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Shock.com is the ultimate online casino experience. Instantly deposit and withdraw Bitcoin, Ethereum, and other cryptocurrencies. Enjoy thousands of games, including Slots, Live Casino, and exclusive titles. Fast, secure, and built for players who demand the best.
Curaçao
2,5
7 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolute con artist casino. Fake bots and games not live. If you win one, they take 20 back. No responsible gambling tools. I tried to close account with no joy. Absolute CONARTIST CASINO. STAY AWAY. Played for a few hours lost $120. I was never up on any games after several hours playing BJ and Baccarat
Its mid at best as of now. They need to improve their rewards system and improve UI.
If you are registering on Shock, avoid using Soulstealer invitation code. Totally unreliable. Broken promises, withheld payouts all the way. For additional perks, you can find much better codes. I personally regret so much that I registered with this guy and now he gets a share of my gameplay on Shock.
Shock Casino has been a deeply disappointing experience from start to finish. The platform feels unreliable, poorly managed, and far from professional. Gameplay is plagued by technical issues, slow loading times, and random interruptions that make it hard to trust the system at all.
Support is by far the worst part. Responses are slow, generic, and often completely unhelpful. When you finally get a reply, it feels like they either don’t understand the issue or simply don’t care. Problems are passed around without resolution, and you’re left repeating yourself over and over.
Withdrawals are unclear and frustrating, with vague explanations and unnecessary delays. Transparency is lacking, and communication feels intentionally confusing rather than supportive.
Overall, Shock Casino feels rushed, unpolished, and customer-hostile. There are many better, more trustworthy platforms out there. I would strongly recommend avoiding this one if you value fair play, clear communication, and basic customer respect.
On 11 September, I contacted Shock Casino’s customer care to report severe gambling addiction and requested a permanent account ban under responsible gambling provisions. The account was confirmed as banned.
However, on 18 September, I discovered that the same account had been reopened and further i played in it —resulting in a loss of $210. This occurred despite my prior self-exclusion.
I raised the issue on 19 September, citing a clear breach of responsible gambling safeguards. Shock Casino denied the refund request, despite their duty to uphold self-exclusion protocols and prevent further harm.
This incident reflects a serious lapse in customer protection and accountability. I urge Shock Casino to review its procedures and take responsibility for the financial and emotional damage caused by this oversight.
Great company and team! Can't wait to see all the big things yet to come with this wonderful site they have going on! Everything I have checked out so far seems to be running very nice and smooth.
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