Sit-Stand.Com® Avis 844

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The sit stand desk, as a product, is a fantastic edition to any remote/hybrid workspace. The product has great stability and you can adjust seamlessly from sitting to standing in seconds (even with... Voir plus

Noté 4 sur 5 étoiles

This was my 2nd Sit & Stand Table order from them! Manager was open to offer us the NHS discount & bundle ii some freebies, so we got a great deal! The Installation guy was really patient despit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My Yoyo Pro 2 desk arrived and was assembled by the deliverer with no hassle. Its a solid well-built desk with a sturdy frame and cable management options are much appreciated. The desk supports prese... Voir plus

Noté 5 sur 5 étoiles

I bought a corner sit-stand desk a year ago and it was the best decision I ever made for my working environment! I love the desk, it's spacious, the electric motor works really well and, most importan... Voir plus

À propos de l'entreprise

  1. Fournisseur de matériel de bureau

Écrit par l'entreprise

Europe’s #1 exclusive supplier of Standing Desks & Active Office Accessories. Our mission is to convert sedentary offices to active, healthy and productive workplaces. Simple. We offer the best range of height adjustable standing desks, active seating and accessories to empower office workers to sit less and move more comfortably and productively. Powerful but simple. More Choices. Best Prices. Work Smart. Work Healthier.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

844 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 3 sur 5 étoiles

Useful but not easy to move

This is great and very useful - however I managed to move it up but have not been able to move it down again. So I have to lift it off my desk when I am not using it, which is OK but not ideal.
If I was able to move it up and down easily I would have given 5 stars...

20 août 2021
Noté 1 sur 5 étoiles

I am yet to have my desk fitted

I am yet to have my desk fitted,
Customer service is slow, delivery is a lot longer than 7-12 "working days"
The business is hardly very accommodating considering the cost of the desk so customer is definitely not at the centre of the experience.

I'm sure once my desk is fitted it will be a great product, but I've had more emails and bumph asking about how good sit-stand are that I simply couldn't put up with it any longer.

20 août 2021
Logo de Sit-Stand.Com®

Réponse de Sit-Stand.Com®

Dear Ben,

Thank you for taking the time to leave this review. I am sorry that your experience hasn't been as good as it could have been so far, but we assure you that your feedback will be passed on to our customer service team and operations department.

I am aware of how important a fast turnaround can be when buying an item like a desk, which is why we offer installations in 7-12 days. We want all customers to feel confident in their purchase and know they'll get the best possible support from us - even if there are any issues with their order.

We kindly request you to include the specifics of this issue in an email adding the ORDER REFERENCE to aftersales@sit-stand.com.

A member of our Aftersales Team will then respond speedily.

Gavin Bradley
Managing Director
Sit-Stand.Com®

Noté 5 sur 5 étoiles

Easy to assemble

Easy to assemble, sturdy and so effective. I was cramping up and having back pain from sitting down for 7-8 hours a day, but now with my Yo-Yo 90 sit-stand desk that's no longer a problem. Using the Yo-Yo Mat when I'm standing is so comfortable that I have to remind myself to sit down every so often. Awesome product, I wish I'd known about it sooner.

20 août 2021
Noté 1 sur 5 étoiles

I still didn't receive my desk and no…

I still didn't receive my desk and no contact for 2 weeks.

20 août 2021
Logo de Sit-Stand.Com®

Réponse de Sit-Stand.Com®

Dear Alan,

We apologize for the delayed response. We have been experiencing a high volume of customer service questions and inquiries which has caused delays in our response time. I can assure you that we are working diligently to get back on track with responding to all messages as soon as possible.

It is likely to have resulted from a major surge in orders this month, and your order appears not to have been correctly processed. We would like to investigate the matter further and kindly request you to include the specifics of this issue in an email adding your ORDER REFERENCE to aftersales@sit-stand.com.

A member of our Aftersales Team will then respond speedily.

Gavin Bradley
Managing Director
Sit-Stand.Com®

Noté 5 sur 5 étoiles

Took delivery of a Kopulus Sit-Stand…

Took delivery of a Kopulus Sit-Stand desk from Sit-stand.com. Excellent product and excellent service throughout. They even turned up and built the desk for me which took away a headache. I've had the desk 4 weeks now and it's a game changer.

