Simply Estates Avis 

The Rhyl branch are scammers. Avoid at all costs. After weeks of being messed around, told the landlord had accepted us, another agent told us the landlord pulled out and we won't be getting our deposit back. Something dodgy going on there. The agent was never in, and every message wasn't responded to until they were nearly closed. So something that should have been easy became a nightmare for nothing. The stress and illness this has caused us, not to mention all our stuff we got rid of to downsize is gone and now our child cannot start school because we were told we had it, only to be messed around so long she lost her place. And then they have the cheek to turn around to us and say we have bad attitudes for obviously being upset after everything we've been put through, out of pocket, etc. People are real and they treat them like they're nothing. I've never had such a terrible experience.

I have been a tenant with them for seven years I had a S21 issued on the 1st December they haven’t helped me and my family to find another house. They even said they had no properties available when they had properties on rightmove! They have not given my deposit back and I’ve had no inspection with me after the house was empty and clean. They haven’t even told me what the landlord is claiming for and they haven’t given me a chance to rectify. I’m taking them to court they have been the worst estate agents I’ve ever dealt with avoid at all costs they are awful! They have even lied to the council about when I moved and have blocked my emails they are so unprofessional. We’ve also had mould poisoning because the living conditions were so bad in the house. They did inspections they saw it that knew about it they did nothing and said to open windows.

Dealt with the girls in the Rhuddlan branch and cannot fault them. Always friendly and helpful whatever the problem. One of the best estate agents I’ve dealt with.

Found service excellent. Friendly Polite knowledgable and accessible staff. Efficient service provided. Everything we need.

As a landlord I have no hesitation in recommending Simply Estates. They are well briefed in the requirements of Govt legislation and quickly found me a good tenant. I have dealt with most of the team at some time or another and they are invariably helpful, thorough and get things done. Most of them have a good sense of humour too and a bit of banter makes all the difference. I hope that Simply Estates continues to go from strength to strength!

Simply Estates have been managing my properties for about 13 years and I have found them to be very professional and extremely helpful in that time. They are a very happy team which gives me a lot of confidence, and nothing is too much trouble for them. I couldn't recommend them more

I have long had Simply Estates (formally REB Letting) manage my properties. The fact that I am still using them, shows they have given very good support over those years.

They’re very friendly & efficient in everything they do

Kylie and her team are super efficient and take full responsibility for managing our ever increasing our portfolio with very limited involvement from us, they take care of all the issue and create solutions not problems. I would fully recommend them to fellow landlord wishing to invest in North Wales.

Nic Aber.

Natasha was really friendly and was very quick to reply to my emails, all the paperwork was done online so there was no hassle of going into the office, I would highly recommend using Simply Estates