Received great customer service today. Cathrine greeted us and showed us around explained the process of everything. Staff are welcoming and friendly
Établissement
Changer d'établissement78 Purley Way, CR0 3JP Croydon, GB
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Lisez les avis des autres
Thanks Ryan and Matt! Went to secure a much needed space and was uncertain of how the system works. Glad to have met Ryan and Matt in the purley way branch. Super helpful and detailed. Explanati... Voir plus
Staff were very helpful showing me a number of units before I booked online, price was great compared to others. Site security is excellent with easy access using the app. Packing materials available... Voir plus
We had a great experience visiting the self-storage facility, thanks to Gareth. He was welcoming, knowledgeable, and took the time to walk us through all the options available. Everything was explain... Voir plus
À propos de l'entreprise
- N° 1 des 1 meilleures entreprises de la catégorie Garde-meubles en libre-service
- N° 1 des 1 meilleures entreprises de la catégorie Centre de stockage
- N° 1 des 1 meilleures entreprises de la catégorie Entrepôt
À propos de Shurgard Self Storage - Croydon Purley Way
Écrit par l'entreprise
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Écrit par l'entreprise
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Coordonnées de contact
78 Purley Way, CR0 3JP, Croydon, Royaume-Uni
4,5
Excellent
66 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Smooth and efficient
5 mars 2022
Réponse de Shurgard Self Storage - Croydon Purley Way
Hello Diane :-). Thank you for your positive feedback. Our team will be delighted to read it. We remain available for any further questions you may have. Your Shurgard Team.
Charged so much money-Croydon purely way
I have rented for a month, I gave my notice 15days before, my end date was 23rd February, I thought there would be an automatic email reminder before the end date. I forgot it and on 25th I received an email saying the unit was not vacated, so I went to vacant it on the same morning( there was only several boxes), then I emailed them to tell them. Today I received a bill of £91.68!!! I can’t believe it! My end date was 23rd, I moved out on 25th morning, so at most 2 days and they charged me for £91.68?? And now the unit is empty, they can rent it to anyone. I was planning to go back but definitely not anymore!
26 février 2022
Avis spontané
Réponse de Shurgard Self Storage - Croydon Purley Way
Hi, we are sorry to hear your move out didn't go as planned. Please send your customer ID and phone number to so we can get in touch and solve the issue for you. Kind regards, Customer Service Team.
Tom has been very helpful and has made…
Tom has been very helpful and has made the process very easy. Thank you
14 décembre 2021
Réponse de Shurgard Self Storage - Croydon Purley Way
Hello Greg :-) Thank you for your positive feedback. Our team will be delighted to read it. We remain available for any further questions you may have. Your Shurgard Team.
Do not pay anything extra, they will not refund you!
"Experienced staff member" gave me the wrong dates to move out thus incurred unnecessary additional charges on my account! Neither store manager nor the area manager have authority to refund such charges incurred as a result of misinformation provided by store staff. Don't take their word for it, pointless having the staff in the office.
11 novembre 2021
Réponse de Shurgard Self Storage - Croydon Purley Way
Hi. We are very sorry to hear you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.
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