i placed an order Aug 27 today Sept 4 my order never got ship or never receive an email telling me my order was coming. I try to contact them through multiple sources like email in social media no res... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Do not order from here. No communication whatsoever, canceled my order without letting me know, and didn’t try to contact me for something else. Like a normal human I’ll go buy my clothes in p... Voir plus
L'entreprise a répondu
Got my snacks at a cheaper price than the regular grocery store! Still great quality and fast shipping. Would highly recommend!
I placed an order and paid for my honest tea in mid December. Not only has the tea not arrived but there is not one person who will answer my emails nor answer my phone calls and I feel like I've bee... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With our open commerce platform you are prepared to create next-level customer experience.
Coordonnées de contact
1424 Brown Trail, 76022, Bedford, Etats-Unis
- (817) 287-1170
- openstorehousedfw@gmail.com
- shopopenstorehouse.com
2,4
Bas
24 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Order
i placed an order Aug 27 today Sept 4 my order never got ship or never receive an email telling me my order was coming. I try to contact them through multiple sources like email in social media no response. Order #1989
26 août 2025
Avis spontané
Storehouse ripped me off.
7 août 2023
Avis spontané
Réponse de Open Storehouse
We have no purchase history with you, we want to help you as best as we can. Please reach out at Info@openstorehouse.store
Do not order from here…
Do not order from here.
No communication whatsoever, canceled my order without letting me know, and didn’t try to contact me for something else.
Like a normal human I’ll go buy my clothes in person.
Avoid this company, read the reviews and spend that money wisely elsewhere. I better get a refund or I’m fighting the charges.
29 mars 2023
Avis spontané
Réponse de Open Storehouse
Hey there! We just wanted to remind you that we're here for you. If you have any questions, concerns, or just want to chat, don't hesitate to reach out to us at Info@openstorehouse.store. We're always happy to assist you in any way we can.Your satisfaction is our top priority!
Completely unacceptable customer…
Completely unacceptable customer service. Says that they have a return policy, but there is zero communication available to start this process. I paid for a product and received a knock-off version that was not advertised, and I’ve sent multiple emails and chats to the company with no answer. I want to return the item and get a refund, but I am now well-past the 30-day window. I’ve never experienced such a blatant disregard for customer service, and strongly recommend that no one shops here.
19 janvier 2023
Avis spontané
Réponse de Open Storehouse
Hey there! We just wanted to remind you that we're here for you. If you have any questions, concerns, or just want to chat, don't hesitate to reach out to us at Info@openstorehouse.store. We're always happy to assist you in any way we can.Your satisfaction is our top priority!
Order takes forever to arrive.
I don’t understand why open storehouse is so disorganized. I have emailed you guys and no response back. Don’t you want customers coming back to you?
13 février 2023
Avis spontané
Réponse de Open Storehouse
We apologize for any inconvenience caused by the delay in providing you our product. We understand that this may have caused you some trouble, and we appreciate your patience in the matter.
Your satisfaction is our priority, so we have taken the initiative of refunding your full purchase amount. Your refund has been processed, and you should expect to see it within a few days.
We hope this helps make up for the inconvenience caused by the delay. If there’s anything else we can do, don’t hesitate to reach out!
Thanks again for your patience and understanding.
Best regards, Open Storehouse
Ordered an item and asked for a refund. Never responded
Ordered an item and asked for a refund. It's been a week and I have no received a reply. Very shady place! Do not order from here!
30 janvier 2023
Avis spontané
Réponse de Open Storehouse
We apologize for any inconvenience caused by the delay in providing you our product. We understand that this may have caused you some trouble, and we appreciate your patience in the matter.
Your satisfaction is our priority, so we have taken the initiative of refunding your full purchase amount. Your refund has been processed, and you should expect to see it within a few days.
We hope this helps make up for the inconvenience caused by the delay. If there’s anything else we can do, don’t hesitate to reach out!
Thanks again for your patience and understanding.
Best regards, Open Storehouse
Avoid at all costs. Chargeback or contact a small claims lawyer!
I ordered a package in December and had ZERO contact from the business. Just took my money and not a peep. After weeks they respond and say the package will arrive in 2-4 days. That was 6 days ago. I have had enough! I’ve contacted the BBB and my next course of action won’t be pretty!
25 décembre 2022
Avis spontané
Réponse de Open Storehouse
We apologize for any inconvenience caused by the delay in providing you our product. We've sent your refund. We understand that this may have caused you some trouble, and we appreciate your patience in the matter.
Your satisfaction is our priority, so we have taken the initiative of refunding your full purchase amount. Your refund has been processed, and you should expect to see it within a few days.
We hope this helps make up for the inconvenience caused by the delay. If there’s anything else we can do, don’t hesitate to reach out!
Thanks again for your patience and understanding.
Best regards, Open Storehouse
I placed an order and paid for my…
I placed an order and paid for my honest tea in mid December. Not only has the tea not arrived but there is not one person who will answer my emails nor answer my phone calls and I feel like I've been completely ripped off? I already gave them the $65 and have an order number but no one to talk to and no order received?!!!!! I'm infuriated.
19 janvier 2023
Avis spontané
Réponse de Open Storehouse
We apologize for any inconvenience caused by the delay in providing you our product. We understand that this may have caused you some trouble, and we appreciate your patience in the matter.
Your satisfaction is our priority, so we have taken the initiative of refunding your full purchase amount. Your refund has been processed, and you should expect to see it within a few days.
We hope this helps make up for the inconvenience caused by the delay. If there’s anything else we can do, don’t hesitate to reach out!
Thanks again for your patience and understanding.
Best regards, Open Storehouse
I received my protein drinks promptly…
I received my protein drinks promptly and the price was unbeatable, will do business again for sure!
7 novembre 2022
Avis spontané
Smooth Transaction
I received my Protein Powder as promised, all went smooth, will do business again soon!
18 novembre 2022
Avis spontané
Phenomenal Customer Service
Excellent prices and phenomenal customer service ! great quality and fast shipping. recommend highly giving it a try !!
10 novembre 2022
Avis spontané
Lots of Great Products!
There were many brand varieties to choose from. We like the coffee pods and energy drinks. 100% would recommend.
12 novembre 2022
Avis spontané
Very different experience that I didn’t know I needed!
Very different experience that I didn’t know I needed! Quick and to the point, fast shipping. Worth a try for sure👍🏾
14 novembre 2022
Avis spontané
Quick and convenient way to get the…
Quick and convenient way to get the snacks you love!
14 novembre 2022
Avis spontané
Such a brilliant site and super…
Such a brilliant site and super trustworthy to use!!
14 novembre 2022
Avis spontané
Easy to use cheaper than stores
Great value cheaper then stores
Near me
Will be a customer for my snack and food needs for sure!!!!!!
3 novembre 2022
Avis spontané
Great prices
Great prices, fast shipping & amazing customer service!
Even offering free shipping!
14 novembre 2022
Avis spontané
Super easy to used I got exactly what I…
Super easy to used I got exactly what I needed will use again !!
14 novembre 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.