Showaround Avis 

They charged my account for almost a year without my knowledge, in total 100-200$.

I wasn't using the account and then I saw all the charges on my account so I asked for a refund and they refused a part from one month... I wasn't using the service which they could see from their side and still refuse to refund. Poor customer care. Avoid.

I have contacted a few different tour guides from Cebu through this site and none of them came through. One was a scammer, that asked for a deposit upfront and then disappeared, another two of them cancelled at the last minute for BS reasons, and the rest I've contacted either wanted astronomical amounts of money or some weren't even residing in the city advertised. Do not use this site

A rip off, the guides all seem to be very good looking young women who never actually reply.
I paid a one month fee, and there is nothing in return.

I consider this one of the most unacceptable subscription experiences I have had. Before completing the purchase, I was clearly shown a price of 23 SEK for one month. After completing the payment, 333 SEK was charged to my account — more than 14 times the price that was displayed to me.

I immediately contacted customer support and asked them to investigate the discrepancy and refund the money. Instead of properly investigating what happened during the payment process, they simply told me that they could not verify what price was displayed on my device and refused to issue a refund.

The fact that they cannot see what was displayed on my screen does not explain why I was charged 333 SEK when I was shown 23 SEK. Their response does not resolve the issue.

The subscription has now been canceled, but they continue to refuse to refund the 333 SEK that was charged.

I find the way this matter has been handled completely unacceptable. I will be submitting the evidence and full details of this case to Konsument Europa (European Consumer Centre) and asking them to review the pricing and payment process.

Anyone considering subscribing should be extremely careful and verify the exact price before completing payment.

AVOID AT ALL COSTS. This site is con job. The fees are high and they keep deducting from your credit card. They make it hard to cancel and then they will not refund the money.

It is an advertising site where many professionals also advertise. You can actively approach them for a fee. This payment is then directly linked to an expensive subscription. If you cancel, you do not receive a confirmation email. For unclear reasons, my cancellation was later reversed, causing your subscription to suddenly become active again without you noticing, and money is being debited from the credit card.

I created a trip to Las Vegas. I wanted to experience some real local stuff so I waited for offers. Several came, but only from beautiful guides that asked for WhatsApp. Then not offering tours, bus asking a deposit of $200 through PayPal. Yeah right. For Las Vegas, do not bother. It’s a big scam trap.

Im as a tour gudie there. Ive received many ippropiate, often sexual messages. after reporting to police and later writing to customer service I had absolutely no reply. Moreover I see their account are still active!!! This company is absolutely riddiculus

This platform became very popular in the second half of 2016, and between August 2016 and December 2017 I used it several times to meet local people in various countries, and I was very satisfied with both the platform and with the meetings I had. However, I realised that, over time, and especially in most recent years, the quality of the service worsened: most of the "local guides" hadn't use their profile for a long time and didn't reply to the messages, fake or ambiguous profile rose and the terms for using the service, including payment and subscriptions, became less clear. However, after several years, in January I decided to reactivate my profile and try using the service again to book a meeting with a local in Lisbon. I paid the subscription for one month, contacted a user who had several good reviews and agreed to meet in front of my hotel. Then, on the very same day, that person first gave him his coordinates on WA very near my hotel but then, after only a couple of minutes while I was looking for him on the street accompanied by a colleague of mine (who, however, would not have shared the tour), this person did not reply to my messages and calls, and much later wrote me that "he had an emergency and had to go". Curiously, "in the middle of the emergency" he had time to enter the app and cancel the tour. I realised that he may have seen my colleague and decided to disappear after that, and this made me realise that, for the first time, maybe I was getting myself in a risky or even dangerous situation. Also, as it happened to various other people, I realised that I was being charged every month, and not just for the month I wanted to use, only some months later. Fortunately, I managed to un subscribe without significant issues. I am very sorry to see how this platform, which had a very good start about 10 years ago, slowly worsened and lost credibility

I booked a tour guide for a trip in Seoul. After charging twice my credit card, I received a note from the guide, that she wont be available for the requested time. Nevertheless the company charged my credit card over 118 euro for NOT delivered services. I had to block my credit card to avoid further fraudulent charges. I have reported Show around as fraudulent to the EU commission and requested my bank to charge back my money.

They're giving themselves 5* on here, which is crazy. I have had two suspicious charges come out of my account and it leads to this site. I clicked on the website and it is full of escort profiles! What is this shadiness?? I looked at all emails and texts - NOTHING. So how can this "company" be charging my credit card?? Judging by the reviews below, this is a scammy business... Tried speaking to someone, but it is al an AI bot!! now reported to my credit card company and blocked from ever stealing any more money from me.

