Scout Store Avis 15 245

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from Scout Store. I ordered the Cubs sweatshirt and polo shirt for my son who’s recently moved up to Cubs. Website was very easy to use. Quality of the products is excellent and deli... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I ordered badges last Wednesday in the "order in the next 2:21 hours for this day dispatch" and I had an email to say they are being dispatched today - the following Monday - and not on the fast del... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've always bought from the online Scout shop. My son's have gone from Beavers, Cubs, Scouts & finally Explorers. Always a great service, quality goods & fair price.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a really positive experience with them. The checkout process was simple and straightforward. The website was easy to navigate, everything was clearly laid out, and it didn’t take long at all to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Scoutisme
  2. Magasin de matériel de camping
  3. Magasin de vêtements pour enfants
  4. Magasin de vêtements
  5. Boutique de t-shirts personnalisés
  6. Magasin de vêtements et d'articles de plein air

À propos de Scout Store

Écrit par l'entreprise

Every purchase supports scouting.

As Scouts, we believe in preparing young people with skills for life. Each week, we give over 460,000 young people the opportunity to enjoy fun and adventure while developing the skills they need to succeed, now and in the future.

Scout Store is owned by the Scouts and all of our profits go directly back into Scouting. We are the dedicated and official uniform retailer for Beavers, Cubs, Scouts, Explorers and Network. We complement this with a full range of casual clothing including our Fleur De Lis range, personalised products, accessories for all sections, gifts, and outdoor equipment.

We are working towards being an ethical and sustainable retail business and we reflect this in our actions, both as employees and as individuals.

Official Scouts Retailer. Buy your new uniform today.

Écrit par l'entreprise

Scout Store is owned by the Scouts and all of our profits go directly back into UK Scouting.
We work with the Scouts to develop and produce all of the badges and uniform for the movement, so we always have the most up to date range.
Personalised Products
At Scout Store we are delighted to offer our customers a personalised service creating custom printed clothing, cloth badges, scarves and flags for everyone - not just for Scouts. As a trusted, well-established retailer you can be reassured that quality and care is guaranteed on every order you place with us. 
Can I purchase blanket badges?
Absolutely! Anyone can buy them. You can add them to your bags, ponchos, blankets, and more.

Shop online today

Support your local community - All profits are returned to UK Scouting.

Support your local community - All profits are returned to UK Scouting.
Next Day Delivery. Free delivery Over £50. Badge Delivery £1.99. Free Returns.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

15 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Toutes les langues

Noté 4 sur 5 étoiles

Everything except the Beavers activity…

Everything except the Beavers activity book were in stock

13 mars 2026
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Réponse : Scout Store

We appreciate your feedback. We are sorry the Beavers activity book was unavailable during your order, the content of these is being updated by TSA Head Office - once we receive the updated copy, we will send an order off to the printed.

Sorry for the delay and any inconvenience caused; we thank you for your patience and understanding.

Noté 2 sur 5 étoiles

Dismal delivery

I ordered badges last Wednesday in the "order in the next 2:21 hours for this day dispatch" and I had an email to say they are being dispatched today - the following Monday - and not on the fast delivery for delivery tomorrow. It is just not good enough. There will be a lot of sad Beavers and Cubs this week in our group.

If we qualify for free delivery, it should be DPD or the likes, and it should be made clear when the dispatch day is. Nearly a week is heading for a joke.

23 mars 2026
Avis spontané
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Réponse : Scout Store

Hi, thank you for taking the time to leave a review.

I can see you placed your order on Wednesday 18 March on our standard delivery of 3-5 working days, therefore, delivery is due to you between 23-25 March as per our terms. We despatched your parcel on 23 March and it's on-route with DHL via shipment reference 60120237912739.

I hope that helps to explain.

Noté 5 sur 5 étoiles

Easy to use and order

Easy to use and order. The only suggestion I would make is to keep all the tops in child sizes.

20 mars 2026
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Réponse : Scout Store

We're happy to hear that ordering was easy for you. Thank you for the suggestion about keeping all tops in child sizes; we appreciate your feedback!

Noté 5 sur 5 étoiles

Explores shirt.

We've always bought from the online Scout shop.
My son's have gone from Beavers, Cubs, Scouts & finally Explorers.
Always a great service, quality goods & fair price.

20 mars 2026
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Réponse : Scout Store

We're happy to hear that you've consistently had a great experience with our online shop throughout your son's journey from Beavers to Explorers. We appreciate your feedback regarding our service, goods, and prices.

Noté 5 sur 5 étoiles

Good selection and prompt delivery

Good selection and prompt delivery.

