SimplyExcess Avis 

289
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've given 5 stars because booking the insurance was easy and communication with Simply Excess was clear and straightforward. It was also a lot less expensive than buying from the car rental company... Voir plus

Noté 5 sur 5 étoiles

I had a very positive experience with Simply Excess. Fortunately, I didn’t need to make a claim or use the insurance during my trip, which is always a good thing! What impressed me most was the e... Voir plus

Noté 4 sur 5 étoiles

Unfortunately when I got to the rental desk I found I didn't have my driving licence and couldn't do the hire in my name. I had already put the insurance in my name as it has to start before the rent... Voir plus

Noté 5 sur 5 étoiles

Very reasonably priced and well worth it for peace of mind where hiring cars are concerned! Fortunately I didn't need to make a claim so I cannot vouch for how good this company would be should I have... Voir plus

À propos de l'entreprise

  1. Courtier d'assurances
  2. Compagnie d'assurance voyage

Écrit par l'entreprise

No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

289 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(289)

171 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A must have for car rental

I’m so glad I found this for car rental, I will definitely use again. Easy website to navigate and sort out an excess without high charges from rental companies. Though I wasn’t even asked to take out an excess at the time of rental. I took pictures as directed before I took the car and when I returned. Super piece of mind to have. Simply excess emailed things to remind to do and what to do in case of a problem. Luckily I didn’t have any problems. A great policy.

7 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Please beware when purchasing car hire…

Please beware when purchasing car hire excess insurance from this company. I recently purchased a product from them but when inputting my surname onto their system, their system did not print my surname correctly. I immediately reached out to them to query this via email to avoid any difficulties down the line when claiming the policy, but had received no reply from Simply Excess. Due to this, I then decided to cancel my policy on Monday 29/09, way ahead of the policy start date of Friday 03/10, but as of today Monday 06/10 I still have not received the refund despite their FAQ claiming the refund would be back to me by 3/5 working days. To show my case is real, the policy number is A/3979/27764026 and I would urge future buyer to be cautious when purchasing a policy from them. I have yet to make any claim from them and yet this process of just claiming the refund for my cancellatiom has already taken a long time.

6 octobre 2025
Avis spontané
Logo de SimplyExcess

Réponse de SimplyExcess

Dear Mr Ton That,

We’re genuinely sorry that your experience fell short of expectations. It appears that your original email unfortunately landed in our spam folder and was therefore missed — something we are now addressing internally to ensure it doesn’t happen again.

Please rest assured that the minor formatting issue with your surname would not have affected the validity of your cover in any way. Your cancellation was processed as soon as it was located, and refunds can take up to 10 days to appear, depending on your bank’s processing time — slightly longer than our usual 3–5 day turnaround.

We do apologise for the inconvenience and for the lack of timely communication. As a gesture of goodwill, we’d be happy to offer you a discount on any future policy should you choose to give us another try.

Noté 5 sur 5 étoiles

Easy to use, good value.

Having struggled to make the online payment with another excess insurer, I tried SimplyExcess.

Easy to use, didn’t need to make a claim, but saved a small fortune relative to the Hire company’s option.

Will use again.

3 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy to book

Easy to book. Didn’t need to claim, so unsure how the process would have worked out.

3 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Simples 5 ✨

Car rental excess policy was regrettably “excessive” . The online process with Simplyexcess was quick and easy. Towards the end of the agreement I needed to amend the return time by a few hours, communicated by e mail , subsequent email response within a very short period of time , agreed and at no extra cost. Will use again.

16 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Quick and Easy - Insurance how it should be!

First time using Simply Excess and glad I did. I had a double tyre blow out in the Albanian mountains which cost over 700 euro to repair. I emailed them the following day to register the claim and they sent a very helpful response, explaining what I needed to do and what evidence I would need to send them. They said that because I had registered the claim by email I didn't need to fill out the forms or send the evidence until I got back as I was only halfway through my holiday. Sixt provided all the evidence I needed and I submitted the paperwork a few days after I got back. Less than a week later the claim was accepted in full and the money on the way to my account.

No stress, no fuss, no push back. Couldn't ask for an easier process and all team members I interacted with were really helpful. Highly recommended and I would definitely use them again for Car Hire Excess insurance.

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

It worked for me. No complaints here.

I normally take out xs policy insurance as the xs on rental cars has gone crazy over the past few years. Used to be typically €150-250 but now over €1000 isn't unusual. Haven't used this company before but 4 days cover was £7.95. Its a no brainer and I liked their follow up emails. Didn't make any claim so can't speak to that experience but I like what I saw.

9 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy to arrange competitive insurance…

Easy to arrange competitive insurance which negates the hard sell tactics of the ridiculously priced add on policies at the hire company desk, very informative and helpful notifications throughout, although thankfully didn’t need to make a claim.

10 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Good competitive policy, easy to purchase

We have used SimplyExcess a few times now and are happy with the service. The rates quoted are very good compared to car hire companies and the cover is easy to arrange online.
I had a minor issue when I requested a slight change to the end time of my cover period, it took several emails to get the amended policy documents.
Fortunately we have never had to make a claim against our policies so cannot comment on that part of service.

19 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Superb service

Superb service. Wiber Car rental in Majorca claimed we had damaged the car because we had not uploaded pictures on their website within 24 hours. Charged us over £400. Simply excess dealt with this incredibly efficiently. Would definitely recommend!

19 juillet 2025
Avis spontané

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