kripya saste ke chakkar me na aaye. iski sevice itna ghatiya he mai apko kya batau. help ke name pe koi rasta nhi he ticket ka jabab dega nhi or na telegram suport he na whatsapp or nahi call ka optio... Voir plus
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Lisez les avis des autres
Worth experience ever . After purchasing they never respond us. Never recieved call no reply from message or ticket Everyday I face issue.. Now I really frustrated that's what I just leave t... Voir plus
L'entreprise a répondu
Bhai manoge nahi aap Sabse best service hai es company ki Mind blowing yar I love u site country Aur meri jab bhi koi problem ho turant solve hoti hai aur sabse achi bat a hai ki hamara hosting... Voir plus
L'entreprise a répondu
Sitecountry hosting bahut acha hai baki inki customer support ek no hai ,aap msg karoge aur unka reply 1mint se bhi pehle aa jayega .aur inka price aur speed bhi acha hai ,mein ne bahut review bahut... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
SiteCountry offers the best price to performance ratio out there with our 100% SSD servers, Professional technical support, Free CDN & SSL topped up with multiple server locations to choose from. Unmatched performance guaranteed!
Coordonnées de contact
284001, Jhansi, Inde
- team@sitecountry.com
- sitecountry.com
3,0
Moyen
183 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Very Disappointing Experience – Poor Support and Unresolved Refund Request
Fraud ALERT ⚠️⚠️🚨
Very Disappointing Experience – Poor Support and Unresolved Refund Request
I am extremely disappointed with my experience with this hosting provider.
Before purchasing, the company advertised reliable hosting services and a 30-day money-back guarantee, which gave me confidence to try their service. Unfortunately, the actual experience was very different from what I expected.
The hosting performance was poor, and whenever I needed help, getting support became almost impossible. I contacted the company multiple times through emails, support tickets, and messages, but I either received no response or had to wait an unreasonable amount of time without any solution.
What frustrated me the most was my refund request. Since the company promoted a 30-day money-back guarantee, I expected the refund process to be straightforward. However, my request was not resolved satisfactorily, which left me feeling disappointed and misled.
Based on my personal experience, I cannot recommend this hosting provider. I strongly encourage potential customers to carefully read recent customer reviews and consider all options before making a purchase decision.
Again this company is fully FRAUD company. 🚨⚠️
2 juillet 2026
Avis spontané
Réponse de SiteCountry
We’re sorry to hear about your experience. SiteCountry is a legitimate hosting provider, and we take refund and support complaints seriously.
Please share your support ticket ID, invoice number, or registered email address with us through a private message so our senior team can review your case and provide a clear resolution. Without these details, we’re unable to identify your account or verify the issue.
We request that you allow us an opportunity to investigate the matter before labelling the company as fraudulent. Once we receive your details, our team will check the complete communication and refund eligibility on priority.
Best web hosting.
1 juin 2026
Avis spontané
Réponse de SiteCountry
Thank you so much for your kind feedback! We’re glad you’re happy with our web hosting services. Your support means a lot to the SiteCountry team.
worst 3rd class hosting company all my…
worst 3rd class hosting company all my website data was lost and lost my business because of them , its been 2 months they didnt restored my data , they only have ticketing system on which they respind after few days and only one line they will repply the case has been escalated , worst service , wordt hosting compnay for webiste , they dont provides solutions
21 juin 2026
Avis spontané
Réponse de SiteCountry
We sincerely apologize for the experience you've had and understand your frustration. We have reviewed your feedback and can confirm that your ticket is still under investigation by our technical team.
Please be assured that your case has not been ignored. We are actively checking the details and working toward a resolution. Data-related issues can sometimes require extensive investigation, which may result in longer response times than usual.
We appreciate your patience and would like to reassure you that we are monitoring your ticket closely. We will provide an update as soon as we have more information from our technical team.
Thank you for bringing this to our attention.
kripya saste ke chakkar me na aaye
kripya saste ke chakkar me na aaye. iski sevice itna ghatiya he mai apko kya batau. help ke name pe koi rasta nhi he ticket ka jabab dega nhi or na telegram suport he na whatsapp or nahi call ka option ek live chat ka suport tha to vo bhi hata diya. kul mila ke suport ke name pe nirasha hi hath lagega isiliye koi sitecountry ke chakkar me na pare mere tarah.
18 mai 2025
Avis spontané
Réponse de SiteCountry
Namaste,
Humein aapke experience ke baare mein jaan kar khed hua. Hamara uddeshya hamesha customers ko better hosting service aur timely support dena hai. Agar aapko ticket response ya support channels se sambandhit kisi bhi prakar ki asuvidha hui hai, to uske liye hum sincerely maafi chahte hain.
Kripya apna registered email ID ya ticket number share karein, taki hamari team aapke issue ko priority par review karke proper solution provide kar sake. Hum customer feedback ko seriously lete hain aur service improvement par continuously kaam kar rahe hain.
Dhanyavaad
Team SiteCountry
Absolute disaster service
Absolute disaster service, unprofessional, uneducated people working here.
I initially decided to host my 100+ client's websites here but I am not satisfied with their service and unresponsive nature. I have cancelled almost my all hostings and will never do business with sitecountry again.
