I’m very happy with my experience with humm Classic. The application and approval process was quick, easy and very simple, which made the whole purchase experience smooth and stress-free. It is such a... Voir plus
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Lisez les avis des autres
The design is sleek and premium, with a solid feel in the hand despite the large size. The display is stunning—bright, incredibly sharp, and smooth thanks to the high refresh rate. Watching videos, sc... Voir plus
L'entreprise a répondu
My wife and I wanted a Dyson vacuum cleaner, it costs 1000 euros, but we didn’t want to pay such an amount all at once, so I arranged an installment plan through the company Humm. I completed everythi... Voir plus
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Easy, practical, and great flexibility! I had a fantastic experience setting up my loan with Humm. The entire process was incredibly easy and practical from start to finish The best part for me is... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Coordonnées de contact
121 Harrington Street, 2000, Sydney, Australie
- shophumm.com
4,7
Excellent
2 k avis
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great help from Conner
30 avril 2026
Avis spontané
Réponse de humm Classic
Hi Tanya,
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
I bought motorbike in mega bikes and…
I bought motorbike in mega bikes and everything goes smoothly and fast I am very happy
27 avril 2026
Avis spontané
Réponse de humm Classic
Hi Vaclav,
Many thanks for your five star review!
We appreciate you sharing your humm experience with other Trustpilot users.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
I've used Humm and found it easy and…
I've used Humm and found it easy and convienient for splitting payments. The application process was quick, and approval was fast.
26 avril 2026
Avis spontané
Réponse de humm Classic
Hi Klaudia,
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Dealing with the staff in Harvey norman…
Dealing with the staff in Harvey norman in blanchardstown was absolutely amazing had a laugh with Robert (aka) BOB just made us feel at ease from the first meeting and he was just down to earth
18 avril 2026
Avis spontané
Réponse de humm Classic
Hi Phil,
Many thanks for your great review!
We'll make sure to let our partner know you were happy with the service provided.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Fast approved kredit
Amazing experience, only few hours you need for approving a kredit
26 avril 2026
Avis spontané
Réponse de humm Classic
Hi Valentina,
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Connor J was quick with helping me
28 avril 2026
Avis spontané
Réponse de humm Classic
Hi Therese,
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi Bruno,
Many thanks for your five star review!
We appreciate you sharing your humm experience with other Trustpilot users.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
How easy this was to set up
How easy this was to set up. Easy to add relevant paperwork requested. Very fast coming back to you on decision. Super easy
22 avril 2026
Avis spontané
Réponse de humm Classic
Hi Vickie,
Thank you for taking the time to leave us such a great review!
We are humbled by your kind words and thrilled to see the process with humm has been so seamless for yourself.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi Abdulgafar,
Many thanks for your lovely review.
We are happy to see you appreciate our efficiency!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
The customer service was absolutely wonderful and so helpful. I really liked her service and the way she treated customers with kindness and professionalism. She made the whole experience easy and ple
The customer service was absolutely wonderful and so helpful. I really liked her service and the way she treated customers with kindness and professionalism. She made the whole experience easy and pleasant. Thank you for the great service!
25 avril 2026
Avis spontané
Réponse de humm Classic
Hi there,
Thanks for taking the time to leave us a review, we sincerely appreciate your kind words.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi Pradheesh,
Many thanks for your lovely review.
We are happy to see you appreciate our efficiency!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Had a chat with Conner J on the humm…
Had a chat with Conner J on the humm chatbox in relation to a particular query. He was very helpful and quick to respond to my queries. Great help!
24 avril 2026
Avis spontané
Réponse de humm Classic
Hi Dareen,
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Best assistance.- Best service
S. Mejoui was of a huge help and assistance
I got everything I was asking for in a matter of a moment.
Well done guys 👍
Keep it up
24 avril 2026
Avis spontané
Réponse de humm Classic
Hi Moushine,
Many thanks for your lovely review!
Mejoui will be delighted to know her efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Extremely efficient
Extremely efficient, loan was approved within a day with communication on its approval provided without needing to send needless emails and make needless calls.
20 avril 2026
Avis spontané
Réponse de humm Classic
Hi Keith
Thanks for the positive feedback.
Great to hear you found the process quick and easy to navigate and that we are meeting your needs for a finance solution
If there is anything we can do to get the 5 stars next time please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Conner J was super helpful
Conner J was super helpful. Sorted my matter out in seconds.
23 avril 2026
Avis spontané
Réponse de humm Classic
Hi Azraa
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi T
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Réponse de humm Classic
Hi Sandra
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Thales was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Beware of negative impact on my credit score for no reason
I am in the top 5% of the UK salary percentile. Neither my rent nor my living costs exceed my income. I have been residing at the same address for more than 5 years. I applied for £1,279 of finance with a £54 monthly instalment, and it was refused. If not me, who would you provide financing to? Why has this caused a negative impact on my credit score for no reason?
22 avril 2026
Avis spontané
Réponse de humm Classic
Hi Yalcin,
Thank you for the feedback. We do complete credit checks at the time of application and make this as clear as possible when customers are completing this journey.
We are sorry that we have been unable to offer you a loan.
If you would like further information regarding how the credit check may have impacted your credit score you can visit:
https://www.moneyhelper.org.uk/en/everyday-money/credit-and-purchases/what-to-do-if-you-have-been-r…
If you would like more information from us please contact us at contactuk@shophumm.com
Kind regards,
humm
I am on humm for a ADHD and Autism…
I am on humm for a ADHD and Autism assessment. Even though I have a disability, they are not accepting that I have a decent amount of money yet unable to work and good credit score plus make mistakes. Due to a mistake on a form, I now have to wait 90 days which is unrealistic and unnecessary and unfair. As I believed I was capable for this I cancelled me NHS Autism assessment. If I can’t pay. Is this fair to me?
23 avril 2026
Avis spontané
Réponse de humm Classic
Hi Rebecca,
Thank you for your feedback.
When mistakes happen on the application, we are more than happy to review and amend for potential customers. If the amendment is agreed, we will complete a manual credit review for you.
We believe in treating all customers equally and have a robust lending strategy in place. Unfortunately, we are not able to offer loans to everyone.
Please feel free to contact us via email and we can arrange a call back to discuss if you wish. Contactuk@shophumm.com
Kind regards,
humm
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