Modern Kitchen Appliances Avis 

Quick and easy to order and product arrived well packaged and as described

Great service, price and products. Super fast delivery

Very happy with my order delivery was as I expected
Driver was friendly and asked where we wanted it
Microwave perfect 🤩

Absolutely first class service, I made an error when ordering but they picked it and called me to check - fantastic

MKA are very easy to deal with, always available for any queries. Would definitely buy off them again.

Excellent delivery. We were kept in the loop by receiving regular messages.

Great choice of products at good prices. Quick and easy delivery , very happy customer.

I was advised that my 1st choice purchase had a manufacturer delay.
Modern kitchens offered a number of alternatives, one of which I chose.
My second choice was deliverd within 24hrs.

There was a delay in my product which was out with MKA’s control but they kept in touch and communication was great. I would highly recommend and use again in the future.

Very straightforward and efficient ordering service. Kept me updated re the order and delivery dates. Parcel was extremely well packaged, and the delivery was super fast too. The carrier APC also kept me updated and delivered within the 2 hour window they had stated.
A 5* service

Great price. Very fast delivery. All round great service.

Great service and product

Good service and delivery
Easy to contact

Took weeks and weeks to get appliance in
After some phone calls they said it's on the fast delivery
Took 2 weeks on top of that
Joke
Not happy

Would have given 5 stars but long dispatch nearly two weeks to receive order. Item arrived broken, contacted customer service by chat and email and received quick assistance. Sent item back and received new one shortly after. Can recommend

We purchased a Franke kitchen tap recently. Service was excellent and delivery was swift. While the tap wasn’t compatible, we had amazing service from Sandra. I would thoroughly recommend Modern Kitchen Appliances!

I was super happy with this company last year when I was sourcing a specific Franke tap to go with my new new Franke sink and kitchen.

Although the tap was delayed for more than a month, I was kept informed and updated on progress. As I had another tap that would work more than adequately in the interim I was happy to wait.

This tap was delivered and fully fulfilled my expectations and worked extremely well until it suddenly ceased to function just under a year from installation. The easy slide selection was stiff and impossibile to immediately select the hot function.

As I have rheumatoid arthritis,ease of use was paramount when I selected the tap.

I tried to call and constanly had the phone dial out, so emailed on the 3rd of May and attempted to use the chat service.

I was asked for a video of the issue and supplied this immediately on the 6th May.

Since then no correspondance or response to my request for an update.

More calls unanswered.

Today I spoke with a very polite assistant in a call centre, who said the video had been received but not progressed.

If you are buying something and nothing goes a miss then they are probably a good company with competitive pricing. But you judge a great company on how they handle things when they go wrong and so far I feel very let down with £300+ purchase.

Hob double packed arrived in perfect condition, packed instructions were not in English, but found and downloaded English version at no cost. Delivery from date of ordering was a little extended but near to the quoted date, I was kept informed of progress of expected delivery by Modern and the delivery courier.
Courier delivered at per my instruction.
Would use again.

Hob arrived in pristine condition- robust packaging. Only minor complaint was length of time from placing the order (and paying for it) and actual delivery.