that catches when their system isn’t working or has an issue creates a barrier to doing the work, along with incorrect information in the app, timing estimates for jobs based on neurotypical and able bodied people, no mentions of level access for people or if a task requires you to be able to reach a certain height. Not very disabled friendly.

I just wish they engaged more with people and tried to find out what’s going on rather than assume incompetence or malice. I don’t like working for free, no one does.

When the app works, it’s ok. It could use improvements for accessibility and usage for sure, but to do that they really need first to tackle how they respond to feedback and be open to working with people, instead of being dismissive or confrontational.

2 mars 2026
Avis spontané
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Réponse de Shepper

Thank you for taking the time to share detailed feedback. We’re sorry to hear about your experience, especially where your work didn’t submit and you felt unsupported. We completely understand how frustrating it is to put time and effort into a job and feel like it’s gone to waste.

We also want to sincerely apologise for how your previous interaction with support made you feel. That’s not the experience we aim to provide, and we’re taking this seriously. Your feedback will be shared with the team and used as part of ongoing training to ensure we respond with empathy, openness and a genuine willingness to investigate any issues; to provide a resolution in the moment and improve our service for the wider community.

Our Live Support team is available Monday–Friday, 9am–6pm, and we do our best to provide help in the moment - particularly for urgent cases when Sheps are on-site completing a job. We know timing is critical in those situations, and we’re continuing to work on improving responsiveness and communication. Submission issues are rare and our Tech Team are continually developing app updates to improve user experience and app performance.

We’re committed to building a diverse and inclusive community, and we recognise there’s more we can do here - including clearer job information with accessibility considerations. Your feedback is incredibly valuable in helping us improve in these areas.

We’re always open to hearing more so we can keep improving the experience for everyone. If you’d be open to discussing the points you raised further, please contact us at operations@shepper.com.

Thank you again for your feedback and for being part of the Shepper community. We appreciate you.

Noté 5 sur 5 étoiles

Great company

Great company, always there to help and solve any problems, answer any questions quickly and efficiently.

28 février 2026
Avis spontané
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Réponse de Shepper

Thank you Claire for giving us a fantastic review!

Noté 5 sur 5 étoiles

I’ve always had good experiences!

I’ve always had good experiences. Payments go through fine, customer service are prompt and helpful.

27 février 2026
Avis spontané
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Réponse de Shepper

Hey Katy, we aim to please! Thanks so much for taking the time to give us a great review. We appreciate you.

Noté 5 sur 5 étoiles

They are helpful if you are stuck

It was really good that they texted me that there was upcoming jobs in my area, because I haven't looked at the app for a while. I was free that day, so I managed to do the tasks that they required

24 février 2026
Avis spontané
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Réponse de Shepper

Hi Bobby - thanks for the great review! Don't be a stranger we're always here for a quick top up income job - if you're ever free. Thanks for being part of our community.

Noté 5 sur 5 étoiles

Flessenwarmer

Super lieve mensen en je wordt fantastisch geholpen!
Zo blij met de Sheppr. Voor mij geen andere flessenwarmer meer.

20 février 2026
Avis spontané
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Réponse de Shepper

Super bedankt voor je lieve woorden!
Geweldig om te horen dat je zo blij bent - daar doen we het voor!

Noté 5 sur 5 étoiles

Great app

Great app, easy to use and paid very quickly. I love it to make some extra money on the side. Support is also really helpful.

23 février 2026
Avis spontané
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Réponse de Shepper

We're here for extra money on the side whenever you are Krystie. Thanks for being part of our community and recognising the Support Team!

Noté 5 sur 5 étoiles

Shop and earn at the same time

Easy and convenient way to gain extra income while going about your normal day

22 février 2026
Avis spontané
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Réponse de Shepper

Simone you've got this nailed! Thanks for the fantastic review - we appreciate it!

Noté 5 sur 5 étoiles

Does their best to help me out!

