Da hatte ich mühevoll eine Kleinanzeige in der Shpock App geschrieben, nur um am Ende zu erfahren, das dieses Inserat jetzt Geld kostet. Erstens sollte das einem vorweg gesagt werden und zweitens wer... Voir plus
L'entreprise a répondu
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Schade, ich habe eigentlich immer Recht viel auf shpock verkauft aber sehe wie so viele andere auch nicht ein dafür jetzt ein Abo zu bezahlen auch wenn es nur ein Euro ist. Dann doch lieber wieder meh... Voir plus
L'entreprise a répondu
Shpock is a very good platform. The communication from customer service excellent. A buyer gave me a untrue, false and misleading review, I contacted shpock and they resolved it straightaway..Tha... Voir plus
Schade, eine ehemals so vielversprechende Plattform heute zu sehen- ich weiß es ist ein Spagat, aber mit einer kostenpflichtigen Mitgliedschaft für Verkäufer... die Bewertungen zeigen es.
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Shpock (“SHop in your POCKet”) is the boot sale app for beautiful things in your neighbourhood. Items are sorted by your current location, so you can browse through a vast variety of items, discover second-hand treasures or earn some money by selling your things you no longer use. We are happy to receive your feedback!
Coordonnées de contact
Etats-Unis
- shpock.com
1,7
Mauvais
5 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Shpock ist leider seit Jahren tot
Shpock ist leider seit Jahren tot. Ich habe so oft zum Support geschrieben, die sollen was dagegen machen, dass keine unrealistischen Preisangebote möglich sind. Dieses bestimmte Klientel hat die anfangs so tolle Plattform total kaputt gemacht mit ihrer Aufdringlichkeit. Jetzt treiben diese Typen halt wieder auf willhaben ihr Unwesen.
18 mai 2025
Avis spontané
Réponse : Shpock
Hallo Martin, es tut uns leid, dass dir Shpock nicht gefällt. Wir haben uns dein Feedback notiert und werden uns Gedanken dazu machen. Solltest du noch Fragen haben, kannst du support@shpock.com jederzeit kontaktieren. Viele Grüße, dein Shpock Team
Abo Nein Danke Nachdem für Verkäufer eine…
Nachdem für Verkäufer eine Mitgliedschaft notwendig ist. Werde ich wohl auch nach Jahren nichts mehr einstellen. Zusätzlich ist Sphock schon etwas länger Tot man verkauft viel weniger als früher. Habe früher gerne dort verkauft gerade auch wegen den 18 Titel.
Gibt alternativen die kostenlos sind oder zumindest besser nutzbar.
Vielleicht ändert es sich ja wieder
1 février 2025
Avis spontané
Réponse : Shpock
Hallo Daniel! Wir haben eine kleine Mitgliedsgebühr für Shpock eingeführt, damit die Plattform für alle hochwertig und zuverlässig bleibt. Weniger Werbung bedeutet ein besseres Erlebnis, und die Gebühr ermöglicht Investitionen in neue Funktionen und besseren Support.
Mit einem Abo erhältst du:
• Unbegrenzte Anzeigen: Du kannst beliebig viele Anzeigen in allen Kategorien erstellen (Premium-Mitgliedschaft wird für Premium-Kategorien benötigt)
• Keine Werbung: Genieße die App und die Webseite komplett werbefrei
• Spezielles Abzeichen: Zeige deine Unterstützung für Shpock mit einem Profil-Abzeichen
• Mehr Fotos: Lade bis zu 20 Fotos pro Anzeige hoch
• Längere Anzeigendauer: Deine Anzeigen bleiben für 90 Tage online, statt den regulären 30 Tagen
• Kostenloses Hervorhebungen: Hebe jeden Monat 2 Anzeigen kostenlos hervor und erhalte bis zu 12 Mal mehr Aufrufe
• Premium Support: Deine Anfragen werden während der Geschäftszeiten innerhalb von 3 Stunden beantwortet.
Solltest du noch Fragen haben, kannst du uns jederzeit unter support@shpock.com kontaktieren.
Viele Grüße, dein Shpock-Team
Shpock has gone from bad to worse
Shpock has gone from bad to worse. Why am I even watching ads on a bloody marketplace. Having to pay for a sellers account. I actually thought it was good. Greediness will only lead to failure!
