Beano Avis 

first class engineer very pleasant first class job

I’ve always loved The Beano — still do — and so does my family. Unfortunately, the renewal website seems to have developed a bit of a glitch: when you enter your customer reference and surname or postcode, the page refreshes and wipes everything you’ve just typed.

Not ideal in tough times, when you’re literally trying to give them money for a renewal. Now I’m going to have to ring them, even though companies these days seem allergic to phone calls because it means paying an actual human being.

Honestly, it makes you feel like Calamity James. Although, knowing The Beano, I suspect Minnie the Minx has been meddling with the website code…

Chortle! :)

Signed up for the 5 issues for £1, received the third copy and went on to cancel my subscription. Money already been taken for the next assortment of issues. Cancelled my subscription, sent multiple emails which were all unanswered, rang up customer service and spoke to someone which may have actually been ai because he just didn't seem to get it. Apparently it's all there in their terms and conditions you just have to scroll to the bottom of the website and read the faq. Because everyone will do this. I received no notification money would be taken from my account or an email to say I need to cancel by a certain date or money will be taken. Terrible business practice.

Also even though I had cancelled it on their website he told me on the phone it wasn't actually cancelled! So he did this for me on the phone, incredible stuff.

And you've now lost a future customer, our child wasn't quite ready for the Beano due to her reading level but we would have come back to it in the future however this customer service means we will never ever come back and would strongly recommend everyone else stays away from these aggressive business tactics. Still in the process of trying to dispute the transaction with my bank.

Update : they still haven't reached out directly via email.

This is a subsidiary of DC Thomson who make the magazine. I have had such a frustrating experience attempting to sort my son's annual Beano subscription since November 2025. I have spoken by phone and by email to their agents many times, provided bank details on 6 separate occasions and all to no avail. I have done everything I can from my end.

6+ months later, my son still checks the post every single day for his magazine. I urge you to take your business elsewhere.

From the parent of a very disappointed little boy.

The Beano is a great comic and my kids love it, and the shop has lots of fun Dennis/Minnie/Bash Street themed items

Always punctual and a good read even the jokes to help the family and friends smile are clever.

My Beano hasn’t turned up this week.

Either subscription was managed really well and all editions are delivered on time. My son loves seeing the magazine sitting on the mat when he gets home from school and loves the content.

Delivered on time every week. brilliant

Very good communication and excellent service, my child loves the Beano!

beano is great

I love getting my Beano because I find it really funny and fun.

Stanley (aged 9)

Children loved receiving their favourite comic, gave them a lot of joy

Not applicable

My son loves it and looks forward to receiving it every week. He reads every episode as does his younger brother who is learning to learn

I am disappointed with the customer service provided by Beano.

Two issues have not been delivered during my subscription, including the issue dated 28th February (due by 25th February). I emailed to report this but have received no response after six days. As a result, my grandson has had to purchase the missing copies from a newsagent.

I am still awaiting confirmation that my subscription will be extended by two future issues (14th and 21st March) to compensate for the two copies not received.

Unfortunately, there has been a lack of prompt communication throughout my subscription, which has been frustrating and disappointing.

I made a mistake in the delivery details I submitted, for the Beano to be sent to my grandsons. I e-mailed the company and very speedily recieved a friendly and courteous reply. The information was corrected and the Beano safely delivered. I haven't got the exact date but it was organised in time for the first delivery of 2026..Who doesn't love The Beano. ?????