Shred Nations Avis 

412
•
TrustScore 3 sur 5

3,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Signed a qouted invoice after changing it multiple times cause (DOROTHY BROWN) doesnt know how to do her job clearly, just to have service done. After service we were qouted a invoce 200$ more then wh... Voir plus

Noté 5 sur 5 étoiles

Exceptional Service from Kylee! Kylee was professional, friendly, knowledgeable, and exceptional from start to finish! She made the entire process of arranging my shredding service incredibly eas... Voir plus

Noté 4 sur 5 étoiles

The woman who answered the call at almost 6;15 pm was patient and thorough even though the office was closing at 6:30. She let me know that the person who schedules the truck would probably call in... Voir plus

Noté 5 sur 5 étoiles

My job was handled by the Shred Nations affiliate in National City, CA. I found Kyle, the man who set up my appointment via my call to them, to be very pleasant and knowledgable. He was able to... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

412 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(412)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick and to the point

The young lady that took my call was polite, well spoken, and efficient. It seemed as if my phone was ringing from her leads 3mins after hanging up. Thank you.

24 juin 2015
Avis spontané
Noté 4 sur 5 étoiles

Shredding

Your service was great. Your independent shredder seems not very accommodating if they service residential locations between 9 and 11 am weekdays and most people work during those hours. not useful to me.

23 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Service as described and on time. Great Value!

The appointment was set up 2 hours after I called. They were able to come to our home the next day. I received a call from the driver on the day of shredding, The driver said he would arrive within the hour. The driver showed up 45 minutes later. Loaded up the documents and the process was completed in 5 minutes. The entire process could not have been any easier. Thank you!

23 juin 2015
Avis spontané
Noté 2 sur 5 étoiles

So far you suck

I was told I would get a call back in 5 minutes to schedule a shredding. That was at 5:40. It is now 6:07. Disappointed. I very badly need a Friday shredding.

22 juin 2015
Avis spontané
Logo de Shred Nations

Réponse de Shred Nations

Dear Steve -

Thank you for taking my call today. I am sorry that our local provider cannot accommodate you this Friday for your document destruction needs. We are working to find you a solution. We appreciate the feedback as it gives us a chance to offer the customer service we are known for in the industry. Please feel free to revisit this Star-Review if we are able to solve this issue. We will contact you immediately if we can find an alternative.

Sincerely,

The Shred Nations Customer Care Team
800-747-3365

Noté 1 sur 5 étoiles

are you serious

How can I review, when you have not provided even a return answer to my questions. Which are can you shred in my area on Thursdays. That is all I need to know, but I need to know now, so at this point you would not receive a good score.

18 juin 2015
Avis spontané
Logo de Shred Nations

Réponse de Shred Nations

Dear Colleen -

We have reached out to the local document destruction provider in your area who received your request for shredding to understand why you were not promptly contacted. We assure you that moments after we finished speaking with you, your request went out to the provider. At this point, we have not heard back. This is entirely unacceptable and we profusely apologize for this uncharacteristic flub. We pride ourselves on the fact that our service is normally quick and efficient. We value your feedback as it alerts us to this type of issue and allows us to follow up and correct problems that might arise. If you are still in need of service, please give us a second chance to service your shredding needs. Thank you again for quickly letting us know about this issue.

Sincerely,

The Shred Nations Customer Care Team
800-747-3365

Noté 5 sur 5 étoiles

That was easy!

Anthony arrived early, and that was great. He was efficient, pleasant, and helpful. Excellent experience.

18 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

A+ service

The entire service experience with Shred Nations was amazing. It was straight forward, extremely inexpensive, handled promptly and professionally. We will use them in the future and recommend them anytime someone asks about secure document destruction. Thank you!

18 juin 2015
Avis spontané
Noté 2 sur 5 étoiles

Overkill

I filled out the Quote request form - with details that I was interested in having paper shred quarterly. Then I received a phone call from someone who asked me the SAME QUESTIONS I already filled out - only to tell me that someone else would be calling me shortly to give me a quote. Then I received an email saying the same thing. Then someone else called me with the quote (this was the only helpful part of the entire process), then I got this email requesting I give you my opinion. There was a LOT of wasted time for something that could have been so simple... and here I am wasting more time telling you about it. And what's more - you're asking me to rate a company that I haven't yet used - all I did was request a quote.

16 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Professional Fast Service

I will recommend Shred Nations to everyone. The response was fast, and very professional. Customer service was courteous and knowledgable.

15 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Called Shred Nation and within 5 minutes had a call back and appointment set up for shredding at a good price.

15 juin 2015
Avis spontané
Noté 1 sur 5 étoiles

NOBODY EVER CALLED ME BACK TO SET UP TIME

NOT HAPPY WHEN YOU MAKE PHONE CALLS AND PEOPLE DONT GET BACK WITH YOU....SO FAR SERVICE SUCKS..

15 juin 2015
Avis spontané
Logo de Shred Nations

Réponse de Shred Nations

Dear Hadley,

We apologize that you did not hear from our local shredding service provider to schedule service. I have shared your feedback with our shredding partner in your area, and have personally encouraged them to respond to inquiries with urgency and to follow up on this matter. We understand that the timely shredding of your sensitive documents is very important to both you and Shred Nations. When our local partners drop the ball, it reflects poorly on us. We appreciate you letting us know about this. If you still have a shredding need, we'd appreciate a second chance to service you. Thank you again for your valuable feedback.

Sincerely,

The Shred Nations Customer Service Team
800-747-3365

Noté 2 sur 5 étoiles

Still waiting a week after Juan saying he will call me back.

Juan called me on Monday after i spoke with Cindy at Shred Nations to set up appointment in hollywood for the following Saturday. I told Juan I'll call and check with home owner what time on Saturday works for her. So Juan said he will call me back. After a few days of waiting i sent Juan and email asking for a Saturday appointment and to call me back and left my number again. Now it's Saturday and he hasn't returned my email or called back. I should have check reviews for who services hollywood ares before trying to make an appointment.

13 juin 2015
Avis spontané
Logo de Shred Nations

Réponse de Shred Nations

Dear Ricardo,

We apologize that you did not hear from our local shredding service provider to schedule service. I have shared your feedback with our shredding partner in your area, and have personally encouraged them to respond to inquiries with urgency and to follow up on this matter. We understand that the timely shredding of your sensitive documents is very important to both you and Shred Nations. When our local partners drop the ball, it reflects poorly on us. We appreciate you letting us know about this. If you still have a shredding need, we'd appreciate a second chance to service you. Thank you again for your valuable feedback.

Sincerely,

The Shred Nations Customer Service Team
800-747-3365

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus