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Lisez les avis des autres

Noté 1 sur 5 étoiles

My biggest problem with short story is not their product. But they do not make it clear that after creating an account (putting payment information and personal information), there is no way to delete... Voir plus

Noté 5 sur 5 étoiles

As usual, I was apprehensive about trying this company but thus far I have not been disappointed! You give your measurements and your likes and dislikes, and they tailor your needs to your requests.... Voir plus

Noté 5 sur 5 étoiles

I have loved my boxes! The clothes fit very well, especially the pants/jeans… though I was most surprised by the difference in a well fitting shirt/sweater! I had one issue with a sweater and the cust... Voir plus

Noté 5 sur 5 étoiles

Short Story has truly elevated my fashion game over the past year! I’ve been with them for almost twelve months now, and I’m currently on my 9th box - with every single delivery, my style feels mo... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vêtements

Écrit par l'entreprise

Short Story is the premier personal styling service for petite women. We're a woman-led team that intimately understands the struggle of finding well-fitting clothes as a petite. Using our expertise in petite proportions, we help women 5'4" and under find new and exciting styles with incredible fit. Our mission is to remove the "ugh" from the shopping equation so you can dress with effortless confidence.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

66 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

NO WAY TO DELETE ACCOUNT

My biggest problem with short story is not their product. But they do not make it clear that after creating an account (putting payment information and personal information), there is no way to delete it. I’ve contacted customer service for weeks, and though they responded, they have yet to delete it. It concerns me that a company would hold on to your information and not be honest up front that they will do so.

16 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Buyer Beware

Buyer Beware

I’m really disappointed to be writing a negative review because, overall, the service itself is great. I genuinely saw myself continuing the subscription long-term.

However, after returning my first box within the required timeframe, I received an automated email stating they hadn’t received my return. I replied to clarify that it had been sent back, and a representative quickly responded, confirming it was a mistake and that they could see the tracking information.

A few days later, I received another email with the same claim—but this time, they charged my card $350 for “unreturned” items.

There is no phone support or reliable way to contact them outside of email, which has made resolving this issue frustrating. I’m currently trying to get the charge reversed and have already canceled my subscription.

Unfortunately, it’s just not worth the hassle to deal with a company that doesn’t seem to have its processes fully in order.

24 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

Excellent customer service

Excellent customer service. they really try hard to find quality and fit for customers. Prompt reply on all correspondance!

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I get a variety of items to try on

I get a variety of items to try on. Many times it's something I wouldn't have chosen myself. Most everything fits me too. I'm not waisting time at a department store attempting to find things that fit. The best part, I don't see someone else wearing the same things as me. I'm over 60 and I'm dressing so I feel good and look youthful.

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

shopping has never been easier❣️

My stylist is absolutely magical. The box I just received was the best one I’ve received from Short Story.
I love your clothes. Prices are reasonable, the fit is unbelievable, and I love the vibes they have!
No more malls for me!!❤️

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Short Story Is Not A Reputable Company

Short Story has owed me $419 for several months now for a box of clothes that I returned. All I get are excuses and assurances that they are working on it but in reality nothing is being resolved. The Representative claims "she is monitoring the situation daily" and "understands my frustration." I'm afraid I will never get the refund that is owed me and I am being SCAMMED!

In addition, their clothes are not that impressive.

25 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I love this site

I love this site, No more trips to the tailor. I’ve had to return a few things but by and large very satisfied with everything I’ve received . I’d recommend all petites to give it a try. ❤️

3 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Can't seem to cancel

I have tried to cancel this subscription for two months now, and they won't stop "styling" me and sending walmart quality clothing that I don't want. The clothes are generally cheap crap, and I can't seem to actually cancel this subscription, no matter how many times I select cancel.

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Short Story is truly amazing!

Short Story is truly amazing!! The clothes fit so well and are made with incredible quality and style. I absolutely love my stylist and feel beautiful every time I wear their pieces. Thank you for helping to build my confidence!

22 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

Although the product itself was good…

Although the product itself was good not only did I get charged for the products I decided to keep but I later got charged for the entirety of the entire box on top of it. I have made a couple of attempts to contact and nobody has reached out to me. I have gone forth and filed this as a dispute on my bank account. I really wanted to like this brand but not if I am going to be double charged and not receive any response to my concern.

19 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Happy customer!

I have loved my boxes! The clothes fit very well, especially the pants/jeans… though I was most surprised by the difference in a well fitting shirt/sweater! I had one issue with a sweater and the customer service was fantastic-responsive and fair. Overall, been a great experience with my multiple boxes.

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

The clothes actually fit short gals!

I have tried a lot of style box services and so far have had the best luck with this one. Quality fabrics, great pricing, cute styles, and the fit actually fits short gals, like myself. Super impressed with all aspects of the service and I always look forward to my next box!

6 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great fitting, quality clothes!! With A+ customer service.

I have been trying other box companies, but they never seem to notice what my style quiz says. Not short story. I’m 4’11” and the first box had some jeans that were perfect. Shirts were a little tight in the sleeves. I communicated this and things fit better in the next box.
I kept a shacket and a second pair of jeans. This was right after I had to go on short term disability for rotater cuff injury and surgery. They moved back the return date so I could purchase those items when money landed in my account that week. They were great about holding my boxes until May when I should be back to work. Customer service was A++. My happiness at getting jeans and jacket that fit was immense. Quality is fantastic, comfort is a priority and they hit it so much better than the others.

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Won't be disappointed

As usual, I was apprehensive about trying this company but thus far I have not been disappointed! You give your measurements and your likes and dislikes, and they tailor your needs to your requests. If you do not like the pieces of clothing, you send them back UPS and tell them why you do not like the pieces on the website. The quality of clothes will not disappoint, and Short Story also helps you step out of your comfort zone trust me...The entire process is Simple and precise. I highly recommend Short Story.

17 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

GARBAGE CLOTHING

GARBAGE CLOTHING. SCAM SCAM SCAM. YOU EMAIL THEM TO CANCEL AND THEY DON'T DO IT. THERE'S NO WAY TO CANCEL ON THE WEBSITE. SUCH A SCAM!!!!

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I love my short story box…

I love my short story box subscription!! It never disappoints!! Items I wouldn’t normally buy myself I love. Size exchanges are easy!! Finally clothes that fit!!

25 novembre 2025
Avis spontané

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