I've had a great experience with this company! I have now planned a few 'road trips' with them, and they have either raised the fees on jobs where possible, or the first time I did it, they put some extra funds aside for transport expenses! I've always had good experiences communicating with the support who have helped me to book jobs off for me to complete in bulk on days that work better for me (one of them was Nikki), and have helped me when connection issues mean the job has failed to submit. I sense that they have great trust in me as an 'employee', so I feel very valued by them.

18 février 2026
Avis spontané
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Réponse de Shepper

Thank you Robin for taking the time to share your feedback. We are thrilled to hear you have had a great experience and thanks so much for recognising the team. We think Nikki is pretty amazing too!

Noté 5 sur 5 étoiles

Anyone can do it, bit always read the tasks and guidelines before you start the job.

Great company, helpful and always ready if you have an issue with any job. From describing what's on a billboard to tasting amazing meals and drinks it's an awesome experience you get paid! Payments are always quick when you decide to withdraw and if not there is an automatic payment at the end of the month.

17 février 2026
Avis spontané
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Réponse de Shepper

Thanks Monty for the 5-star review! We try our best and your advice is super important - ALWAYS READ THE TASK AND GUIDELINES before you start. Our Review Team will be very happy to see this review. Thanks for being part of our community.

Noté 5 sur 5 étoiles

Shepper is just fab

Shepper is just fab! Some great tasks, just make sure you read all the info for tasks beforehand.Great support available.Just would like more jobs around my area.

18 février 2026
Avis spontané
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Réponse de Shepper

Susie you are fab too. We'll keep working hard to bring more to the map. Thanks for being part of our community and for giving us 5-stars!

Noté 5 sur 5 étoiles

Shepper has always been great.

Shepper has always been great.
Fast response for help.
Always offering assignments which are not rocket science to complete.
Been doing bits and bobs over years fir shepper

18 février 2026
Avis spontané
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Réponse de Shepper

Jules keep doing the bits and bobs - we really appreciate your contribution. Thanks for giving us a great review!

Noté 5 sur 5 étoiles

By far my most preferred mystery shop company

The app UI is really straightforward and easy to use. I can view all the required tasks before I accept or start a job so I know whats going to come up and there wont be a surprise awkward task. The auto navigation through the jobs is great, but sometimes I would feel more natural if I could navigate through sections at will, depending on the store layout, rather than having to complete them in order. Also taking pictures in the app is a little slower than using my phone camera. The team have always been really helpful, happy to answer any queries, stupid or not (and I've had many). I've been mystery shopping off and on for a couple of years with a few different companies, but Shepper is definitely my preferred one.

2 février 2026
Avis spontané
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Réponse de Shepper

Thanks Jen for a great review - your feedback is really helpful for others who are considering Shepper. Shout out to you for being part of our community!

Noté 5 sur 5 étoiles

I’ve been using Shepper recently and…

I’ve been using Shepper recently and it’s been a great app to earn a little extra cash. The jobs are very straight forward and well explained and the app takes you through the process as you go so it’s not confusing or difficult. They are usually quick to respond to queries and will go over and above to help you resolve any issues.
My only complaint is when you select multiple jobs in the same shop you have to start each as if you're outside so you have to leave the store and reenter to start the job. It would be great if these could be linked.

17 février 2026
Avis spontané
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Réponse de Shepper

Thanks Alice for the 5-stars! We really appreciate you taking the time to leave a review and for sharing your experience. Keep shepping!

Noté 5 sur 5 étoiles

Great range of jobs

Great range of jobs, from quick and simple to more in depth, great way to earn some extra cash. The Shepper team are friendly and helpful and the job details are clear and easy to understand. With an amazing community on Discord to ask for tips and just to discuss the jobs. Rate of pay is fair and payment is paid straight into your bank account. So many perks like a free coffee and meal at M & S or a weekly shop at Waitrose. Definitely something for everyone, great if you travel across the country as you can check the app to find a job nearby.

15 février 2026
Avis spontané
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Réponse de Shepper

Thank you Tracy - we're definitely here for perks and extra cash! We really appreciate the great review. Nothing makes us happier than seeing our supportive Discord community helping each other.

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