18 mars 2026
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Réponse : Scout Store

We appreciate your feedback and are so glad you were happy with the good selection and prompt delivery!

Noté 5 sur 5 étoiles

Great service

Fast posting, great service, easy to use

12 mars 2026
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Réponse : Scout Store

We appreciate your positive feedback! We're so glad you found our service great and easy to use with fast posting.

Noté 2 sur 5 étoiles

I have still not received my 110 Cub…

I have still not received my 110 Cub birthday badge .

12 mars 2026
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Réponse : Scout Store

Hi Jill,

Many apologies you're awaiting the Birthday Badge; I'll arrange for our Warehouse to despatch this today on a Next Day service for you.

Sorry for any inconvenience caused and we thank you for your patience and understanding.

Noté 5 sur 5 étoiles

Cubs uniform

Excellent service from Scout Store. I ordered the Cubs sweatshirt and polo shirt for my son who’s recently moved up to Cubs. Website was very easy to use. Quality of the products is excellent and delivery was very quick-arrived the next day as stated. Would absolutely use again and highly recommend to others.

19 mars 2026
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Réponse : Scout Store

We're happy to hear that you found our website easy to use and that the products were of excellent quality. We're glad the delivery was quick, and we appreciate your recommendation. Thank you for your positive feedback!

Noté 1 sur 5 étoiles

REALLY slow turnaround from placing…

REALLY slow turnaround from placing order - not due to be delivered until tomorrow!

20 mars 2026
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Réponse : Scout Store

Hi Trudi,

Thank you for taking the time to leave a review and it's a shame you're unhappy with our delivery service.

I can see you placed your order on Monday 16th PM, at 14.00, therefore, delivery is due between 20-24 March (3-5 working days), as per our terms. I can see DHL are scheduled to deliver the parcel today.

Hope that helps to explain.

Noté 5 sur 5 étoiles

Perfect

Perfect. Thank you!

12 mars 2026
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Réponse : Scout Store

Great to hear, we're pleased you're happy.

Noté 4 sur 5 étoiles

Speedy service

A speedy service despite being personalised clothing. On the downside, the new hoodie seemed to be made from thinner material than the one I had before

19 mars 2026
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Réponse : Scout Store

We appreciate your feedback and are glad you received your personalized clothing quickly. I'll pass on your feedback relating to the material of the garment accordingly.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, prompt delivery.

19 mars 2026
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Réponse : Scout Store

We appreciate your positive feedback. We are so glad our ordering was easy and our delivery was prompt for you.

Noté 1 sur 5 étoiles

I haven’t received my order

I haven’t received my order

10 mars 2026
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Réponse : Scout Store

Hi Rebecca,

Thank you for leaving a review and highlighting you've not received your order, we don't appear to have received an email from you advising of this?

I can see you placed your order on Monday 9 March at 21.39 and delivery is tracked by DHL as being made on Thursday 12th at 11.52. I'll email the tracking over you you accordingly.

Noté 1 sur 5 étoiles

Not received yet

I placed the order on Wednesday and paid extra for next day delivery which should have been on Friday and now on Saturday I still haven’t received my parcel. DHL collected the parcel on Thursday but say the delivery has been delayed.

19 mars 2026
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Réponse : Scout Store

Hi Gillian,

Thank you for leaving a review of your recent service experience with Scout Store and may I apologise that delivery has been delayed. We don't appear to have received an email from you advising us, or we would have chased DHL for an update.

I can see from DHL tracking that delivery is scheduled for today. I'll raise a refund for the premium postage charge, which will appear into your bank within 5 working days. Sorry for any inconvenience caused and we thank you for your patience and understanding.

Noté 5 sur 5 étoiles

Painless ordering and efficient…

Painless ordering and efficient delivery.
Nothing more to add really and no problem your asking for this review of service - but asking for reviews of the actual badges (one by one) really is a waste of time!

17 mars 2026
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Réponse : Scout Store

We're happy to hear that you found the ordering process painless and the delivery efficient. We appreciate your feedback regarding the individual badge reviews, it just asks based on the content of your order, however, once review for all is fine and appreciated. Thanks for your time!

Noté 5 sur 5 étoiles

Quality product

Quality product. Fast delivery.

18 mars 2026
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Réponse : Scout Store

We're happy to hear that you received a quality product with fast delivery. Thank you for your feedback; we appreciate it!

Noté 5 sur 5 étoiles

Great product

Great product, super quick delivery

18 mars 2026
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Réponse : Scout Store

We appreciate your positive feedback regarding our great product and super quick delivery; we are happy you had a positive experience.

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