SIMPLE Mobile Avis 

One star is too much for this company, if there ws any less than a 0 i wouldnt hesitate to rate it -. absolutely not recommended, i dont understand how come they giving authorities to companies out of the us to ran business on the territory just to robe and scam clients . Please save your money , privacies and headache, its not worth the couple $ you saving. DO NOT do business with SIMPLE MOBILE

Run and don’t look back the worse phone company paid paid didn’t turn my service back on then when o tried to call and ask for a supervisor phone keep on hanging up when I tried to get account to switch service of curse got disconnected… horrible and inconsiderate

The worst phone company ever, with the most rude customer service rep. On planet.earth. The often refer to hanging up when they have.trouble answering questions. They sent me a new sim card as they.are merging with Verizon. The.sim card wasn't working on my phone and.noone. could help. Later I was told to buy a sim card. I did and that did not solve the problem. I found out from my local phone.retailer that it is a constant problem with all former.simple mobile customers trying to make the.switch to Verizon. Noone warns you you may need a new device. My phone is relatively new and I didn't plan to buy a new one any soon.

Purchased this in New York to work with a Samsung A13. Tried to remove the silver foil to reveal the pin but the first 3 numbers rubbed off completely. Thought I would try to cycle through the 999 possible combinations to register the card but then their system wouldn’t recognise the 2 IEMI numbers in my Samsung phone so completely wasted $30. Useless.

Customer service is beyond despicable. You will 100% guaranteed become frustrated with the lack of customer service. Worst in history

Joan you are the one of the worst customer service representatives I had
Simple Mobile after Verizon

These useless people whenever we call just HANG UP can anyone get anymore useless and they get payed for WHAT

The worst phone carrier ever I waited 3 weeks for a SIM card and didn’t receive it called back again for another one still didn’t receive that my phone won’t work without one I’ve lost service time that I paid for due to this also lost my job due to more working from my phone their customer service team didn’t care that I was a single parent lost my job all because they haven’t sent my SIM card to me I would never use their service again they don’t care about their customers.

Awful customer service and service provider ever

I have been trying to buy phones from the website for two days. When I call I get transferred three or four times. I got disconnected twice. The website is just awful and the customer service is a joke. DO NOT USE THIS COMPANY.

Quite easily the worst cell company ever! I've worked with all major and some minor cell companies. I've never had a higher level of ignorance and difficulty than this one. Will not only never use them, but will actively discourage others.

This phone carrier should not be able to do business in the USA, they don't have not one professional customer service representative. I tired canceling my daughter's service for four months and they would not even of I was not in contact. The customer service representatives I spoke to told be I would not be able to talk to a supervisor every time I called.
Save your self the headache just don't do business with them

I would give 0 stars if possible. These fuckn Iranian scammers . WORST FUCKN SERVICE TO EVER ASSOCIATE WITH! Extremely broken English, you can tell they aren’t in the UNITED STATES! THIS BS IS TRASH & needs to be cancelled . I called in to change my number & they locked my out of my service & phone number !

Bought one month of service, locked phone after. Says I need to pay 150 fine or wait 1 year to unlock.
I reported them to better business bureau and forced them to unlock, recommend this to any with similar issues.

Bad service don’t go wirh this. Company. They keep your money and if you transfer your phone they keep your phone number too. Totally scam.

Used to be a good company. Verizon bought it and you knowthe rest of the story.

This company is complete garbage. I had their service for 3 years and they refused to unlock my phone.

My phone was stolen and I had to pay to activate my phone before I could report it stolen to simple mobile I had to buy service and a new phone I would like simple mobile to reimburse me

Call center is in Asia. Workers speak very poor English, and if you ask for a Supervisor you get an excuse and hung up on.

I got an email shipping confirmation for something I did not buy. The operator refused to tell me what card paid for it, how it happened or why. (JUST IGNORE IT HE SAID) I asked for a manager and was told he can't do that because they are trained to handle anything and hung up. I called back and asked for a supervisor, got and excuse and was immediately hung up on.

Simple Mobile is an outlaw operation that will not provide you with your Transfer Pin Number if you decide to get a different phone service and keeping your same phone number. These criminals went one step further and placed a filter on my new phone which prevented me from making calls to a landline. Congress needs to step in and stop these bandits who have the worst customer service that I've ever experienced.