Product idea was wonderful, execution was terrible. Shipping issues, subscription issues with cleaning pods, support availability was poor, then we are out of business. I purchased 3 devices and 1 kin... Voir plus
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3 our of 4 of my units stopped working within a couple months, and even when they did work it simply slowed down the toilet-cleaning that was needed... Definitely doesn't replace toiled cleaning. Plus... Voir plus
I have been using them for months now.I can't tell any difference whether they are there or not. Batteries die constantly. The app is poorly coded to the point where it kills my phone battery. Even th... Voir plus
We really love this product, it’s neat looking, easy to install, works perfectly, and keeps the inside of your bowl sparkling clean. Had mine for several months now just refill while adding the pods a... Voir plus
À propos de l'entreprise
- Entreprise de logiciels
- Entreprise d'électronique
- Fournisseur de produits chimiques ménagers
- Magasin de matériel de plomberie
Écrit par l'entreprise
Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Coordonnées de contact
6500 Hollister Ave, Suite 115, 93117, Goleta, Etats-Unis
- (805) 272 - 7600
- team@shinebathroom.com
- shinebathroom.com
Company went belly-up..
Company went belly-up... I still have my units but am unable to use them because the app (required) is no longer available at the Apple Store. So I have two very new paperweights. Lovely (not).
Well I feel like I wasted money on this…
Well I feel like I wasted money on this device. Since I can not order cleaning pods. The website does not exist anymore. The device works fine but no cleaning pods
They took my money and provided nothing…
They took my money and provided nothing in return. The company doesn't answer any calls or return emails. They are a complete scam. So unfortunate that I fell for it.
I'm so late
I'm so late. I ordered back in the end of 2020. I was so excited that I joined their private shine bathroom Facebook group. In February 2021 I started questioning the company. Their new customer service guy had a profile that said he had been with the company as long as the other employees. Alot of things they were saying didn't add up. I was booted from the group for asking those questions. I tried to tell people in the group but no one listened. Thankfully I got my money back. I feel bad for all the people who lost their money.
I purchased mine over a year ago and…
I purchased mine over a year ago and have never received anything and now have no recourse to get my money back from these thieves. I can only hope they get back what they give.
AWFUL
I purchased 4. I could only get one to work and never received replies from my multiple attempts to reach them via app, email, etc. I would urge anyone thinking about purchasing to STOP and spend your $$ (and time) elsewhere!
I ordered mine last September and never…
I ordered mine last September and never received it and never got a refund. Now they are bankrupt, I should get my money back.
I bought two faulty units
I bought two units! I was sooo excited about the idea of never having to clean my toilet again. Neither unit worked. I spent hours trying to make the first unit work. I called the company. They weren't helpful. I emailed them that I was returning the units and expected a refund. I returned the units. I never got a refund. I never heard anything from the company.
this company is the worst
this company is the worst. no way to order more pods, no support, no website - THE WORST. Feel like I got duped when I was actually trying to do good by the environment!
Took 150 dollars from me and never…
Took 150 dollars from me and never recieved the product after years of waiting.
Scam
The company sent email last fall saying I was in the next production group. I never received my product. The took my $$.
Anyone know if we can get the money back?
Scam
Scam. Took my payment after months of waiting to hear they were finally available all info suddenly disappeared.
I bought 2 shine bathroom assistants…
I bought 2 Shine Bathroom Assistants and after about 6 months one of them started to leak all the way around the water bowl base and building up a calcium deposit about half an inch out. Not much longer after that the battery eventually stopped accepting a charge and now it’s completely worthless and won’t work. Now my 2nd Shine Assistant won’t spray at all. I’ve reached out to customer service via email 3 times and messenger because you can’t call them due to them being so busy they can’t answer and never get an actual person to reply. They send me links to troubleshoot problems that don’t help me. I also pay a subscription fee to order unlimited cleaning pods but they have removed the option to order more pods for several months now, preventing me from being able to use the Shine Assistants even if they were working. I’m very unhappy with customer service and products lasting such little time.
This company is a SCAM never got the…
This company is a SCAM never got the product they don't answer the phone or call back! Don't lose your money as I did. I have a complaint with the BBB
I purchased 3 units in their first…
I purchased 3 units in their first offering, it took months to get and only 1 worked. What a waste of money.
I bought one last year and never…
I bought one last year and never received it ..no response on multiple emails to them. They took my money knowing it was a scam if they did file bankruptcy we should of been notified as customers shouldn’t we ?
Given that you haven’t sent cleaning…
Given that you haven’t sent cleaning pods, despite multiple requests, since December, or maybe early January, I’m not very happy at all. I liked the product, it did a good job keeping my toilets clean (well water, very hard water). But of no use if I can’t get the pods.
You’re in bankruptcy but
You’re in bankruptcy but, you took my money and the product doesn’t work!!!
The email we are all getting is a bot no one is at this company. If anyone has a working unit and needs pods I’ve got some in a box x doing me zero good since my unit doesn’t work anyway. Find me on Facebook and DM me.
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