16 mai 2025
Avis spontané
Réponse : Shpock
Hello Muhammad! We understand your disappointment regarding the introduction of subscription. We've implemented these changes to ensure the continued improvement and maintenance of the platform, allowing us to provide a better experience for all users. Thank you for your feedback, it helps us improve. Kind regards, your Shpock team
I guess when Adevinta sold you off the…
I guess when Adevinta sold you off the decline started. I really don't know how Spock will revive from its prime. I think another sell off will be due soon.
13 mai 2025
Avis spontané
Réponse : Shpock
Hi Sam,
We are sorry that you don’t enjoy using Shpock. Should you have feedback regarding improvements to our app or website, we would be happy to hear from you. You can contact us directly at support@shpock.com.
Kind regards, your Shpock Team
Nur noch mit Abo möglich
Ich finde es schade dass man jetzt ein Abo abschließen muss um werbefrei shpock zu nutzen. Ohne dem hast du gar keine Chance mehr etwas zu verkaufen. Ich dachte immer Spock ist kostenfrei.
12 mai 2025
Avis spontané
Réponse : Shpock
Hi Gabriele, vielen Dank für dein Feedback. Um Shpock zu einer nachhaltigen Plattform zu machen, die nicht von Werbung abhängt, haben wir uns entschieden, eine geringe Mitgliedsgebühr einzuheben. Deine Mitgliedschaft enthält zahlreiche zusätzliche Features, die dein Erlebnis auf Shpock noch besser machen:
• Unbegrenzte Anzeigen: Du kannst beliebig viele Anzeigen in allen Kategorien erstellen
• Keine Werbung: Genieße die App und die Webseite komplett werbefrei
• Spezielles Abzeichen: Zeige deine Unterstützung für Shpock mit einem Profil-Abzeichen
• Mehr Fotos: Lade bis zu 20 Fotos pro Anzeige hoch
• Längere Anzeigendauer: Deine Anzeigen bleiben für 90 Tage online, statt den regulären 30 Tagen
• Kostenloses Hervorhebungen: Hebe jeden Monat 2 Anzeigen kostenlos hervor und erhalte bis zu 12 Mal mehr Aufrufe
• Premium Support: Deine Anfragen werden während der Geschäftszeiten innerhalb von 3 Stunden beantwortet.
Solltest du noch Fragen haben, kannst du uns jederzeit unter support@shpock.com kontaktieren.
Viele Grüße, dein Shpock-Team
Abbonamento truffa! Scam subscription!
Abbonamento fraudolento.
Scrivono per un mese invece si rinnova all'infinito!
Dovete restituirmi subito 4,99€!!!
7 mai 2025
Avis spontané
Réponse : Shpock
Hi Lorenz! We are sorry you're having trouble canceling your subscription. It's important to note that subscriptions on the Google Play Store automatically renew unless the user cancels them.
During the initial purchase, you should have seen information stating that the subscription would automatically renew after one month.
To cancel the subscription, you will need to do so directly through your Google Play Store account. We do not have the ability to do this for you.
You can follow these steps to cancel:
• Open the Google Play Store app on your device.
• Tap on the profile icon in the top right corner.
• Select 'Payments & subscriptions'.
• Select 'Subscriptions'.
• Find the subscription you want to cancel and select 'Cancel subscription'.
• Follow the on-screen instructions.
If you have any further questions, please don’t hesitate to contact us at support@shpock.com
Kind regards, your Shpock Team
Shpock Shame 5*
Shpock just killed itself with charging, I will now like most others delete this app, gumtree,ebay etc they dont charge and allow as many pics took of items for sale not limit to 3 photos or you have to pay, then how much advert revenue they make and they want more, sorry shpock your site will be empty and no one will buy sell or even glance at your 2bit site, adios greedy swines🖕
9 mai 2025
Avis spontané
Réponse : Shpock
Hi Andy, Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just £0.99, which also removes all ads from the app. Of course, we have noted your feedback and will review how we can make memberships for our sellers even more attractive in the future. If you have any further questions, you can always contact us at support@shpock.com. Best regards, your Shpock team.
Buying and selling
The only reason I gave 4 stars is due to all the buissness selling on there it used to be a car boot app to which I found great buying and selling but now it's pushed people away from selling there used items on this platform I was subscribed to it not sure how but sphock dealt with the situation in hours and unsubscribed me ill try selling my used items on there again very soon but if I'm honest don't think I'll get very far with it
2 mai 2025
Avis spontané
Réponse : Shpock
Hi Trace, thank you for your feedback. In order to increase your chances on a sale, we recommend regularly updating listings (e.g. price or description) if an item is not selling for a longer period of time. If you have any further questions, please don’t hesitate to contact our support team at support@shpock.com, we will be happy to help. Kind regards, your Shpock Team
No longer free CHARGING NOW
Used Shpock for many years and had joy in selling my items , but now I've deleted the app and will no longer use it , the reason being they are now charging uou which is absolutely ridiculous , there's many more selling apps that do not charge so I will try them , Bye Bye Shpock.