13 avril 2026
Avis spontané
Réponse de SiteCountry
Dear Sir,
We’re really sorry to hear about your experience and truly regret that we couldn’t meet your expectations.
At SiteCountry, we always strive to provide reliable service and timely support to all our clients. It’s concerning to hear that you faced issues with responsiveness and service quality, especially while managing multiple client websites.
We would genuinely appreciate the opportunity to investigate this matter further and understand what went wrong. Kindly share your registered email ID or ticket details with us so we can review your case in detail and work toward a resolution.
Your feedback is extremely important to us, and we are continuously working to improve our services and support experience.
Looking forward to assisting you.
Unreliable Hosting Service – Not a Trusted Company, Think 100 Times Before Buying
I had a very disappointing experience with this hosting service.
All my websites suddenly disappeared from my hosting account without any prior notice, which caused serious disruption to my work. This clearly raises concerns about their reliability and data safety.
The most concerning part is that this is not a reputed hosting company but rather a reseller service. Because of this, the level of control, security, and support is highly questionable.
Before purchasing hosting from them, I strongly suggest thinking 100 times. If your data and website matter to you, it’s better to go with a trusted and established provider.
Overall, a very poor experience with unreliable service and unsatisfactory support.
11 avril 2025
Avis spontané
Réponse de SiteCountry
Hello,
We sincerely apologize for the inconvenience and frustration you experienced. We understand how critical website availability and data security are for every customer, and we regret that your experience did not meet your expectations.
Please note that we take data safety and service reliability very seriously. Website visibility or account-related issues can sometimes occur due to technical, billing, configuration, or server-side problems, but we agree that such situations should be handled with proper communication and timely support.
We also want to clarify that our focus remains on providing reliable hosting solutions and continuous service improvements for all customers. Feedback like yours helps us identify areas where we need to improve further, especially regarding response times and customer communication.
We kindly request you to share your registered email ID or support ticket number so our senior technical team can investigate the issue thoroughly and assist you accordingly.
Regards,
Team SiteCountry
Thanks for helping me a lot.
28 mars 2026
Avis spontané
Réponse de SiteCountry
Hello,
Thank you so much for your kind words and positive feedback. We’re really glad to know that our team was able to help you.
Your support and trust mean a lot to us, and we’ll continue working hard to provide the best possible service and support experience.
Regards,
Team SiteCountry
Worthless
Worth experience ever .
After purchasing they never respond us.
Never recieved call no reply from message or ticket
Everyday I face issue..
Now I really frustrated that's what I just leave their server.
Site country it's an have requeste to you please close your business and refund everyone money..
And one more request to Google please blacklist them.
🙏
11 mars 2026
Avis spontané
Réponse de SiteCountry
Hello,
We sincerely apologize for the frustration and inconvenience you experienced while using our services. We understand how disappointing it can be when support responses are delayed and recurring issues affect your work.
Your feedback regarding ticket replies, communication, and overall service experience is taken very seriously. This is not the experience we want any customer to have, and we regret that we were unable to meet your expectations.
We would still like the opportunity to review your concerns properly and assist you. Kindly share your registered email ID or support ticket number so our senior team can investigate the matter and provide appropriate assistance.
Customer feedback helps us improve our services, support process, and infrastructure, and we appreciate you taking the time to share your experience.
Regards,
Team SiteCountry
I paid for their top-tier server
I paid for their top-tier server, but out of nowhere, my server went completely down showing a "license expired" error. This is a ridiculous issue to face when you have paid for a premium plan. When I urgently reached out to get this critical problem fixed, their customer support completely ignored my messages and refused to connect on a call. I had no choice but to shift my hosting to another provider. Completely useless service, never trust them!
1 janvier 2026
Avis spontané
Réponse de SiteCountry
Hello,
We sincerely apologize for the inconvenience and frustration caused by the server issue you experienced. We understand how critical server uptime is, especially when you are using a premium hosting plan.
A license-related error causing downtime is certainly not the experience we want for our customers, and we regret the delay in communication and support response during such an urgent situation.
We appreciate your feedback and understand your decision to move to another provider. However, we would still like the opportunity to review the incident internally and understand what went wrong so we can improve our systems and customer support process.
If you are willing, please share your registered email ID or any previous ticket reference so our senior team can investigate the matter further.
Regards,
Team SiteCountry
The best service highly recommend this…
The best service highly recommend this is best and cheapest price offering
20 février 2026
Avis spontané
Réponse de SiteCountry
Hello,
Thank you so much for your valuable feedback and recommendation. We’re really happy to know that you are satisfied with our services and pricing.
Providing reliable hosting solutions at affordable prices along with the best possible support is always our goal. Your trust and support motivate us to keep improving every day.
Thanks again for choosing SiteCountry.
Regards,
Team SiteCountry
Thank you for instant support
17 février 2026
Avis spontané
Réponse de SiteCountry
Hello,
Thank you for your kind feedback. We’re glad to know that you were happy with our support experience.
Providing quick and helpful assistance to our customers is always our priority. Your support and trust truly motivate our team.
