Omg 🤩🤩 I have bought many sex toys and Ive never been able to find one powerful enough. None, zero!! Until now. 😁 I bought 2 clitoral vibrators absolutely amazing. They both leave me highly satis... Voir plus
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Lisez les avis des autres
Order was placed and then shipped from the uk to Denmark where it was then lost. According to the website all items are stored in the uk. No idea why it was sent to Denmark. Refund took longer t... Voir plus
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After leaving not such a good review, I thought maybe the product is defective. I contacted customer support and they were just fantastic and said they would send a new one straight away. I cant fau... Voir plus
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Absolutely fantastic company. They have a range of top quality products at more than half the price of some well known companies and their customer service is incredible. I emailed them about a produc... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We know a lot about sex toys and we want to pass this knowledge on to you. With Sinful you get the best and newest products on the market, and we will do everything we can to help you find the products that are perfect for you. Sinful is for everyone dreaming of a more playful sex life with beautifully designed sex toys and erotic accessories of very high quality. If you are looking for us on the internet, you might be searching for Sinful, Sinfull or Singul – like a lot of people are. The correct name is of course “Sinful”. We are called many names, but our goal is still to help as many people as possible to experience more pleasure. That is our mission here at Sinful – to provide pleasure and a more playful sex life for everyone.
Écrit par l'entreprise
Coordonnées de contact
Unit 1 Station Court, NR93AY, Hethersett, Royaume-Uni
- 0330 808 5261
- service@sinful.co.uk
- sinful.co.uk
4,5
Excellent
695 avis
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Fantastic and quick response always…
Fantastic and quick response always happy to resolve any issues
18 avril 2026
Great experience
Had an issue with a toy. Spoke to Alisa who was great and got it fixed for us right away!
17 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great customer service
After leaving not such a good review, I thought maybe the product is defective. I contacted customer support and they were just fantastic and said they would send a new one straight away. I cant fault their help! I will leave a product review when I get a working product 😁😁
16 avril 2026
Réponse : Sinful.co.uk
Hi Sally
Thanks a bunch for the positive feedback! 🥳
We're really glad our customer support team could help and make things right for you. We're sorry you had an issue with the first one, and we appreciate you giving us the chance to fix it.🙌
Thanks again for your understanding and support!
Frederik
Customer Care Manager, Sinful
Omg 🤩🤩
Omg 🤩🤩
I have bought many sex toys and Ive never been able to find one powerful enough. None, zero!! Until now. 😁
I bought 2 clitoral vibrators absolutely amazing. They both leave me highly satisfied. Thankyou Sinful
8 avril 2026
Réponse : Sinful.co.uk
Hi there! 😊
Omg 🤩🤩 Thank you so much for this amazing review! We're absolutely thrilled to hear that you've finally found clitoral vibrators powerful enough to fully satisfy you — especially after trying so many others that fell short!
It's comments like yours that make our day. Knowing that both vibrators left you "highly satisfied" means we’re doing something right. Thank you for choosing Sinful and for taking the time to share your excitement with us!
If you ever want recommendations for even more powerful toys, new arrivals, or anything else, we’re always here to help.
Thanks again — enjoy every moment! 🔥
Kind regards,
Frederik
Customer Care Manager, Sinful
Order was placed and then shipped from…
Order was placed and then shipped from the uk to Denmark where it was then lost. According to the website all items are stored in the uk. No idea why it was sent to Denmark.
Refund took longer than expected but it finally arrived.
Theo was very helpful but be warned that items are not stocked in the uk so delivery times are much longer than stated and also not insured as they use basic royal mail.
8 avril 2026
Avis spontané
Réponse : Sinful.co.uk
Hi James,
Thank you for your feedback – it means a lot to us!🙌
I'm glad to hear Theo was helpful with your order.
We are a Danish company and ship all orders directly from our warehouse in Denmark. However, we are looking into the possibility of opening a local warehouse in the UK to make delivery faster for our UK customers. 🥳
Kind regards,
Frederik
Customer Care Manager, Sinful
Absolutely Fantastic Company!
Absolutely fantastic company. They have a range of top quality products at more than half the price of some well known companies and their customer service is incredible. I emailed them about a product that had stopped charging and they came back to me straight away, asked me to email proof and then sent out a replacement asap. Could not be happier. I have ordered from them a few times and no problems.
31 mars 2026
Avis spontané
Réponse : Sinful.co.uk
Thank you so much for your amazing review! 💜
We’re absolutely delighted to hear that you’re happy with both our products and our customer service. It means a lot to us that you’ve chosen to order from us multiple times and had such a positive experience each time.
We’re especially glad we could quickly resolve the issue for you, that’s exactly the level of service we aim to provide. 🌷
Thanks again for your support, we truly appreciate it!
Wishing you a wonderful day! 😊
Venla
Customer Care, Sinful
SINFULLY FABULOUS!!!
Fabulous products, trust worthy, discreet packaging.
Very happy with my experience with Sinful.
31 mars 2026
Réponse : Sinful.co.uk
SINFULLY amazing review. thank you so much! ✨
We’re thrilled to hear you loved the products and had a great experience with us. Discreet packaging and trust are super important to us, so it means a lot to know we delivered on that.
We truly appreciate your support! 🌷
Wishing you a wonderful day! 💜
Venla
Customer Care, Sinful
Great service and excellent response
Great service and excellent response
Good company great products
26 mars 2026
Réponse : Sinful.co.uk
Thank you so much for your kind words!