1 mai 2025
Avis spontané
Réponse : Shpock
Hi, thank you for your feedback. In order for to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
• Unlimited listings: You can list as many items as you'd like in any categories
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
PAY TO SELL?!!!! WHAT A JOKE - AVOID!
I have been a loyal member of Shpock since the company very first started out years ago. I have sold lots of items and purchased many more. I used this platform more than any of the others out there. Then all of a sudden, I could no longer list items to sell. I then realised that Shpock wanted me to pay to become a member. What on earth????? Aren't we all struggling with the cost of living and now, to try to make abit of extra cash, we are having to pay out again. I know its only 99p or £1.99, but it's still money nevertheless. Reached out to Shpock to ask why this new ruling was in place a number of times but no one could be bothered to reply. Absolutely disgusting way to treat customers who have been with them for years. No thoughtfulness or consideration at all. They're all about the money, they don't care about anything else. So basically, lesson learned. I have moved my selling profile over to Facebook MarketPlace and I have to admit, I have been selling things faster and better than I ever was with Shpock. So my opinion is do not bother with Shpock, there are lots of other selling platforms out there that are totally free. I would avoid this company at all costs.
4 mai 2025
Avis spontané
Réponse : Shpock
Hello Sam! Thank you for your feedback. In order to ensure that Shpock remains a sustainable and safe platform for our users, selling requires the purchase of a membership. Memberships start as low as £0.99/€0.99 per month and significantly enhance your experience on Shpock with additional features:
Standard & Premium:
• Unlimited listings: You can list as many items as you'd like in all categories (Standard membership: standard categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
Premium only:
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, you can always contact us at support@shpock.com.
Best regards, your Shpock team.
Ich habe ebenfals 3 x nichts bekommen
Ich habe ebenfals 3 x nichts bekommen. Polizeianzeige brachte auch nichts. "Zeitverschwendung". Ich hatte einmal 1 Keyboard aus England für 450 Pfund gekauft, dann 1 Abelton Push 2 um € 355.- sowie eine Apple Smartwatch um €150.- alles wurde nicht versendet, alles wurde angezeigt. ERGEBNIS = 0,0
11 septembre 2024
Avis spontané
Réponse : Shpock
Hallo Nik, wir arbeiten laufend daran, unsere Sicherheitsmaßnahmen zu verbessern. Leider kann es in seltenen Fällen dennoch vorkommen, dass User mit betrügerischen Absichten Anfragen stellen. Bitte melde Probleme bei einem Deal direkt über das Menü rechts oben in eurem Chat, damit wir rasch eingreifen können. Viele Grüße, dein Shpock-Team
I don’t sell many thing on Spock only…
I don’t sell many thing on Spock only family.
I thought paying 99p a month would help me
getting more sales but it hasn’t so decided to
come of Spock .
2 mai 2025
Avis spontané
Réponse : Shpock
Hi Pauline, in order to increase your chances on a sale, we recommend regularly updating listings (e.g. price or description) if an item is not selling for a longer period of time. If you have any further questions, please don’t hesitate to contact our support team at support@shpock.com, we will be happy to help. Kind regards, your Shpock Team
Es wurde sehr rasch und umgehend der…
Es wurde sehr rasch und umgehend der Punkt geklärt! AAA +. Top.
9 avril 2025
Avis spontané
Réponse : Shpock
Hi, vielen Dank für deine nette Bewertung! Viele Grüße, dein Shpock-Team
Pay to list?
I am a casual seller not a professional, I had a few bits and pieces to sell so I downloaded the Shpock app. As soon as I saw that sellers have to pay to list items I uninstalled it immediately, why would they think this would work when other platforms offer free listings? Baffling…
18 avril 2025
Avis spontané
Réponse : Shpock
Hi Chris, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
Unlimited listings: You can list as many items as you'd like in any categories
No more ads: You won’t see any ads in the app or on the website
Membership badge: Show your support to Shpock with a badge on your profile
More photos: Upload up to 20 photos for each of your listings
Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
Free promotions: Promote 2 listings a month for free and get up to 12x more views
Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Sort it out!!!
