Seamless purchase, easy website, fast delivery and extremely well packaged. Plants lovely and healthy, can't ask for more. Excellent value for money. Highly recommended.
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Gorgeous, healthy plants delivered quickly. Good price and much larger than I expected. Packaged well to ensure they were not damaged in transit.
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The rose came super quick and well packaged! However it has black spot, so I’m hoping it won’t affect my other two climbing roses
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The company responded very quickly to my concern about the ‘dead’ looking plants that arrived. I’m assuming that as they are digitalis they are dormant but I would have expected to see some sign of li... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At simply plants, we believe gardening should feel simple. We take the confusion out of buying plants online, replacing it with clear guidance, easy choices, and plants that grow with confidence. Whether you’re new to gardening or short on time, we’re here to help you get it right, without the guesswork. No jargon. No overwhelm. Behind simply plants is the trusted team at Hedges Direct, bringing years of expertise, high quality plants and reliable delivery. So you get the best of both worlds, expert knowledge, made simple.
Coordonnées de contact
York House, Ackhurst Business Park, Foxhole Road, Chorley, PR71NY, Lancashire, Royaume-Uni
- support@simplyplants.com
- simplyplants.com
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3 plants
Sedum - quite big and rather bent and broken stems in transport
Echinacea - not a great plant
Phlox - bit tired but it is August so typical I guess
29 juillet 2026
Réponse de simply plants
Hi Julia,
I'm sorry to hear that your plants didn't arrive in the condition you expected. I did try to give you a call but wasn't able to get through.
If you could get back to me at your earliest convivence and hopefully we can get this issues resolved for you.
I look forward to speaking with you.
Hannah, Customer Care
Would give more stars if possible
Would give more stars if possible. Really lovely rose, well packed and quickly delivered so arrived in perfect condition. It had buds that have already opened. Value was excellent as well
30 juillet 2026
Réponse de simply plants
Hi Margaret,
Thank you for taking the time to leave us a review, your feedback is greatly appreciated.
It's amazing to hear that your Rose arrived safely & in a good condition.
We hope to see you shopping with us at Simply Plants again soon.
Hannah, Customer Care 🪴
Great plants and timely response when delayed
My Delivery was initially delayed, and I was dissapointed. However after simply plants understood my feelings they went above and beyond to fix the issue and compensate me in an appropriate way. When my grasses did arrive, I was pleased with them, they were of a high quality and planted well, considering the drought conditions the UK had been experiencing. I would definately buy from this compant again and I am a very keen plant person!! Thank you
29 juillet 2026
Réponse de simply plants
Hi Frances,
Thank you for taking the time to leave us a review. I did try to ring you this morning, to discuss, unfortunately I was unable to reach you.
I have now emailed you regarding this issue, if you could get back to me that would be greatly appreciated.
I am sorry for the issues you have experienced with your order, I will be feeling this back to the relevant teams.
I look forward to hearing from you.
Hannah, Customer Care
Plants were stacked on top of each…
Plants were stacked on top of each other and very much smaller than expected compared to the same size pot bought in Waitrose which was large with lots of flowers
29 juillet 2026
Réponse de simply plants
Hi Susanne,
Thank you for taking my call this morning. I am sorry to hear the issues you have had with your order.
I will be feeding your experience back to our dispatch team and courier.
As discussed I have now arranged for some Seaweed Biostimulant to be sent out to you. Hopefully, this will allow your Hydrangea's to recover.
Hannah, Customer Care
Excellent plants and excellent condition
Excellent plants and excellent condition. They have settled in well and are starting to grow.
Can absolutely reccommed
4 juillet 2026
Réponse de simply plants
Hi Terry,
Thank you for taking the time to leave us feedback on your order.
I am so glad to hear that your plants arrived in great condition, and that they have settled in well! I hope they continue to thrive.
Your recommendation is greatly appreciated. We hope to see you shopping with us at Simply Plants again soon.