20 août 2021
Noté 3 sur 5 étoiles

Poor delivery service

I am sure that the product itself may be good, but unfortunately the experience of getting it has been poor. I ordered a desk over a month ago. The desk I ordered arrived with a broken top. I was told that Sit-Stand would be in touch that day to organise delivery of a new one. They weren’t. I spoke with a (friendly) man on the chat function a week later to find out what had happened. He said that Sit-Stand would be in touch with a new delivery date that day or the next. They weren’t. I have now spoken for a third time with someone at Sit-Stand who was again unable to give me any firm date for delivery, but has told me that Sit-Stand would be in touch. I am not sure that I trust that assurance. I hope that other people’s experience of customer service is a bit better and that I eventually get the desk!

UPDATE: the product itself arrived, and is very good. SitStand were helpful after this initial review and the installation was good. I’ve edited my experience accordingly.

20 août 2021
Logo de Sit-Stand.Com®

Réponse de Sit-Stand.Com®

Dear Julian,

We are so sorry that the desk you received arrived damaged. We pride ourselves on producing error-free solutions and would like to this investigate fully and take necessary action to resolve this issue to your satisfaction.

We kindly request you to include the specifics of this issue in an email adding the ORDER REFERENCE to aftersales@sit-stand.com.

A member of our Aftersales Team will then respond speedily.

Gavin Bradley
Managing Director
Sit-Stand.Com®

Noté 5 sur 5 étoiles

After a 18 months of working from home…

After a 18 months of working from home due to Covid restrictions, I developed a trapped nerve in my neck due to my poor posture. It was incredibly painful and I needed to do something to break my bad habits.
After some research I ordered a Yo-Yo desk and I am really impressed. Very easy to assemble and easy to adjust heights. I now stand for my work and sit during team meetings on Zoom etc and I am managing to break my bad posture of leaning forward and peering at my screen, and as it just sits on my desk I can take it to work when we return to the workplace.
With this and physio my neck has radically improved - I am very pleased.

19 août 2021
Noté 5 sur 5 étoiles

Excellent product

Excellent product, quick and easy delivery and great support via online chat; going through each product and helping to understand which product would be most suitable.
well worth it and the customer service- excellent!

18 août 2021
Noté 5 sur 5 étoiles

Game changer!

A sit/stand desk is a game changer! I've loved mine since I got it a couple of months ago.

I've noticed better energy throughout the day, better posture for more of the time and so easy to move from sitting to standing and back.

18 août 2021
Noté 5 sur 5 étoiles

I got my yo-yo desk from Sit-Stand.com

I got my yo-yo desk from Sit-Stand.com. So my review is for both the desk AND also for the service I received from Sit-Stand.com. So on the whole, I love my new desk. It looks great, is very sturdy and finished well and I now enjoy being able to stand and work when I want to - I run a lot of online training and enablement over Zoom - being able to do that standing up (which I would be doing in-person) is game changing. The desk itself was incredibly clear to put up and not challenging though it is heavy so some may want to take advantage of the installation service. I didn't need one of the options (cable management) in the end so I would have loved the site to have been a little clearer in terms of helping me choose the right options for my needs. Furthermore, two of the options (cable management and under the desk power strips) had no fitting instructions or guidance (nor where there any on Sit-Stand.com or the manufacturer of the item). I managed to figure it out but some may struggle. In terms of service from Sit-Stand.com, the website was easy to navigate, it was simple to identify which items were in stock and the items were delivered promptly and safely. So all in all I would buy yo-yo products and I would buy them from Sit-Stand.com

18 août 2021
Noté 5 sur 5 étoiles

I love my sit stand desk

I love my sit stand desk. It has made working from home easier, while adding health benefits. The ordering was easy and the desk was delivered on time. I opted for self build, and within a couple of hours I had it up and running.

18 août 2021
Noté 5 sur 5 étoiles

Overall excellent product a d service

Web site easy to navigate and use. Samples were sent promptly. Ordering easy. Communication on delivery was excellent. Desk delivered on time with advanced notice of exact time on the day. Installer was friendly and efficient. Installer gave clear demonstration of how to use desk. Overall an excellent product and service.

18 août 2021
Noté 5 sur 5 étoiles

Great product, superb customer service

The standing desk riser I've received (Yo-Yo Desk 90) is superb so far. A very well built unit that takes very little time to set up. Fits on my desk perfectly and feels very sturdy and well built. Looks awesome as well. Going to take some time to adapt but I'm already feeling the benefits and potential of this kind of working setup - pretty revolutionary with the options it opens up.

Superb experience from start to finish ordering from these guys. Great pre-sale support via e-mail, with detailed and friendly responses giving me all the information I needed promptly. You can tell this is a company that prides themselves on customer satisfaction. Recommended.

16 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Wish I'd ordered sooner

Excellent customer support and a brilliant product. I wish I'd ordered one sooner as its going to help my musculature and general posture.

11 août 2021
Avis spontané

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