Not sure if the people running shpock have lost the plot or if it's managed by AI in a shed..bit of advice"take it or leave"Your still a novice platform with a lot of grinding to do.. constant adverts which is understandable and not a big issue but charging people at all but especially the subscription prices you are asking for not looking good! Not sure what's stats your looking at but I'll give shpock a year or two at the most before shpock is totally crap! At the moment just crap! ✌️
5 mars 2025
Avis spontané
Réponse : Shpock
Hello Imran,
Thank you for taking the time to share your feedback. We appreciate you highlighting the advertisements and the areas where you feel we need to improve, particularly our subscription pricing.
We understand your perspective regarding the subscription costs. As a small team we greatly appreciate the support of our users to ensure the platform runs smoothly.
Your feedback is valuable, and we are actively reviewing our pricing structure to ensure it aligns with the value we provide to all our users.
Our goal is to build a thriving marketplace that benefits everyone, and we are constantly working on improving the platform experience, features, and overall value. We are paying close attention to user feedback like yours as we evolve.
Best, your Shpock team
Réponse : Shpock
Hi Kinnari, we are sorry that you don’t enjoy using Shpock. Should you have feedback regarding improvements to our app we would be happy to hear from you. Please contact us directly at support@shpock.com. Kind regards, your Shpock Team
Réponse : Shpock
Hello, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:
Unlimited listings: You can list as many items as you'd like in any categories
No more ads: You won’t see any ads in the app or on the website
Membership badge: Show your support to Shpock with a badge on your profile
More photos: Upload up to 20 photos for each of your listings
Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
Free promotions: Promote 2 listings a month for free and get up to 12x more views
Priority Support: your requests will be answered within 3 hours during our business hours
If you have any further questions, please don’t hesitate to contact us at support@shpock.com.
Kind regards, your Shpock Team
Restrictions within 24 hours after listing items
Disgusting company who restrict your account for listing branded cosmetic bags and accuse you of selling counterfeit. It is clear these clowns are incompetent and don’t do their research and have no clue. Either that or have some pathetic jealous people working for them. Paid to list my items and in less than 24 hours they restrict my account and threaten me via email. Have requested account to be deleted as I won’t put up with false accusations. Funny how the exact same items are active and listed on other major platforms WITHOUT issues even after being checked. They have done me a favour as I know why I hadn’t use this joke of an app for over 5 years…. AVOID USING THIS DEAD APP!!!!!!
14 avril 2025
Avis spontané
Réponse : Shpock
Hi,
Thank you for your feedback and sorry to hear that you experienced issues with your listing. To ensure that Shpock is a safe place to sell and buy, we sometimes require additional verification of an item's authenticity, if it can not be determined from the photos alone. When listing a luxury brand item, we recommend including a photo of the original receipt to avoid a temporary restriction while we review the item.
If you have any further questions, please contact us at support@shpock.com. We will be happy to help.
Kind regards, your Shpock Team
Nach der Anzeige zeigt sich Shpock sehr kooperativ
Ich habe etwas bei Shpock gekauft, aber der Verkäufer hat die Ware nicht versendet. Shpock hilft dir in diesem Fall nicht weiter!
Ich habe sogar den Eindruck der Betrüger wird besser geschützt als der Käufer.
Ich habe dann Strafanzeige bei der Polizei erstattet. Shpock hat sich seit dem Vorfall mehrfach gemeldet und zeigt sich nun sehr kooperativ. Danke!
12 avril 2025
Avis spontané
Réponse : Shpock
Hallo Franz,
es tut uns leid, dass dein Kauf nicht wie erwartet abgelaufen ist. Wenn eine persönliche Abholung nicht möglich ist, raten wir dringend zu einer sicheren Zahlungsmethode, wie beispielsweise PayPal mit Käuferschutz direkt in der Shpock-App.
Wir sehen uns den Fall gerne noch einmal genau an. Melde dich hierzu bitte unter support@shpock.com bei uns.
Viele Grüße, dein Shpock-Team
Shpock app uninstalled
Years ago I have used shpock a lot. I wanted to list something recently and a message appeared and I was asked to pay. Shocking.
I'd be using other free platforms... as they have more traffic and I'm more likely to sell my items.
Shpock uninstalled.
Shpock team, your 1.9 rating should be a hint that things are not working.
9 avril 2025
Avis spontané
Réponse : Shpock
Hi,
Shpock is supported by a small team that relies on the support of its users to operate the platform successfully. The cost of a membership starts at just £0.99, which also removes all ads from the app. Of course, we have noted your feedback and will review how we can make memberships for our sellers even more attractive in the future.
If you have any further questions, you can always contact us at support@shpock.com.
Best regards, your Shpock team.
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