Shriram General Insurance  Avis 

ek dam bekar service che and policy rules pan ek dam bekar che a company no insurance leta pela vicharjo me to anubhav Kari lidho che a company bhale ochu primium le che but claim karye tyare nakhra kare che and material jarak pan damage hoi to pele thi damage che evu kahine claim ma pass karti nathi to hu manu chu ke shriram ma insurance leta pela vichar jo hu evu nathi keto ke tame nai lo but pela vicharjo pachi lejo and policy bazar pan evu j che je insurance leti vakhate bo badhi scheme ape che jyare claim karvano hoi tyare koi response malto nathi to cheti jajo

I am sharing my genuine experience with Shriram General Insurance Co. Ltd. regarding my motor insurance claim, and it has been deeply disappointing and mentally exhausting.

My vehicle met with an accident on 25/04/2026 when it was hit from behind by a roadway bus at a busy highway crossing. The impact caused visible damage to the rear as well as the front portion of my vehicle in the same incident. I lodged the claim promptly, expecting professional support as a policyholder who has always paid premiums on time and was making the first claim of the policy period.

What followed was a series of delays, lack of coordination, and an extremely casual approach toward claim handling:

The first assigned surveyor never visited despite confirming over a call.
After days of follow-up, a second surveyor was assigned, and I had to personally chase for the survey to happen.
During inspection, it was evident that multiple parts were damaged in the same accident, yet the surveyor arbitrarily approved only two parts and rejected the rest without logical justification.
I was even asked to provide photographs from the exact moment of the accident — an impractical demand when safety was the priority at a traffic-heavy highway with a small child in the vehicle.

Despite repeated written explanations, clarification of the sequence of events, and offering witness support, the company chose to ignore the facts and mechanically deny genuine damages by labeling them as “unrelated”.

This reflects:

Lack of sensitivity in claim assessment
Poor coordination between surveyors and the company
Unwillingness to objectively review genuine customer grievances
A rigid, dismissive approach rather than fair insurance practice

As a customer, this experience clearly shows that when it comes to honoring a genuine claim, the company’s approach is not supportive but defensive and dismissive.

I have now been left with no option but to escalate the matter to the Insurance Ombudsman and relevant grievance authorities.

I strongly urge prospective customers to carefully evaluate their options before choosing this insurer, especially if you expect fair support during an actual claim situation — which is the true test of any insurance company.

Policyholders deserve support during accidents, not arguments and technical denials.

— Abhinav Sharma

I have had nothing but problems with Shriram Car Insurance, and I would strongly advise anyone considering it to look elsewhere. The experience has been an absolute nightmare from start to finish. The customer service is appalling, and the staff, especially the so-called "survivors," are some of the most unhelpful and rude people I've ever had the displeasure of dealing with.

Every step of the process has been riddled with issues—delayed responses, false promises, and zero accountability. When you try to raise concerns, it’s like talking to a wall. No one cares, and no one takes responsibility.

Don't waste your money or time. There are far better insurance companies out there that actually care about their customers and provide the service you deserve. Shriram is a complete disaster. Do yourself a favor and stay far, far away!

Fraudsters-Shriram group of companies, i took a 15 lakh loan for 60 months tenure during sep 2018. It was a business loan for development of primary school. Covid had causes huge losses, moratorium was not provided at that time when govt told to provide, they have used this moratorium period to increase the tenure from 60 months to 78 months and they had made the overdues and the total amount for 15 lakhs has come to 50 lakhs as of today. Arbitrators, courts and rbi are favouring Shriram group. So people be very careful with these fraudsters.

sab se bakwash company meri car me fire ho gyi hai 16 january 2024 ko. jab insurance karwate h to koi obejection nhi hota na koi documentation baji hoti jb claim lena hota hai tb duniya bahar ke documents manje jate hai ye do vo do mai recomend krunga ki koi bhi shri ram general insurance se policy mat karwana
Thank You

Took car insurance, seamless process

Reason for approaching for insurance claim my car has been damaged in a car and dog fight were the cat has entered then engine bay and has damaged the engine wiring as it was attacked by dogs to attract the cat further the dogs have bitten you front bumper right hand side and left hand side fender which is caused this damaged to further rectify the damage I have approached insurance team for claim and this is what response I get from the same.
I have been trying to get my insurance claim it’s been close to 1 week now I haven’t got any response from the sriram insurance team even now and then I have been following up with the executive and he is like will update you once I have update from the insurance team
If this is how you people will deal I don’t thing so anyone will opt for your insurance in future nor will recommend

It was my mistake to buy SHRIRAM policy and I am facing the consequences.

They are probably the lowest rated Insurance company in India. Based on my own experience I have filed a complaint against them on IRDAI and case is still open.

They misuse customer's trust by only dealing over phone and would reply in writing to you only after you complaint to IRDAI. .

Claim for the policy no.10019/31/22/056697 against the vehicle WB 06 E 9608 is registered successfully.Your ref no. is 10468115 SGI

IRDA Complaint Dated 26/10/2022: 10-22-016458

One of the best insurance company. They settled my claim within 7 days and also paid the full amount of claim as well. I recommend Shriram As the best Insurance company for your vehicle.