Sixty Stores Avis 

There was an item that was not delivered on the initial order. When I contacted Sixty Stores they quickly resolved this problem. Sending out a replacement that arrived within a few days.
Very ood customer service.

The product I bought wasn’t suitable for me but Wendy did a great job with all correspondence and organised full refund. Very professional business, will use again.
Many thanks team.

I am one short of 5stars because I did not receive my order confirmation immediately so that caused concern but once I contacted the office Wendy got back to to me. I also did 4 stars because there is no telephone contact to the company. Aside from these two issues, the service was good and the candle is just as shown on the site and it was easy to insert my own words.

Excellent service great communication from Wendy, recieved the next day as selected. the engraving and box is beautiful. I highly recommend

Returns process was handled promptly and professionally when we had a fault with our furniture cover. Thanks to Wendy Shepard for her help.

I made a mistake and ordered too many of one item! I emailed and was helped within an hour or two and the order was corrected and a refund issued. Thanks to Wendy S. for being so prompt and helpful!
Great customer service

Great communication, fast delivery and very well packed goods.
Beautiful gifts, thank you Wendy for being so helpful!

Really helpful response on the phone to enquiries and then brilliant response to two emails by Wendy Shepherd with almost immediate answers and helpful solution to my issue.
Thank you so much staff at Sixty Stores.

Wendy was very helpful

Ordered 4 garden furniture covers from this company.3 were perfect but 1 wasn’t.Contacted customer service about the issue and their agent Wendy Sheperd dealt with the problem instantly and ordered a replacement.Could not fault the service.

Through one of Sixty's store fronts (sheds.co.uk), I purchased a shed. This did not arrive when it was supposed to (twice) nor as it was supposed to (poor quality and broken). It's been weeks of trying to speak to someone on the phone (fat chance, only the sales people seem to be contactable by phone) and emails sit unanswered for days or even weeks. In one response, Wendy, the Head of Operations, simply invalidated my experience by saying there had been no service issues on their side. This was demonstrably not true.

Despite the return having happened, I still have not got my money back, nor confirmation of when I will get my money back. No way to escalate a complaint - shady company. Trading Standards and Advertising Standards have now been involved too.

CANCEL ORDER WAITING FOR REFUND AT CONTACT PAYPAL TO SORT IT OUT DON'T TO BUY A SHED

Placed an order for 2 keyrings, great gifts, service and delivery, emailed Wendy who was very helpful to confirm exact delivery date! Would highly recommend 5**

Needed to alter order at last minute and Wendy was great sorting it all out.

Fast delivery. Had an issue with the initial order but Wendy was quick to resolve this. Thank you

Sixty Stores is, I assume, the parent company for several other websites including Garden Furniture Covers. This was where I purchased ‘in stock’ items that I am still waiting on almost 4 weeks later.
I have attempted to cancel and requested a refund but have been ‘fobbed off’ with promises of delivery.
They obviously are advertising false information with their ‘in stock’ status.
The only positive I can give as that they have responded to emails, albeit with false information.

Wendy was absolutely amazing when helping me deal with an issue with one of the products that I had ordered a few months ago. She resolved the issue I had without any hesitation. I have not recieved such a high level of customer service as I did when communicating with Wendy. Furthermore, the products I ordered were also great. I would definitely shop here again, because their products and customer service are brilliant.

I recently purchased 2 garden covers in June , on arrival one was torn, I contacted customer helpline via email and was fortunate to have a response from Wendy Shepherd, after a few email prompts and Wendy nudging the original supplier a replacement was sent , I received today and it’s perfect , many thanks , especially to. Wendy

Great service when we accidentally damaged our product in the garden. Wendy Shepherd went above and beyond to help us out so thank you.