In many parts other world they're full of people working outside the legally licensed industry. I contacted 25 people on the platform, only one legal guide actually got back to me, someone who took their job professionally. They did a great job, but the platform should do more to make sure people are actually legal.

The app has good points however I see most of the guides are amateurs with no much local knowledge bar language and not being ripped off. Prices vary wildly per hour.

I subscribed for 3 months and sadly didn't book with anyone. I reached out to guides in the country of Scandinavia. Didn't have much of a response. Also, the company itself are shady. They continued to charge my credit card after the 3 months was up.

As a professional with a degree in Archaeology and Cultural Heritage, I joined Showaround with the genuine intention of offering cultural tours and sharing my knowledge of ancient sites. Unfortunately, my experience as a local guide on this platform was very short-lived.

Most of the users I encountered were not interested in guided tours or learning about the city, but rather in seeking night-time companionship. Many of them would send their WhatsApp numbers right away, clearly expressing intentions that had nothing to do with tourism or culture. Some were even explicit about what they were looking for.

This platform, in my experience, is highly inappropriate and potentially dangerous for women who are simply trying to do their job as local guides. It creates a false image of cultural exchange, when in reality it often facilitates unwanted and disrespectful encounters.

I would strongly advise women professionals to be cautious before signing up, and I hope Showaround takes responsibility for reviewing how its platform is being used.

First, I think most of the tour guides are scammers or don't take it seriously. Most never respond or if they do respond weeks later.
I read a lot of these reviews and I must say I've been lucky. I've had some cool guides and even became friends with several of them. It's just picking the right person with your head not the other part. I usually use showaround in South America so make sure the guide truly speaks English. Trust me will have an awful time if they barely speak English.

Over a year ago, I subscribed to this app and used it for 2 months. I then unsubscribed.

Months go by with no charges, but then a year later, they began charging me the monthly subscription again without any notification, warning or action on my part.

This app doesn't appear in my Google Play subscriptions list. It also has no easy way of managing notifications on the app. There's literally no way to manage the subscription.

This app has made managing the subscription untransparent and incredibly difficult to track and manage. It's basically a deliberate attempt to avoid any accountability and to quietly charge customers without their knowledge or consent.

THIS IS A SCAM APP THAT CAN NOT BE TRUSTED.

BE CAREFUL, the paid subscription renews automatically (30 USD/month) and it's hidden in your account both the status, the renewal date, amount paid, when it's going to be paid next amount etc. Nothing appears. You won't even notice the fee on your credit card because they charge it with a different and generic name (Benefits) with no referral to ShowAround.com.
Also there is no link to unsubscribe, you will have to contact the customers service by email.
When i realized from my credit card account statement i was being charged every month since half year, and finally was able to contact them, no matter that it's evident i didn't use the service at all during those months, they simply claim that when you subscribe Showaround and therefore agree their terms and conditions you automatically accept the automatic renewal, so officially they are protected althought it's clearly a sneaky method that no honest company applies.

This web site totally sucks. I would avoid it at all costs. The support system is completely flawed and offers no resolution to customer complaints. It is inundated with SCAMMERS and guides that never reply to a booking request. This site is a real POS! DO NOT give them your money!!!

The guides rarely respond to the booking requests, and the astronomically expensive guides are tenacious even after declining a booking request. There appears to be little or no quality control nor automatic deletion of "guides" for inactivity or "no response". Although we were reluctant to sign-up and far less pay for a subscription, we went ahead and did it anyway. We used the service for about two weeks before paying for it because it appeared there were legitimate guides. We are finding out that SHOWAROUND is another sham/scam site.
Showaround (probably AI) removed pictures from our profile without any notice. We had pictures of us walking on the beach in swimwear and they continuously and arbitrarily remove them. No notice, no reason. I emailed them several times to get a clear understanding of what the ph@ck they were doing and they haven't responded. We paid the membership fee for the entire year and now have reconsidered using the site. I have asked for a full refund and cancellation of our account after less than a week. We will wait and see, but so far we are disappointed with the service.

This website is full of fake tour guides and bottom feeders, they leech on tourist lack of knowledge, and most of these scammers won't appreciate a free meal or tickets that you buy them, besides the website won't let you rate these tour guide scammers until they close the trip from their side just like freelance website for image editing, so even if the guide was a bad operator you can't rate til he or she close the deal and mostly do not.