We’re really pleased to hear you’re happy with both our service and products. Providing a great experience from start to finish is what we strive for. 😊
Wishing you a wonderful day! 💜
Venla
Customer Care, Sinful
Great customer service, fast deliver & good quality
Had a small issue with a toy 6 months on. Very easy discussion and Issue solved immediately, without hassle. Great company and look forward to our next purchase!
26 mars 2026
Réponse : Sinful.co.uk
Thank you for your kind feedback! 🤗✨
We’re so glad to hear you’ve had a positive experience with us, from fast delivery to product quality. It’s great to know our team could step in and resolve things smoothly for you, even months later.
We really appreciate your trust and can’t wait to welcome you back again soon!
Wishing you a wonderful day! 💜
Venla
Customer Care, Sinful
They were very helpful with a delivery…
They were very helpful with a delivery issue I had, the problem was dealt with my email was very quickly replied to!
24 mars 2026
Réponse : Sinful.co.uk
Thank you for your feedback!
We’re pleased to hear your delivery issue was handled quickly and that you received a prompt response from our team. That’s exactly the level of service we aim to provide. 🤗
Wishing you a wonderful day! 💜
Venla
Customer Care, Sinful
High recommended
I cannot recommend this store enough! The level of customer service is truly world-class. They solved my issue instantly and with such a professional, friendly approach that I was genuinely impressed.
It’s refreshing to see a company that treats its customers with such care and respect. From now on, my wife and I will be doing all our shopping here, and I will be recommending this shop to everyone I know. If you're looking for quality and great support, this is the place!
24 mars 2026
Réponse : Sinful.co.uk
Wow! Thank you so much for your incredible review. 🙏🏼
We’re thrilled to hear you and your wife had such a positive experience with our customer service. Providing professional, friendly, and caring support is exactly what we aim for, so it’s fantastic to know we made such a great impression.
We truly appreciate your kind words and recommendations, it means the world to us! 🤗
Wishing you a wonderful day! 💜
Venla
Customer Care, Sinful
Waste of time
My order didn't turn up. I emailed 3 times. Then they asked me to write a review. Here you go.
2 mars 2026
Avis spontané
Réponse : Sinful.co.uk
Hi there!
We're truly sorry to hear if you haven't heard back from us! 😥
We're unfortunately not able to locate your order given there's no information linked to your review.
Please get back to us at service@sinful.co.uk and we'll solve the matter right up!
Kind regards,
Frederik
Customer Care Manager, Sinful
Super customer service
Super customer service. They are quick to respond to any questions and have a positive approach to resolving any issues
5 mars 2026
Réponse : Sinful.co.uk
Hi John,
Thanks a bunch for the fantastic feedback! 😍
We're thrilled to hear that you were pleased with our service and had a positive experience.
We're already looking forward to seeing you again.
Frederik
Customer Care Manager, Sinful
Réponse : Sinful.co.uk
Hi Kenny,
Thanks a bunch for the five stars – we're thrilled you've picked us! ⭐⭐⭐⭐⭐
Wishing you a fantastic day! 💕
Frederik
Customer Care Manager, Sinful
Had a issue with shipping the customer…
Had a issue with shipping the customer service team are amazing!!
First refunded my shipping fees and then when that didn’t work they fully refunded the item and i have now placed the order again!
9 mars 2026
Avis spontané
Réponse : Sinful.co.uk
Hi Lou,
A big thank you for the fantastic review! ⭐
Our Customer Care Team is putting in the effort to provide the best service possible, and we're thrilled to hear it's appreciated.
Thanks again, from our entire team!
Wishing you a lovely day! 💕
Frederik
Customer Care Manager, Sinful
Réponse : Sinful.co.uk
Hi Christian
Thank you for the feedback!
We're truly sorry the product turned out to be defective after first times usage😥
I've just issued a complete refund of your order #10019743049 - you should get a separate email in this regard.
We're truly hoping you'd consider giving us a second chance🙌
Kind regards,
Frederik
Customer Care Manager, Sinful
Sinful is the best 😋
Easy online shopping
Postage was quick
Well packaged
I will use again
I highly recommend
4 mars 2026
Réponse : Sinful.co.uk
Hi Louise,
Thanks a million for the 5 stars! ⭐
It's fantastic to hear that your package reached you in record time. I hope you're satisfied with your purchase! 😍
Wishing you a wonderful day! 😊
Frederik
Customer Care Manager, Sinful
10/10 Customer Service
Got a product, worked well for about two months before it stopped working. Emailed their customer service, had to send a wee video of product not working and they quickly emailed back saying they'd send a replacement asap. No faffing about :)
3 mars 2026
Réponse : Sinful.co.uk
Hi there,
Wow, what an amazing review! Thank you so much! 😍
It's truly heartwarming to know that you consistently have positive experiences when shopping with us—exactly what we aim for. It's fantastic that our customer service could assist you with your questions. We're always here and ready to help! 😍
Hoping to see you again soon! 🎉
Frederik
Customer Care Manager, Sinful
Excellent customer service
Courier lost my parcel, customer service sorted the issue and sent a replacement promptly.
12 février 2026
Réponse : Sinful.co.uk
Hi David,
Thanks a bunch for the fantastic feedback! 😍
We're thrilled to hear that you were pleased with our service and had a positive experience.
We're already looking forward to seeing you again.
Frederik
Customer Care Manager, Sinful
Arrived quickly and safely
Arrived quickly and safely. Quality was ok and it looked sooooo good on my g/f. Although the packaging was way too big for the item...what i ordered could of easily fitted through a letterbox.
25 février 2026
Réponse : Sinful.co.uk
Hi Paul,
A big thank you for your constructive review! 😊
We're delighted that you chose us!
Wishing you a truly wonderful day! 💕
Frederik
Customer Care Manager, Sinful
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