Regards,
Team SiteCountry
SiteCountry support is extremely…
SiteCountry support is extremely disappointing. Getting help from their team feels impossible. Their live chat is rarely available — sometimes it’s on, sometimes it’s off, depending on their mood. It seems like only one or two agents handle everything.
When you submit a ticket, even after 24 hours the only response you get is: “We are working on your issue.” The same generic reply comes on WhatsApp as well, with no real solution.
Calling them is useless because the phone number is usually switched off.
Overall, their customer support is unreliable, slow, and unprofessional. I would not recommend this service to anyone who expects timely and proper support.
13 février 2026
Avis spontané
Réponse de SiteCountry
Hello,
We sincerely apologize for the experience you had with our support services. We understand how frustrating it can be when assistance is delayed, especially during urgent technical issues.
Your feedback regarding live chat availability, ticket response times, WhatsApp communication, and call support is noted seriously. We agree that customers deserve timely updates and clear resolutions, and we regret that your experience did not reflect the level of service we aim to provide.
Our team is continuously working to improve support availability, response quality, and overall customer communication to serve our users better.
If you are willing, please share your registered email ID or ticket number so our senior support team can review your case personally and assist you further.
Regards,
Team SiteCountry
Bad Hosting Company
On 10 February 2026, I purchased the SiteCountry Cloud Elite Enterprises hosting plan for ₹16,992.00 INR.
However, as an honest paying customer, I have been extremely disappointed with the service.
Customer support has been very poor — I raised multiple tickets, but the team either couldn't answer properly or took a very long time to respond (one recent reply came literally 5 hours later).
The biggest issue is that the hosting performance is not good: my website speed is very slow, and the overall experience has been frustrating.
I have now raised multiple tickets requesting immediate cancellation of my hosting plan and a full refund, but I have received no proper response or resolution so far.
Please process my refund as soon as possible.
I would appreciate a quick resolution to this matter. Thank you."
10 février 2026
Avis spontané
Réponse de SiteCountry
Hello,
We sincerely apologize for the inconvenience and frustration you have experienced. We understand your concerns regarding support response time, hosting performance, and your refund request.
This is certainly not the experience we want for our customers, especially for users who trust us with their business websites and premium hosting plans.
To help us investigate the matter properly and provide you with a resolution as quickly as possible, we kindly request you to share the following details:
• Registered email ID
• Invoice number or Order ID
• Ticket IDs raised regarding cancellation/refund
• Domain name hosted with us
Once we receive these details, our senior support and billing team will review your case on priority and assist you further.
Thank you for your patience and feedback.
Regards,
Team SiteCountry
Terrible customer service
Terrible customer service. Its been more than a week since I had raised a ticket and still they have not resolved it. Very irresponsible service.
2 février 2026
Avis spontané
Réponse de SiteCountry
Hi Creatives IIV, we’re sorry to hear about the frustration you experienced while seeking support. If you still need assistance with this matter, please contact us through your Client Area so we can review it privately.
Terrible customer service
Terrible customer service, generated ticket on 2nd February 2026, since no resolution and not reply back from customer service
2 février 2026
Avis spontané
Réponse de SiteCountry
Hi John, we’re sorry to hear about your experience with our support. We understand how frustrating it is to wait for an update. If you still need assistance, please contact us through your Client Area so we can review the matter privately.
"Switching to Site Country was the best…
"Switching to Site Country was the best decision for my website. Great uptime, excellent speeds, and very affordable plans. The interface is beginner-friendly, and the support is always there when you need them. 5 stars!"
8 février 2026
Avis spontané
Réponse de SiteCountry
Hi Sukrit Pratyaya Karn, thank you for sharing your experience. We’re glad the uptime, speed, value, easy interface, and support have all worked well for you.
Réponse de SiteCountry
Hi Study nios, thank you for the lovely feedback. We’re glad you’re enjoying your experience with SiteCountry.
Réponse de SiteCountry
Hi mehmood hasan saifi, thank you for calling SiteCountry the best hosting. We appreciate your feedback.
Totally Waste & Miserable Experience
My experience with SiteCountry Hosting has been extremely disappointing. I faced back-to-back downtime, and worst of all, I lost my data. This is unacceptable for any hosting provider.
Their support is very poor — no proper response, no clear updates, and no responsibility taken when issues occur. I had to follow up multiple times, and still the problems were not resolved.
If you value uptime, data safety, and reliable support, I strongly recommend avoiding SiteCountry Hosting. This has been a waste of time, money, and effort.
5 janvier 2026
Avis spontané
Réponse de SiteCountry
Hi Geetha, we’re sorry to hear about the disruption and concerns you experienced regarding your website and data. We understand how stressful that can be. If you still need assistance, please contact us through your Client Area so we can review the matter privately.
Worst hosting company
Worst hosting company, very irresponsible, always server down, all sites' data loss due to server breach, no security, and support ignores everything for 45 days
9 avril 2025
Avis spontané
Réponse de SiteCountry
Hi jnv news, we’re sorry to hear about the disruption and concerns you experienced regarding service availability, security, and support. If you still need assistance, please contact us through your Client Area so we can review the matter privately.
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