Hannah, Customer Care 🪴
Hi my plants arrived safely
Hi my plants arrived safely, but couldn't plant out as I was ill ,one wk later I planted they look well ,fingers crossed I havnt hurt them thank you 😊
19 juillet 2026
Réponse de simply plants
Hi Linda,
Thank you for taking the time to leave us a review regarding your order.
I am sorry to hear the issues you had with planting! I'm glad the plants were still okay to plant when you felt better.
I hope they are now settled in and thriving.
Hannah, Customer Care 🪴
Good service
Good service, quick and kept you updated
Wasnt so impressed with courier, swinging the box about, soil all came out and plant arrived uneven, i told driver not to swing the box as fragile....maybe plants should be packed and labelled as fragile !
17 juillet 2026
Réponse de simply plants
Hi Penny,
I am sorry to hear the issues you had with the delivery, this is defiantly not the level of standards we expect. I will feed this back to the relevant teams.
I hope that your plants are now doing okay and are settled in.
Hannah, Customer Care 🪴
Still awaiting delivery.
Ordered on 26/7/26….. still not delivered as of 2/8/26 emailed customer services for an update but as yet no reply received.
26 juillet 2026
Réponse de simply plants
Hi Mark,
I am sorry to hear about the issues with your order and the delay in communication.
Thank you for taking the time to speak to me today, as discussed I have now emailed you over a voucher you can use on future orders.
If you require any further assistance please don't hesitate to contact myself or the Customer Service team.
Hannah, Customer Care
Order taken : no plants in stock
I had an apology the day after I ordered to apologise for a delay & was told next day dispatch was not possible. Initially that was ok as a refund of extra postage paid was made.
Next day I was told there was another days delay but dispatch would be the following day.
But then 2 days later I was told they didn’t have the plants I ordered & the orders was cancelled.
It may I didn’t get the plants in time for the day I needed to gift them.
Clearly there was never any stock so the whole order was a let down.
Lastly I had to ask twice for my refund, which I did get in full.
So not yet end of the world but a very disappointing experience.
19 juillet 2026
Réponse de simply plants
Hi Rebecca,
Thank you for taking the time to leave us a review, I am sorry to hear this is the experience you had while ordering from us.
I did try to ring you this morning, unfortunately I was unable to get through to you. I have now followed up with an email.
If you could either give me a call back or reply to my email, I would appreciate the opportunity to rectify this to the best of my ability.
Hannah, Customer Care
Perranporth shade loving plants
Initially found plants I wanted and ordered but no sign of them until I prompted the company.Arrived then within 24 hours.2 of plants excellent but 2 quite small and waiting to see if they will thrive now planted.
17 juillet 2026
Réponse de simply plants
Hi Elizabeth,
Thank you for taking the time to leave us a review, I am sorry to hear the issues you have had with your order.
I did try to ring you this afternoon, unfortunately I was unable to get through to you.
I have now popped you an email in regards to this, hopefully we will be able to rectify this issue for you.
I look forward to hearing from you.
Hannah, Customer Care
They didn’t have what I ordered at this…
They didn’t have what I ordered at this time
25 juillet 2026
Réponse de simply plants
Hi Avril,
Thank you for taking the time to leave us a review. I am sorry to hear the issues you have had with your order.
I have tried to ring you this morning, unfortunately I was unable to get through to you.
I have followed up with an email, it would be great if you could get back to me on there or give me a call on 01257 447530.
Hannah, Customer Care
Beautiful plants
Beautiful plants, good size, good condition, well packaged and reasonably priced.
26 juillet 2026
Réponse de simply plants
Hi,
Thank you for taking the time to leave us a review.
I am so glad to hear that all the plants arrived safely & in a healthy condition.
We hope to see you shopping with us at Simply Plants again soon!
Hannah, Customer Care 🪴
Plants arrived damaged
Plants arrived damaged, box was half open and the plants all over the place.
1 plant had powdery mildew, had to cut most of the stems and leaves off, leaving 3 branches with only leaves at the end of stems. 3 other plants, had half the leaves turning black. Spent ages trimming & potting up, they are now all in full sun, hoping they will all grow & develop well after a bad start. I am disappointed at the state of them when they arrived. I Don’t think I will order from here again.
