Bracelets don't look like they do in the pictures. One was broken upon arrival. I would never recommend buying products from Silver Australia.
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Have placed 2 substantial silver orders with silver.com. They were great to communicate with me by email on receiving my order, when it shipped & when it should arrive. I also paid by bank wire to avo... Voir plus
I never received the product and then they used their disclaimer saying I missed the time to report not receiving it even though they have the tracking info too. I missed it by two days as it was the... Voir plus
Bought a light from this comapany and it's dreadful quality. Won't even stay on overnight despite a full days charge. Contacted them to request a return as per their 30 day return policy (w... Voir plus
À propos de l'entreprise
Coordonnées de contact
2,2
Bas
27 avis
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Impressive Customer Care ...
I have bought from Silver.com numerous times over the years. Their products are good quality, represent excellent value and come well packaged. Their customer service is first class too. Just recently I returned a broken bracelet and had expected to pay for the repair myself, however they replaced it free of charge - I was blown away. I really, really rate them.
14 octobre 2020
Avis spontané
On 3/16 I placed an order with…
On 3/16 I placed an order with Silver.com. For 4 weeks I did not heard from their team. I contacted their customer service a couple of times inquiring information about my order. The company responded that they have part of my order and are not sure when they'll receive additional quantity of that same product and be able to ship. Also, it was mentioned that once the product is available, orders would be fulfilled in order of receiving (I am hopping that I'm on top of their list, as they have partially my order). At this point, I am very disappointed and wondering will my order be fulfilled at all and when. Also, why the company is not responding with information to customers with open orders for more than 5 weeks, and is being very vague about information related to deliveries.
23 avril 2020
Avis spontané
These guys "lost" my check after silver…
These guys "lost" my check after silver went up after my order how convenient right? Check reviews I am not the only one this is happening to. Plus service is terrible and the refused to let me pay by credit card. If you like your money keep it sd far away from these crooks as possible
10 avril 2020
Avis spontané
Horrible!
Horrible!! I ordered some coins from them back on 3/28. The shipped them out but apparently the address was wrong and got shipped back to them, took them about a week to resend my order, but once again the address was messed up and it was sent back. I had talked to two different people who said I would get my refund back and here I am still waiting on the refund. There are waaaay better places to order from! Never again would I ever consider this place, it's absolutely ridiculous.
29 avril 2019
Avis spontané
Ordered silver rounds from them price…
Ordered silver rounds from them price price was good but it took 18 days from start to finish. I would order again from them again.
21 avril 2019
Avis spontané
User friendly website
Bought 3 10oz. silver bars over the years from them and was pretty satisfied with the time of delivery, condition of the product and the ease of doing business. To be honest, I haven’t look deeply at their prices compared to other sites. Just surprised at their bad ratings here, so I’m putting in my 2 cents.
28 mars 2019
Avis spontané
avoid
Silver.com, you have got to be kidding. And all those other associated odd ball companies located in Dallas Texas.
Had an order strung along for THREE DAYS, no action at all. Really poor service, in fact none at all.
I certainly will not do business here.
2 décembre 2016
Avis spontané
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