I’m really impressed with the Tefal Pro Express Eco GV9E21G0 steam generator iron. It delivers powerful steam that removes creases quickly, even on thicker fabrics. The large water tank is great for... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The set of pans is of very high quality. They have been in use several times so far, on an induction hob and work really well. Also they clean up very easily afterwards. Should have been 5 stars, b... Voir plus
L'entreprise a répondu
I have a full set of ingenio pans but, we moved a year ago and we haven’t unpacked our boxes yet so I am missing them a lot. I bought the ingenio wok because I don’t have one yet and I’m not sure they... Voir plus
L'entreprise a répondu
It’s stylish, quiet, and incredibly versatile. Whether you're a busy parent looking for quick meals or someone trying to eat a bit healthier, the Tefal air fryer is worth every penny. Highly recommend... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'ameublement et de décoration
- Magasin d'électroménager
- Magasin de plans de travail
- Magasin de matériel de cuisine
Écrit par l'entreprise
Proudly supporting households for almost 70 years, Tefal® is committed to making everyday life easier with clever, practical solutions designed around real consumer needs. Whether it’s for cooking, taking care of your linen, or your home, Tefal’s® life-proof innovations make you more available for the family moments that really matter, with products that guarantee the right results in less time and with less effort, making a positive difference in the home by being smarter together.
Coordonnées de contact
Royaume-Uni
- shop.tefal.co.uk
4,5
Excellent
2 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Well designed product at a reasonable…
Well designed product at a reasonable price with 15 year backup. Quick delivery too.
20 avril 2026
Fantastic bargains but your website is…
Fantastic bargains but your website is shocking. So slow and hard to navigate
20 avril 2026
everthing was fine thanks
20 avril 2026
Tefal ingenio pan set
I just love how all the pans fit so neatly together and use less space in cupboard. I’d looked at these for a while but so pleased I got them
13 avril 2026
Love the pots
Love the pots, could have just done with more lids and handles in my set.
19 novembre 2025
Very quick and easy
20 avril 2026
I bought XL size smart grill
I bought XL size smart grill. Te gal had a code so saved 100 pound where in other shops was still full price. It huge and cooks well. Very quick delivery. Highly recommend
20 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I’m really impressed with the Tefal Pro…
I’m really impressed with the Tefal Pro Express Eco GV9E21G0 steam generator iron. It delivers powerful steam that removes creases quickly, even on thicker fabrics. The large water tank is great for longer sessions, and the Eco mode helps save energy without losing performance.
It’s easy to use, glides smoothly, and makes ironing much faster overall. Definitely a great investment for anyone wanting quick, professional results at home
20 avril 2026
Réponse de Tefal UK
Hi Cari,
We're happy to hear that you're impressed with the Tefal Pro Express Eco GV9E21G0! It's great to know the powerful steam and large water tank meet your needs, and that the Eco mode is effective. We appreciate you sharing how it speeds up ironing and delivers professional results. Thanks for your positive feedback!
Kind regards
Tefal UK Shop
Réponse de Tefal UK
Hi Sean,
We're happy to hear you received a quality product with rapid delivery! We appreciate your positive feedback and thank you very much.
Kind regards
Tefal UK Shop
Ace product
Ace product, delivered on time, ironing will never be the same again. It’s a blast.
7 avril 2026
Réponse de Tefal UK
Hi Adrian,
We're happy to hear that you are having a fantastic experience with the product and our timely delivery! We appreciate you taking the time to share your positive feedback.
Kind regards
Tefal UK Shop
Réponse de Tefal UK
Hi,
We're happy you appreciate the great price and quick delivery. Thank you for your positive feedback!
Kind regards
Tefal UK Shop
We purchased a set of Tefal ingenio…
We purchased a set of Tefal ingenio induction compatible pans for our new induction hob as they are great for storage having a clip on handle. We are dissapointed with the performance of them as they take much longer to heat food than our old set of stainless steel pans which we were hoping to get rid of, but now wont.
22 avril 2026
Réponse de Tefal UK
Hi Ian,
thank you for your feedback.
We’re sorry to hear that you’ve been disappointed with the performance of your Ingenio pans on your induction hob. We understand how important it is for cookware to heat efficiently, especially when you’ve invested in a new setup.
Induction performance can vary depending on factors such as hob settings, pan size, and how the cookware interfaces with the hob surface, but we appreciate that your experience hasn’t met expectations.
We’d be happy to look into this further and offer guidance or support. Please feel free to contact our customer care team via our website: https://www.tefal.co.uk/contact-us so we can assist you further.
kind regards,
Tefal UK Shop
Réponse de Tefal UK
Hi Michael,
We're happy to hear that you find our price brilliant and that you experienced prompt delivery. Thank you for your positive feedback!
Kind regards
Tefal UK Shop
Even having promo 30% off code ended up…
Even having promo 30% off code ended up that the same item was £30 cheaper at curry’s in regular price. Shame I cheated too late, I wouldn’t bought if I knew curry’s price.
21 avril 2026
Réponse de Tefal UK
Hi Kasia, thank you for your feedback.
We’re really sorry to hear that you found the item at a lower price elsewhere after placing your order. We always aim to offer competitive pricing alongside promotions, but we understand how frustrating this situation can feel.
Your feedback has been shared with our team, as we’re continually working to improve both our pricing and overall customer experience.
If there’s anything we can assist you with regarding your order, please don’t hesitate to contact our customer care team via our website: https://www.tefal.co.uk/contact-us .
kind regards,
Tefal UK Shop
Don’t waste your money, warranty is just a sales point
Products are ok if you’re buying for decoration. Their non stick pans don’t last very long at all. I already have one which was unusable after 2 months and another is on its way out. They’ve only ever been used as per manufacturers guidelines, and I cook for one person typically, but as the pan non stick coating is damaged in a way they are considering ‘burnt’ the warranty is apparently invalid. How does one burn a non stick pan on an induction hob? Who knows. Don’t waste your money.
1 août 2025
Réponse de Tefal UK
Hi Rachel,
thank you for taking the time to share your experience.
We’re really sorry to hear about the issues you’ve had with your pans, and we understand how frustrating this must be — especially when you’ve followed the recommended usage guidelines.
After reviewing your case, our team advised that the non-stick coating guarantee covers blistering and peeling. In this instance, the pan was assessed as having been severely burnt, which means it falls outside of the warranty terms.
That said, we do appreciate your disappointment, and as a gesture of goodwill our customer service team offered a replacement product at a reduced price.
If you would like us to take another look at this for you, please don’t hesitate to contact our customer care team via our website: https://www.tefal.co.uk/contact-us .
kind regards,
Tefal UK Shop
Quick delivery and very easy to use
Quick delivery and very easy to use. Love using it and no problems
20 avril 2026
Réponse de Tefal UK
Hi,
We're happy our quick delivery and easy-to-use product met your expectations! We appreciate your positive feedback and that you love using it.
Kind regards
Tefal UK Shop
Réponse de Tefal UK
Hi,
We're happy to hear that your goods arrived on time and that you're enjoying the air fryer. Thank you for your positive feedback!
Kind regards
Tefal UK Shop
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.