Further update -
On Friday 14th August I received new plants to replace the original ones and these were in a worse state than the first lot. They were in an appalling state & once cleaned up are none existent. All the plants I received have some sort of fungal issue.I did appreciate the customer service response originally but I emailed on Friday and still no response, it’s now Thursday 20th August, service is just not great at all. I really would like my money back, and I definitely will not be getting anything from you ever again.
24 juillet 2026
Réponse de simply plants
Hi Tina,
Thank you for taking the time to leave us a review and taking my call this afternoon.
Again, I am sorry to hear the experience you've had with your order. This is definitely not the level of standards we expect for our customers.
As discussed on the phone, I have now emailed you regarding the issue. I look forward to speaking with you.
Hannah, Customer Care
Absolutely stunning plant well packaged…
Absolutely stunning plant well packaged and great delivery Ty
17 juillet 2026
Réponse de simply plants
Hi Adrian,
Thank you for taking the time to leave us tis lovely feedback, it is greatly appreciated.
It is amazing to hear that your plants arrived in great condition and everything went smoothly with your delivery.
Hannah, Customer Care 🌿
Although the plant arrived late the…
Although the plant arrived late the quality of the plant was excellent.
16 juillet 2026
Réponse de simply plants
Hi Sandra,
Thank you for your email, we really appreciate your feedback.
I am sorry to hear about the delay in your delivery, I will feed this back to the relevant teams so we can improve in the future.
It's great to hear that the plants arrived in great condition, I hope they are settling in!
Hannah, Customer Care 🌱✨
Réponse de simply plants
Hi Catherine,
Thank you for taking the time to leave us a review, we really appreciate the feedback.
I am so glad to hear that your plants arrived in wonderful condition, I hope they are now thriving!
Hannah, Customer Care 🪴
Good experience
Good quality plants at a good price well packaged all round good experience
21 juillet 2026
Réponse de simply plants
Hi,
Thank you for taking the time to leave us a review, we really appreciate your feedback.
I am so glad to hear that your plants arrived safely & healthy! I hope they are settling in well and are now thriving.
All of us at Simply Plants hope to see you shopping with us again soon.
Hannah, Customer Care 🪴
2 healthy plants received in good time
14 juillet 2026
Réponse de simply plants
Hi Nikki,
Thank you for taking the time to leave us a review, your feedback is greatly appreciated.
I am so happy to hear that your plants ordered safely and healthy! I hope they are now settling in and doing well.
We hope to see you shopping with us at Simply Plants again soon.
Hannah, Customer Care 🌿✨
I ordered a magnolia plant as a 25th…
I ordered a magnolia plant as a 25th wedding anniversary present. It arrived promptly & in fabulous condition. Much bigger than I anticipated. My friends were absolutely delighted with it. We can't wait to see the flowers in the Spring.
I will definitely use Simply Plants again
Well done 👍
Regards
Marion
24 juillet 2026
Avis spontané
Réponse de simply plants
Hi Marion,
Thank you so much for taking the time to leave us a review, it is greatly appreciated by all of us at Simply Plants.
I am so glad to hear the Magnolia you ordered arrived in great condition and was apart of such a special occasion.
Hopefully, we see you shopping with us again soon!
Hannah, Customer Care 🪴✨
Dusappointed
I ordered two plants. One was in good condition with buds on it. The second was damaged with the branches with buds snapped. Both plants had lots of yellow dying leaves towards the bottom of the plant which I needed to remove.
I’m hoping the second plant will recover and flower next year but I am disappointed with it. The plants were bought because I have a new granddaughter whose name is Eden Rose. I have gifted the good Eden Rose plant to her parents and have kept the damaged one for myself in the hope that it recovers.
12 juillet 2026
Réponse de simply plants
Hi Julie,
Thank you for taking the time to leave us a review, we appreciate the feedback.
I am sorry to hear the issues you have had with your Roses. This is not the standard of quality we expect our customers to receive.
I did try to ring you this afternoon, unfortunately I was unable to get through. I have emailed you, to discuss this further.
I look forward to hearing from you.
Hannah, Customer Care
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