Signpost Avis 108

Horrific contract terms. Don't trust them or the service. The service doesn't actually drive reviews to yelp, only to their internal review site - not public and doesn't help. They'll lock you in and keep billing even when they're not providing any services. Effectively a SCAM.

We really didn't need this but we tried it for a year. But all they do is send emails constantly to customers for feedback. Almost everyone unsubscribed. I wanted to stop and get a refund after a year but they said everything is already set up done and paid for, so no refunds. We have a less than 4 star review through signpost customer email subscriptions and they said that is still helping get to get more customers! We already have high rating on our internally driven customer feedback systems so Signpost actually didn't help and turned out to be an expensive duplication of effort. Now we really aren't marketing for new customers - we need to hire more employees. Unfortunately Signpost can't help with that. Just no refunds.

Signpost is a team of professionals who are always willing to help. Customer service is always available and they helped me generate reviews in a way I could have never done on my own. I would recommend this company.

This is an excellent tool to help you remain engaged with your clients! From source tracking to promotions and follow up, Signpost puts all this on autopilot so you can have some piece of mind knowing your marketing efforts are all taken care and place your energies to other important tasks of your business growth.

It's difficult for one as a business owner to put a "value" on a review, but we hsaw our reviews increase week by week until we had a strong base on all 3 platforms (Google, Yelp & FB). I love hearing new customers say, "I've heard very good things about you", and when I say, "Oh yeah, from who?" they reply, "I did some research online and you have great reviews!" - It just brings a smile to my face. Knowing that all the hard work one puts into a business is paying off.
I was a sceptic and decided to dip my toe in the water, but after a year I can tell you these guys are the real deal. Great resource for any small company that deals locally and their people are top-notch, receptive, attentive, responsive and very patient and professional. I can say I am very pleased with the results!

I have reviewed signpost services and find that this company provides marketing services not available with many traditional email management companies such as Mail Chimp. Specifically, Signpost is can use its artificial intelligence engine to automatically ask your clients (customers) for both reviews and/or referrals, by email AND by phone text. Or, you can manually customize and filter your contacts for such services. Signpost also helps with CRM, customer relationship management in a unique and beneficial way. I wholeheartedly, can recommend Signpost for companies looking to increase positive reviews, their web presence, and to grow their business.

SignPost helped our business get more Google reviews and contact customers easily! Highly recommend for any business.

Signpost has surpassed my expectations and I haven't even had it active for 30 days. Already paid for itself.

Although I knew I had many happy customers, I had a hard time getting anyone to leave a review. Sign post has increased my reviews so much! I love getting immediate feedback from our new customers

"When we began working with Signpost we had about 480 members and roughly 700 leads and our reviews were somewhat nonexistent. We’ve been with Signpost for about 9 months and in that time we have hit 734 members and over 1700 leads with a 4.9 star rating on Google. Signpost has literally turned our business around and has brought so much foot traffic to our gym and driven folks to complete reviews that they normally skip over or ignore. I love when a prospect comes into the gym holding up their phone to show me the offer they received from Signpost and they’re ready to join! It doesn’t get any easier than that. Huge thumbs-up to Scott and his team! They are our business partners from here on out!"

-Suzanne Johnson, Anytime Fitness-Grand Prairie, TX (Dallas)

It has been a nightmare dealing with them. I have told them that I have wanted to cancel for months now. They refuse to be professional. They have since charged me multiple times against my wishes and have not given me the chance to even speak with someone who "has the power" to cancel my account. I wouldn't even recommend this shady company to my enemies..

We were able to resolve our differences.

This is an updated review. I had a lot of issues with them initially, but they sorted it out, so I'm updating my review to reflect this.

Ultimately, the system isn't what we're looking for and it's not as customizable as what we're looking for, but they have a good model and definitely would be a great solution for most businesses.

So far I am extremely happy with the signpost support during and post implementation. Staff is very knowledgeable and professional. They are #1 for me.

I have been with Sign Post for about 3 weeks, and I really enjoy my experience with them. Everyone there is very professional and knowledgeable. They inform me without making me feel like I have to buy something. I am getting good feedback from my customer contacts.

I have been using Signpost for only a week and it is already getting me positive results from my customers. I am getting feedback from people in my community. The support I have received from their employees has been spot on and gracious.

We have had great success incorporating Signpost into our marketing mix. It is super easy to use and helps us communicate with our customers on a regular basis. We use this platform to keep our company front and center with our existing customer base and to build awareness with new customers. We have seen our online reviews increase as a result of this campaign as well. We really love how easy it is to use as well. I would definitely recommend Signpost!

Get away from this comapania, the only thing that this company wants is your card to take out $ 299 monthly. I have a small business and they lied to me from the beginning, they have not done anything for my business but to take money, and if you want to see is true this is the name of my business LA MASSAGE BY DESIGN, and you can see that they have not done anything for me. When I told them I did not want their services anymore for lying to me, they sent me an email saying that I had to complete the rest of the year. What I'm saying is that I did not even start with them and they have already taken 3 payments and they want to finish the rest of the year.

Every one has been help-full so far, with our success a Priority.